Philips 273P3 user manual General FAQs

Page 53

9.Troubleshooting & FAQs

9.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.: Recommended resolution for this monitor: 1920 x 1080 @60Hz.

v Unplug all cables, then connect your PC to the monitor that you used previously.

v In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1920 x 1080 pixels.

v Open 'Advanced Properties' and set the

Refresh Rate to 60Hz, then click OK.

v Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @60Hz.

v Shut down your computer, disconnect your

old monitor and reconnect your Philips Monitor.

v Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for Monitor?

Ans.: Recommended refresh rate in Monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor.

 

Follow the instructions to insert the (

 

companion CD-ROM) included in this

 

package. Monitor drivers (.inf and .icm

 

files) will be installed automatically.

Q4:

How do I adjust the resolution?

Ans.:

Your video card/graphic driver and

 

monitor together determine the

 

available resolutions.You can select the

 

desired resolution under Windows®

 

Control Panel with the "Display

 

properties".

Q5:

What if I get lost when I am making

 

monitor adjustments via OSD?

Ans.:

Simply press the OK button, then select

 

'Reset' to recall all of the original factory

 

settings.

Q6:

Is the LCD screen resistant to

 

scratches?

Ans.:

In general it is recommended that

 

the panel surface is not subjected to

 

excessive shocks and is protected from

 

sharp or blunt objects.When handling

 

the monitor, make sure that there is

 

no pressure or force applied to the

 

panel surface side.This may affect your

 

warranty conditions.

Q7:

How should I clean the LCD surface?

Ans.:

For normal cleaning, use a clean, soft

 

cloth. For extensive cleaning, please use

 

isopropyl alcohol. Do not use other

 

solvents such as ethyl alcohol, ethanol,

 

acetone, hexane, etc.

Q8:

Can I change the color setting of my

 

monitor?

Ans.:

Yes, you can change your color setting

 

through OSD control as the following

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHService Waste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Operating the monitorOSD Menu SmartImage.There are 6 modesBasic and simple instruction on the control keys Swivel Resolution notification PivotPhysical Function Tilt Height adjustment Remove the 4 screws Remove the base from the monitor Remove Base Stand and BaseWhy do I need it? What is it?SmartImage How does it work? Off No optimization by SmartImage SmartContrastStart with Standard pane Adjust menu InstallationPhilips SmartControl Premium First launch -WizardColor menu Image Optimization ECO SmartImageImage Optimization OptionAuto Pivot ‡ On single input displays, this pane will not be visibleContext Menu has four entries Task Tray Menu EnabledContext Sensitive menu SmartDesktop Guide Task Tray Menu DisabledSmartDesktop  Identify provides a quick way to view the gridNo other alternative path available Partition Mouse will send the window to the highlightedWindow to the forefront ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Horizontal Split Bottom‡ You can return to the default mode at any time setting Power SensorSetting How to adjust settings TFT-LCD Technical SpecificationsCcfl YESMtbf Heat Dissipation50,000hrs Environmental Rohs YES EpeatRecommended Resolution Resolution & Preset ModesMaximum Resolution Power Management Regulatory Information  Low acoustic noise emissions when applicableThis display is designed for both you and the planet Impact on the climate and our natural environmentCE Declaration of Conformity Epeat Electronic ProductThis product is in conformity with the following standards  EN61000-3-22006 Limits for Harmonic Current EmissionCET appareil produit, utilise et peut Declaration of Conformity for Products Marked with FCC LogoRegulatory Information Achtung Beim Aufstellen VarningVaroitus Regulatory Information Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel Total bright dot defects of all typesAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Months as from the purchase date of your original monitor What is excluded?Philips Warranty may not apply if €0,09 Philips guarantee may not apply if Your Guarantee in Central and Eastern Europe Dear CustomerBelarus IBA Estonia Fujitsu Services OUBulgaria HungaryRomania LithuaniaSlovakia Slovenia PC HandArgentina Brazil+ SLA Hong FOK KOK, Macau ASC MedanASC Surabaya ASC YogyaASC Bali ASC BandungCustomer care and warranty WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorWhat is EXCLUDED? Where is Service AVAILABLE?To GET Warranty Service in Canada Before Requesting ServicePhilips Customer Care Center 877 835-1838 or 919 Model # Serial #Philips guarantee may not apply if  Make sure the computer is turned on TroubleshootingHorizontal flicker appears Power on light is too strong and is disturbingImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredSmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play?  Press OK to show the OSD On Screen Display menuQ9 Can I connect my Monitor to any PC, workstation or Mac? Koninklijke Philips Electronics N.V. All rights reserved