Lexmark X2500 manual Printer power switch is on, but the power light is off, Printer speed slows

Page 68

5Close the control panel.

The printer beeps twice and the paper rolls backward and then advances to the new Top-Of-Form position.

6Press Start/Stop.

The paper remains at the new Top-Of-Form position until another job is initiated.

7Send the print job again.

Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload

1Turn the printer off.

2Press and hold Load/Unload and Tractor while turning the printer on.

When the light goes off, the control panel is unlocked, and all buttons are active.

Printer power switch is on, but the power light is off

These are possible solutions. Try one of more of the following:

•Make sure the power cord is correctly connected at both ends.

•Verify that the power source works.

•Turn the printer off and then back on.

Left margin moves to the right during printing

These are possible solutions. Try one or more of the following:

•Make sure the ribbon cartridge is properly installed, and the paper is correctly loaded.

•Make sure the carrier packing tape has been removed.

•Check to see if anything is blocking the carrier movement.

•If a paper jam has recently occurred, turn the printer off and then back on.

•Contact Customer Support.

Incorrect line length; lines do not start at the left margin

These are possible solutions. Try one or more of the following:

•See the documentation that came with the program.

•Make sure the correct printer driver is selected.

•Adjust the left margin by adjusting the tractor or paper guide.

Printer speed slows

These are possible solutions. Try one of more of the following:

•Make sure the forms thickness lever setting is appropriate for the thickness of the forms being used. Printing speed is slower when the forms thickness lever is set at 4 or higher. This is normal.

•Select resident fonts.

Note: Automatic thermal slowdown protects the printhead from overheating. This operation is normal and is affected by the print type being used (letter quality, etc.) and the amount and density of graphics being printed.

Troubleshooting

68

Image 68

Contents Users Guide JulyPage Contents Paper and specialty media guide Troubleshooting Index Safety info rma tion Learn in g abou t the p r inter Printer overviewPrinter front view Part nameApplying control panel overlays Printer back viewFeature/function 2580/2581 2590/2591 Understanding the printer features and functionsPrinter features by model Feature/function All models Feature/function UPC-A UPC-EPrinting a demonstration Windows Printing a network setupPrinting from Windows or DOS For Lexmark Forms Printer 2590/2591 users Using IBM emulation modeFor Lexmark Forms Printer 2580/2581 users Using Epson emulation mode Using Okidata Microline emulation modeFor Forms Printer 2580/2581 users For Forms Printer 2590/2591 usersUsing th e control pa n el Understanding the control panel buttonsLayer 1 control panel buttons Button FunctionLayer 2 control panel buttons LineFeedLayer 2 control panel lights Understanding the control panel lightsLayer 1 control panel lights Setting the printer online or offline Using the Load/Unload functionAdvancing paper Locking and unlocking the control panelDisabling Font Lock Selecting a Tractor modeSelecting and locking a font Selecting and locking a pitch Disabling Pitch LockSetting the forms thickness lever Load ing pa perForms thickness for 2580/2581 Forms thickness for 2590/2591Using the Tear Off function Paper pathsPaper paths for the push tractor Paper paths for the pull tractorLoading continuous paper Setting the Tear Off positionLoading continuous forms using the push tractor Page Page Front loading continuous forms using the pull tractor Close the front coverPage Page Bottom loading continuous forms using the pull tractor Page Page Page Loading paper Loading cut forms Loading a cut form or envelope manuallyPage Aligning the left margin Setting Top-of-Form Setting Top-Of-Form for continuous forms in push modeSetting Top-Of-Form for continuous forms in pull mode Setting Top-Of-Form for a cut form or an envelopeSetting Top-Of-Form in a macro Pap er and specialty me dia guide Paper types and sizes supported by the printerWidth LengthCha ngin g trac to r posi tions Push tractor positionPull tractor position Converting the push tractor to pull tractor positionTractor unit Converting the pull tractor to push tractor position Page Understanding Setup mode and menu options Using Setup modeChanging menu settings an example Printer Setup mode-Main menuTo Select Press Control OptionsMenu Language Setup Mode Main menuMain menu options Default Macro Forms Macro optionsData options Paper Handling OptionsBuffer Control options Uni-Dir PrintingEmulation options QuietInterface options Interface SelectionCleaning the printer Main taining the prin t erOrdering supplies Removing the ribbon cartridgeCleaning the outside of the printer Recycling Lexmark productsRestoring the factory default settings Restoring the US factory default settingsRestoring the EU factory default settings Adm in is trativ e supp o rtSupporting SNMPv3 Using 802.1x authenticationSupporting IPSec Click 802.1x Authentication Testing the printer Troublesh oo tin gChecking an unresponsive printer Running a printer testPrinter status Using Hex Trace modeChecking the printer status Release LineFeed when printing starts Status Action requiredAdjusting character bidirectional alignment Page Solving printing problems Printer alarm soundsPrinter is noisy Printer sounds like it is printing, but does not printPrinter power switch is on, but the power light is off Left margin moves to the right during printingIncorrect line length lines do not start at the left margin Printer speed slowsSolving paper feed problems Printing continues beyond the edges of the continuous formsSelected font or pitch is not printing or is changing Paper is jammed in the printerPrinter does not feed paper Paper is jammed in the Auto Sheet FeederPaper jam in the Tractor 2 Feeder Auto Sheet Feeder feeds paper at an incorrect rate Printer does not feed from the optional Tractor 2 FeederPrinter does not feed from the Auto Sheet Feeder Paper fed from the Auto Sheet Feeder is skewed Auto Sheet Feeder feeds multiple sheetsDots are missing or print quality is poor Solving print quality problemsPrint is too light Characters are wrong or missing Forms are smudged or print is too darkIncorrect number of lines on a Graphics do not printContacting Customer Support Incorrect line spacing or overprinting occursModel number Product nameMachine type United States Government Rights Industry Canada compliance statement Meter average sound pressure, dBADescription Product power consumptionMode Power Saver Off modeLimited warranty Total energy usageLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsIndex NumericsConverting 46 paper paths Unlocking control panel Windows printing from Index