8. Customer care and warranty
.Other cards installed
Having the following information available
will also help speed up the process:
.Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
.The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. Within the Canada you can contact Philips customer care
For more information on this and more great Philips products visit our website at:
Website: http://www.philips.com
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
The Philips guarantee may not apply if:
v WKH GRFXPHQWV KDYH EHHQ DOWHUHG LQ DQ\ way or made illegible;
v WKH PRGHO RU SURGXFWLRQ QXPEHU RQ WKH product has been altered, deleted, removed or made illegible;
v UHSDLU V RU SURGXFW PRGLILFDWLRQV DQG alterations have been executed by unauthorized service organizations or persons;
v GDPDJHLVFDXVHGE\DFFLGHQWVLQFOXGLQJEXW not limited to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured.
Therefore always check whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:
Website: http://www.philips.com
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