Black Box ServSwitch manual Installation and Preconfiguration

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CHAPTER 3: Installation and Preconfiguration

particular, use Windows keyboards if any of your applications require the Windows keys, and use three-button mice if any of your applications require the center mouse button.

Other concerns:

The Matrix ServSwitch emulates several types of mice for the attached computers, but the actual mice used at your user stations must be the same type as the stations’ keyboards: Sun mice with Sun keyboards or PS/2 mice (not serial mice) with PC type keyboards. For more details, see Section 4.3.

Because the Switch currently only supports “stream mode” (continuous) mouse data, but older IBM ThinkPad models have to handle mouse data in “prompt mode” (burst-on-request), don’t try to attach any older ThinkPad computers to the Matrix ServSwitch, either directly or through docking stations. Some newer models should work with the Switch, but there’s no good way to tell other than by trial and error. (You can’t damage your equipment by trying—if you have the wrong kind of ThinkPad, it just won’t work.)

If you’re using a PC mouse as the common mouse, make sure that your IBM PC CPUs use only the generic Microsoft® mouse driver MOUSE.COM, version 4.0 at least and preferably version 9.01 or higher. If you’re running Windows 3.x, this driver must be loaded in Windows as well as in the base operating system. Do not, on any of your switched IBM PC CPUs, run any programs or TSRs, or enter any DOS commands, that change the settings of the mouse port after the driver has been loaded.

When you first switch between CPUs, especially CPUs of different platforms, you might notice wide variations in mouse sensitivity (how far or fast the mouse moves) from CPU to CPU. This is normal. There are ways to adjust the sensitivity of the mouse. (This is usually handled through some kind of software “control panel,” but the specifics vary depending on the operating system and—in IBM applications—on the mouse driver.) To optimize mouse movement, adjust the sensitivity on each CPU according to your individual preference.

Although the Matrix ServSwitch resists minor transient surges that can be caused by rapidly cycling power, certain keyboards are sensitive to such transients. Because your shared keyboard’s power is provided by the Matrix ServSwitch, wait at least three seconds after powering down the Switch before powering it up again, or the keyboard might not reset correctly.

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Contents SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 Welcome to the ServSwitchTM Family SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3Matrix Servswitch European Union Declaration of Conformity Matrix Servswitch NOM Statement Contents Table of Contents Matrix Servswitch Appendix Specifications HardwareSpecifications MaximumTemperature Tolerance PowerWeight Maximum AltitudeIntroduction Complete PackageFeatures UpgradabilityCompatibility SecurityFlexibility On-Screen Display TechnologyFront panel of a 2 x 16 Matrix ServSwitch SW743A-R3 Front PanelRight/Green CPU Power Panel Label DescriptionLeft/Red Select Designation Connector Description Rear PanelSee Section KVM 1RS-232 N Cable Requirements Equipment RequirementsInstallation and Preconfiguration Quick Setup GuideCpus Installation and Preconfiguration Matrix Servswitch Keyboard mapping by the Matrix ServSwitch Monitor Video quality vs. distance for original Serv cables Video quality vs. distance for coaxial cables Installation Procedure Important NoteRackmounting Optional Connecting Cpus Connecting Other Matrix Servswitches Optional Powering UP the Switches Switching and Accessing the Display from the Keyboard Daisychaining Matrix ServSwitches Expansion Module and its input and output portsBus topology Ring topology Power-Up Procedure Diagnostic screen Diagnostic Messages Description Ports see SectionSection Kernel Error Main Program ErrorSram Error Configuration Checksum ErrorKernel is bad, load new kernel through serial port Error reason Hit space bar within 5 seconds to get serial options menu Initial Configuration Initially Configuring Multiple Daisychained Units CPU Ports Full Configuration KVMUsing the Menu Saving configuration changes Configuring the System Configure passwordPC keyboard delay Starting computer numberMaximum computer PC keyboard rateSun keyboard language multiplatform models only Menu color schemeScreen saver Screen saver timeBackground color, text color PositionFadeout Configuring Computers Computer NumberComputer Name Keyboard Configuring User Stations BusResolution KVM NameStart ProfileConfiguring User Definitions PasswordUser name Configuring User Profiles Configure ProfileAccess NameConnect Share ScanLogout Configuring Groups Group n where n = 1 throughComputer Group Name Power StatusComputers SlotVer UserStatus On-Screen Functions, Same-Port Users, and Connection Modes LoggingConnection-Status Messages Status Control RoomReasons for connection failure Disconnect-status message Reasons for disconnection User Stations Attached to Same-Numbered Ports A 6-user-by-8-computer Matrix ServSwitch/ServShare system Connection Modes Connection dynamics between users Keyboard Commands Command SummaryKeyboard Commands Display Configuration Menu Ctrl F12 Display CPU List Ctrl EscSwitch to the Next Port in Sequence Ctrl + Switch to the Previous Port in Sequence CtrlSwitch to the Prior Port Ctrl ← or Ctrl Backspace Select Computer Ctrl xxxx EnterReset Ctrl R Display User-Station Status Ctrl DLog Out Ctrl L Disconnect Ctrl QReset/Enable Mouse in Windows NT and Unix Ctrl O Send Null Byte to PS/2 Type Mouse Ctrl NIdentify Firmware Revision Ctrl Start Scan Ctrl SPass This Command Through Ctrl X or Ctrl Tab End Scan CtrlUsing the Serial Ports Basic Setup Establishing a Serial ConnectionUsing the Serial Ports Serial Options MenuEnter the starting cpu number → Waiting for file Receive failed Try again Y/N Sending flash program code to system Flash programming Option 8. Exit and Restart Unit Troubleshooting Common ProblemsYou can’t switch ports from the keyboard Characters that you type come up wrong or missingYou can’t seem to scan or switch to certain ports at all An IBM compatible computer’s mouse driver doesn’t loadYou can’t access all the functions of your mouse Your PS/2 mouse gets out of syncYour mouse doesn’t move the pointer/cursor Your monitor display is fuzzy Your video is not synchronized or is the wrong colorMatrix ServSwitch doesn’t work with your docking station Matrix ServSwitch doesn’t work with your IBM ThinkPadYour on-screen display is not synchronized Calling Black Box Shipping and PackagingAppendix a Nvram Factory Defaults Derived from hardware100 Appendix B Cable Product Codes 102 103 Appendix C Pinout of Serial Ports Appendix D The LK461 Keyboard Key Pressed on Scan Code LK461 KeyboardAppendix E Installing Modules Matrix ServSwitch Setting the RING/BUS Jumper Jumper JP1 on Expansion ModulesSwapping In an Expansion Module Swapping In a Terminator Module Not Recommended Appendix F Rackmounting Matrix ServSwitch Figure F-1. Rackmount assembly Page Page
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ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

The design of the SRX ServSwitch is another standout characteristic. With its easy-to-use interface, users can quickly switch between connected systems using hotkey commands or the push-button interface. This usability improves productivity since users can manage multiple systems without the hassle of different keyboards and mice.

Furthermore, the SRX ServSwitch is built to be scalable, allowing for the addition of more channels as needed. This flexibility means that organizations can adapt their KVM switch setup as their operational needs grow. It supports both local and remote management, offering organizations the ability to control systems from various locations seamlessly.

The build quality of the Black Box SRX ServSwitch is robust, designed to handle the rigors of continuous use in demanding environments. It is compatible with various operating systems, ensuring that users can integrate it into their existing setups without significant reconfiguration.

In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.