Philips 273P3 user manual Troubleshooting, Make sure the computer is turned on

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9.Troubleshooting & FAQs

9. Troubleshooting & FAQs

9.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit.)

v Make sure the power cord is plugged into the power outlet and into the back of the monitor.

v First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White.)

v Make sure the computer is turned on.

v Make sure the signal cable is properly connected to your computer.

v Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

v The Energy Saving feature may be activated.

Screen says

Attention

Check cable connection

v Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

v Check to see if the monitor cable has bent pins.

v Make sure the computer is turned on.

AUTO button doesn't function.

v The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks.

v Do not perform any troubleshooting steps.

v Disconnect the monitor from mains power source immediately for safety.

v Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered.

v Adjust the image position using the “Auto” function in OSD Main Controls.

v Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen.

v Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears.

v Adjust the image using the “Auto” function in OSD Main Controls.

v Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHService Disposal of product and packing material Waste Electrical and Electronic EquipmentPackage contents Setting up the monitorInstallation Operating the monitorOSD Menu SmartImage.There are 6 modesBasic and simple instruction on the control keys Swivel Resolution notification PivotPhysical Function Tilt Height adjustment Remove Base Stand and Base Remove the 4 screws Remove the base from the monitorSmartImage What is it?Why do I need it? How does it work?SmartContrast Off No optimization by SmartImagePhilips SmartControl Premium InstallationStart with Standard pane Adjust menu First launch -WizardColor menu Image Optimization SmartImage ECOImage Optimization ‡ On single input displays, this pane will not be visible OptionAuto PivotContext Menu has four entries Task Tray Menu EnabledContext Sensitive menu SmartDesktop Task Tray Menu DisabledSmartDesktop Guide Identify provides a quick way to view the gridNo other alternative path available Window to the forefront Mouse will send the window to the highlightedPartition ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Right side Vertical Horizontal Split Horizontal Split TopLeft side Vertical Bottom‡ You can return to the default mode at any time setting Power SensorSetting How to adjust settings Ccfl Technical SpecificationsTFT-LCD YES50,000hrs Environmental Heat DissipationMtbf Rohs YES EpeatRecommended Resolution Resolution & Preset ModesMaximum Resolution Power Management This display is designed for both you and the planet Low acoustic noise emissions when applicableRegulatory Information Impact on the climate and our natural environmentThis product is in conformity with the following standards Epeat Electronic ProductCE Declaration of Conformity EN61000-3-22006 Limits for Harmonic Current EmissionDeclaration of Conformity for Products Marked with FCC Logo CET appareil produit, utilise et peutRegulatory Information Achtung Beim Aufstellen VarningVaroitus Regulatory Information Pixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsAdjacent dark subpixels Total bright dot defects of all typesDark subpixel Total black dot defects of all typesCustomer Care & Warranty Months as from the purchase date of your original monitor What is excluded?Philips Warranty may not apply if €0,09 Your Guarantee in Central and Eastern Europe Dear Customer Philips guarantee may not apply ifBulgaria Estonia Fujitsu Services OUBelarus IBA HungarySlovakia LithuaniaRomania Slovenia PC Hand+ SLA Hong FOK KOK, Macau BrazilArgentina ASC MedanASC Bali ASC YogyaASC Surabaya ASC BandungCustomer care and warranty What is EXCLUDED? Limited Warranty Computer MonitorWHO is COVERED? What is COVERED? Where is Service AVAILABLE?Philips Customer Care Center 877 835-1838 or 919 Before Requesting ServiceTo GET Warranty Service in Canada Model # Serial #Philips guarantee may not apply if Troubleshooting Make sure the computer is turned onImage appears blurred, indistinct or too dark Power on light is too strong and is disturbingHorizontal flicker appears Image appears distorted.Text is fuzzy or blurredSmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play? Press OK to show the OSD On Screen Display menuQ9 Can I connect my Monitor to any PC, workstation or Mac? Koninklijke Philips Electronics N.V. All rights reserved