Philips 273P3 Total bright dot defects of all types, Dark subpixel, Adjacent dark subpixels

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8. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1.1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and compliance test methods for electronic visual displays)

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceService Temperature 0-40C 32-95F Humidity 20-80% RHNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Operating the monitorBasic and simple instruction on the control keys SmartImage.There are 6 modesOSD Menu Physical Function Tilt Height adjustment Resolution notification PivotSwivel Remove the 4 screws Remove the base from the monitor Remove Base Stand and BaseWhy do I need it? What is it?SmartImage How does it work? Off No optimization by SmartImage SmartContrastStart with Standard pane Adjust menu InstallationPhilips SmartControl Premium First launch -WizardColor menu Image Optimization ECO SmartImageImage Optimization OptionAuto Pivot ‡ On single input displays, this pane will not be visibleContext Sensitive menu Task Tray Menu EnabledContext Menu has four entries SmartDesktop Guide Task Tray Menu DisabledSmartDesktop  Identify provides a quick way to view the gridNo other alternative path available Partition Mouse will send the window to the highlightedWindow to the forefront ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Horizontal Split BottomSetting Power Sensor‡ You can return to the default mode at any time setting How to adjust settings TFT-LCD Technical SpecificationsCcfl YESMtbf Heat Dissipation50,000hrs Environmental Rohs YES EpeatMaximum Resolution Resolution & Preset ModesRecommended Resolution Power Management Regulatory Information  Low acoustic noise emissions when applicableThis display is designed for both you and the planet Impact on the climate and our natural environmentCE Declaration of Conformity Epeat Electronic ProductThis product is in conformity with the following standards  EN61000-3-22006 Limits for Harmonic Current EmissionCET appareil produit, utilise et peut Declaration of Conformity for Products Marked with FCC LogoRegulatory Information Varoitus VarningAchtung Beim Aufstellen Regulatory Information Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel Total bright dot defects of all typesAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Philips Warranty may not apply if What is excluded?Months as from the purchase date of your original monitor €0,09 Philips guarantee may not apply if Your Guarantee in Central and Eastern Europe Dear CustomerBelarus IBA Estonia Fujitsu Services OUBulgaria HungaryRomania LithuaniaSlovakia Slovenia PC HandArgentina Brazil+ SLA Hong FOK KOK, Macau ASC MedanASC Surabaya ASC YogyaASC Bali ASC BandungCustomer care and warranty WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorWhat is EXCLUDED? Where is Service AVAILABLE?To GET Warranty Service in Canada Before Requesting ServicePhilips Customer Care Center 877 835-1838 or 919 Model # Serial #Philips guarantee may not apply if  Make sure the computer is turned on TroubleshootingHorizontal flicker appears Power on light is too strong and is disturbingImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredSmartControl Premium FAQs General FAQs Q9 Can I connect my Monitor to any PC, workstation or Mac?  Press OK to show the OSD On Screen Display menuQ10 Are Philips Monitors Plug-and- Play? Koninklijke Philips Electronics N.V. All rights reserved