Lexmark X2500 manual Printer does not feed from the optional Tractor 2 Feeder

Page 71

•Make sure the right paper guide is set correctly for the paper width being used.

•Make sure the Auto Cut Sheet Load option is set correctly. For more information, see “Main menu options” on page 50.

•Make sure the paper select lever is in the correct position for the type of sheet you are trying to print.

Printer does not feed from the optional Tractor 2 Feeder

These are possible solutions. Try one or more of the following:

•Move the paper select lever down to the position.

•Press Tractor to select the other tractor feeder or load paper on the selected tractor feeder.

•Plug the optional Tractor 2 Feeder into the back of the printer.

Printer does not feed from the Auto Sheet Feeder

These are possible solutions. Try one or more of the following:

•Set the Auto Sheet Feeder locking lever to the back position.

•Set the paper select lever to the position.

•Enter Setup mode and set the option to On. For more information, see “Main menu options” on page 50.

•Remove extra sheets of paper if more than 150 sheets are loaded.

•Remove all paper, and then replace it with paper that has a lower weight.

•Remove all paper, fan the top and bottom edges, and then place it back in the paper bin.

•Clean the Auto Sheet Feeder rollers:

1Remove all paper from the printer.

2Turn the Auto Sheet Feeder upside down, and then place it on a flat surface.

3Clean the two paper guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.

Rotate one roller while applying the cleaning cloth to the other roller.

The optional Tractor 2 Feeder positions paper at incorrect Top-Of-Form position

The Top-Of-Form is set incorrectly. For more information about correctly setting Top-Of-Form, see “Setting Top-of- Form” on page 40.

The Auto Sheet Feeder feeds paper at an incorrect rate

These are possible solutions. Try one or more of the following:

•Remove all paper from the Auto Sheet Feeder and replace it with paper that has a lighter weight.

•Remove the Auto Sheet Feeder, remove any bits of paper or foreign objects, and then reinstall the Auto Sheet Feeder.

•Move the paper guide to the left.

•Remove the Auto Sheet Feeder, move the continuous forms to the park position using the Load/Unload button, and then reinstall the Auto Sheet Feeder.

•Adjust the forms thickness lever to correspond with the paper thickness being used.

Troubleshooting

71

Page 70 Page 72
Image 71
Page 70 Page 72
Contents July Users GuidePage Contents Paper and specialty media guide Troubleshooting Index Safety info rma tion Part name Learn in g abou t the p r interPrinter overview Printer front viewPrinter back view Applying control panel overlaysFeature/function 2580/2581 2590/2591 Understanding the printer features and functionsPrinter features by model Feature/function All models UPC-A UPC-E Feature/functionPrinting a demonstration Windows Printing a network setupPrinting from Windows or DOS For Lexmark Forms Printer 2590/2591 users Using IBM emulation modeFor Lexmark Forms Printer 2580/2581 users For Forms Printer 2590/2591 users Using Epson emulation modeUsing Okidata Microline emulation mode For Forms Printer 2580/2581 usersButton Function Using th e control pa n elUnderstanding the control panel buttons Layer 1 control panel buttonsLineFeed Layer 2 control panel buttonsLayer 2 control panel lights Understanding the control panel lightsLayer 1 control panel lights Locking and unlocking the control panel Setting the printer online or offlineUsing the Load/Unload function Advancing paperDisabling Font Lock Selecting a Tractor modeSelecting and locking a font Disabling Pitch Lock Selecting and locking a pitchLoad ing pa per Setting the forms thickness leverForms thickness for 2590/2591 Forms thickness for 2580/2581Paper paths for the pull tractor Using the Tear Off functionPaper paths Paper paths for the push tractorLoading continuous paper Setting the Tear Off positionLoading continuous forms using the push tractor Page Page Close the front cover Front loading continuous forms using the pull tractorPage Page Bottom loading continuous forms using the pull tractor Page Page Page Loading paper Loading a cut form or envelope manually Loading cut formsPage Aligning the left margin Setting Top-Of-Form for continuous forms in push mode Setting Top-of-FormSetting Top-Of-Form for a cut form or an envelope Setting Top-Of-Form for continuous forms in pull modeSetting Top-Of-Form in a macro Length Pap er and specialty me dia guidePaper types and sizes supported by the printer WidthConverting the push tractor to pull tractor position Cha ngin g trac to r posi tionsPush tractor position Pull tractor positionTractor unit Converting the pull tractor to push tractor position Page Using Setup mode Understanding Setup mode and menu optionsControl Options Changing menu settings an examplePrinter Setup mode-Main menu To Select PressMenu Language Setup Mode Main menuMain menu options Forms Macro options Default MacroPaper Handling Options Data optionsBuffer Uni-Dir Printing Control optionsQuiet Emulation optionsInterface Selection Interface optionsRemoving the ribbon cartridge Cleaning the printerMain taining the prin t er Ordering suppliesRecycling Lexmark products Cleaning the outside of the printerAdm in is trativ e supp o rt Restoring the factory default settingsRestoring the US factory default settings Restoring the EU factory default settingsSupporting SNMPv3 Using 802.1x authenticationSupporting IPSec Click 802.1x Authentication Running a printer test Testing the printerTroublesh oo tin g Checking an unresponsive printerPrinter status Using Hex Trace modeChecking the printer status Status Action required Release LineFeed when printing startsAdjusting character bidirectional alignment Page Printer sounds like it is printing, but does not print Solving printing problemsPrinter alarm sounds Printer is noisyPrinter speed slows Printer power switch is on, but the power light is offLeft margin moves to the right during printing Incorrect line length lines do not start at the left marginPaper is jammed in the printer Solving paper feed problemsPrinting continues beyond the edges of the continuous forms Selected font or pitch is not printing or is changingPrinter does not feed paper Paper is jammed in the Auto Sheet FeederPaper jam in the Tractor 2 Feeder Auto Sheet Feeder feeds paper at an incorrect rate Printer does not feed from the optional Tractor 2 FeederPrinter does not feed from the Auto Sheet Feeder Auto Sheet Feeder feeds multiple sheets Paper fed from the Auto Sheet Feeder is skewedDots are missing or print quality is poor Solving print quality problemsPrint is too light Graphics do not print Characters are wrong or missingForms are smudged or print is too dark Incorrect number of lines on aIncorrect line spacing or overprinting occurs Contacting Customer SupportModel number Product nameMachine type United States Government Rights Meter average sound pressure, dBA Industry Canada compliance statementDescription Product power consumptionMode Total energy usage Power SaverOff mode Limited warrantyExtent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityNumerics IndexConverting 46 paper paths Unlocking control panel Windows printing from Index
Top Page Image Contents