Philips 273P3 user manual Brazil, Argentina, + SLA Hong FOK KOK, Macau, ASC Medan

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8. Customer care and warranty

BRAZIL

Company : See ASP-BRZ

Address : Rod. Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: moacir.minozzo@aoc.com.br

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

Pacific :Three Years Free Labor / Three Years Free Service on Parts

Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia (except for Korea) :Three Years Free Labor

/Three Years Free Service on Parts Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.:9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C

+ SL(A) HONG FOK KOK, MACAU

+

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

China

TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at:

Consumer care number : 4008 800 008

E-mail address : philips_helpdesk@vavotelecom. com

7days: 8am - 6pm

India:

Company: REDINGTON INDIA LTD

Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India

Tel: 1 800 425 6396

E-mail: callcentre@philipsmonitors.co.in

SMS: PHILIPS to 56677

Service hours: Mon.~Fri. 9:00AM~5:30PM

Indonesia:

Company: PT. Gadingsari elektronika Prima

Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta

Tel: 62 21 75909053, 75909056, 7511530

Fax: 62 21 7510982

E-mail: gepta@cbn.net.id

Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm

Coverage: Jakarta, Bekasi, Krawang, Bogor,

Depok,Tangerang, Serpong, Serang

Additional service points:

1. ASC MEDAN

Address: JL.Kakap No.32G, Medan

Phone: 62 61 4538920

Coverage: Medan, Aceh, Pematang Siantar, Pakanbaru, Padang

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHService Disposal of product and packing material Waste Electrical and Electronic EquipmentSetting up the monitor InstallationPackage contents Operating the monitorOSD Menu SmartImage.There are 6 modesBasic and simple instruction on the control keys Swivel Resolution notification PivotPhysical Function Tilt Height adjustment Remove Base Stand and Base Remove the 4 screws Remove the base from the monitorWhat is it? Why do I need it?SmartImage How does it work?SmartContrast Off No optimization by SmartImageInstallation Start with Standard pane Adjust menuPhilips SmartControl Premium First launch -WizardColor menu Image Optimization SmartImage ECOImage Optimization ‡ On single input displays, this pane will not be visible OptionAuto PivotContext Menu has four entries Task Tray Menu EnabledContext Sensitive menu Task Tray Menu Disabled SmartDesktop GuideSmartDesktop Identify provides a quick way to view the gridNo other alternative path available Mouse will send the window to the highlighted PartitionWindow to the forefront ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Horizontal Split Top Left side VerticalRight side Vertical Horizontal Split Bottom‡ You can return to the default mode at any time setting Power SensorSetting How to adjust settings Technical Specifications TFT-LCDCcfl YESHeat Dissipation Mtbf50,000hrs Environmental Rohs YES EpeatRecommended Resolution Resolution & Preset ModesMaximum Resolution Power Management Low acoustic noise emissions when applicable Regulatory InformationThis display is designed for both you and the planet Impact on the climate and our natural environmentEpeat Electronic Product CE Declaration of ConformityThis product is in conformity with the following standards EN61000-3-22006 Limits for Harmonic Current EmissionDeclaration of Conformity for Products Marked with FCC Logo CET appareil produit, utilise et peutRegulatory Information Achtung Beim Aufstellen VarningVaroitus Regulatory Information Customer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsTotal bright dot defects of all types Dark subpixelAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Months as from the purchase date of your original monitor What is excluded?Philips Warranty may not apply if €0,09 Your Guarantee in Central and Eastern Europe Dear Customer Philips guarantee may not apply ifEstonia Fujitsu Services OU Belarus IBABulgaria HungaryLithuania RomaniaSlovakia Slovenia PC HandBrazil Argentina+ SLA Hong FOK KOK, Macau ASC MedanASC Yogya ASC SurabayaASC Bali ASC BandungCustomer care and warranty Limited Warranty Computer Monitor WHO is COVERED? What is COVERED?What is EXCLUDED? Where is Service AVAILABLE?Before Requesting Service To GET Warranty Service in CanadaPhilips Customer Care Center 877 835-1838 or 919 Model # Serial #Philips guarantee may not apply if Troubleshooting Make sure the computer is turned onPower on light is too strong and is disturbing Horizontal flicker appearsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredSmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play? Press OK to show the OSD On Screen Display menuQ9 Can I connect my Monitor to any PC, workstation or Mac? Koninklijke Philips Electronics N.V. All rights reserved