Black Box ServSwitch manual Important Note, Installation Procedure

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CHAPTER 3: Installation and Preconfiguration

3.3 Installation Procedure

This section provides complete instructions for the hardware setup of a single Matrix ServSwitch. (For detailed instructions on installing a daisychained Matrix ServSwitch system, see Sections 3.3.6 and 3.4.) For an illustrated example of the elements of a basic setup, see Figure 3-1.

For the procedure you should use to power up the system, see Section 3.5. For the initial configuration procedure, see Section 3.6.

IMPORTANT NOTE

Initially configuring a Matrix ServSwitch will require you to either attach a monitor, keyboard, and mouse to one of its KVM ports or to attach a complete computer system to one of its serial ports. If this attachment will be difficult to make after a particular Switch has been physically installed in a given location, you should configure that Switch before you install it; see Section 3.6.

3.3.1PLACEMENT

The Matrix ServSwitch is best located as close as possible to the CPUs that are attached to it. This reduces the length of CPU cables and provides a more cost- effective, neater installation. You should also place the Switch as close as possible to the AC outlet you want to plug it into.

CAUTION!

Avoid routing cable near fluorescent lights, air-conditioning compressors, or machines that may create electrical noise. Total length of original Serv type CPU or User Cable (not including Expansion Cable) from the keyboard, monitor, and mouse to any given CPU should not exceed 40 ft. (12.2 m). For typical equipment and video resolutions, length of coaxial CPU or User Cable (again, not including Expansion Cable) should not exceed 20 ft. (6.1 m) from a Matrix ServSwitch to any attached device (keyboard, monitor, mouse, CPU, or other KVM switch). However, we do provide coaxial cable in lengths up to 100 ft. (30.5 m), because some CPUs can drive and receive keyboard and mouse signals at greater distances than others. To go even farther, you might want to use Station Extenders or CAT5 KVM Extenders (see Appendix B).

3.3.2SETTING AND INSTALLING THE OPTIONAL EXPANSION MODULE

At any time, you can swap in an Expansion Module for the Terminator Module in the Matrix ServSwitch’s Expansion slot, in order to prepare the Switch to be daisychained. Depending on the topology of your daisychained system, you might need to set the Expansion Module’s JP1 jumper before you do this. For directions, see Appendix E.

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Contents SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 Welcome to the ServSwitchTM Family SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3Matrix Servswitch European Union Declaration of Conformity Matrix Servswitch NOM Statement Contents Table of Contents Matrix Servswitch Appendix Specifications HardwareSpecifications MaximumWeight Temperature TolerancePower Maximum AltitudeIntroduction Complete PackageCompatibility FeaturesUpgradability SecurityFlexibility On-Screen Display TechnologyFront panel of a 2 x 16 Matrix ServSwitch SW743A-R3 Front PanelRight/Green CPU Power Panel Label DescriptionLeft/Red Select Designation Connector Description Rear PanelSee Section KVM 1RS-232 N Cable Requirements Equipment RequirementsInstallation and Preconfiguration Quick Setup GuideCpus Installation and Preconfiguration Matrix Servswitch Keyboard mapping by the Matrix ServSwitch Monitor Video quality vs. distance for original Serv cables Video quality vs. distance for coaxial cables Installation Procedure Important NoteRackmounting Optional Connecting Cpus Connecting Other Matrix Servswitches Optional Powering UP the Switches Switching and Accessing the Display from the Keyboard Daisychaining Matrix ServSwitches Expansion Module and its input and output portsBus topology Ring topology Power-Up Procedure Diagnostic screen Diagnostic Messages Description Ports see SectionSection Sram Error Kernel ErrorMain Program Error Configuration Checksum ErrorKernel is bad, load new kernel through serial port Error reason Hit space bar within 5 seconds to get serial options menu Initial Configuration Initially Configuring Multiple Daisychained Units CPU Ports Full Configuration KVMUsing the Menu Saving configuration changes Configuring the System Configure passwordMaximum computer PC keyboard delayStarting computer number PC keyboard rateScreen saver Sun keyboard language multiplatform models onlyMenu color scheme Screen saver timeBackground color, text color PositionFadeout Configuring Computers Computer NumberComputer Name Keyboard Configuring User Stations BusStart ResolutionKVM Name ProfileConfiguring User Definitions PasswordUser name Configuring User Profiles Configure ProfileAccess NameConnect Share ScanLogout Configuring Groups Group n where n = 1 throughComputer Group Name Computers PowerStatus SlotVer UserStatus On-Screen Functions, Same-Port Users, and Connection Modes LoggingConnection-Status Messages Status Control RoomReasons for connection failure Disconnect-status message Reasons for disconnection User Stations Attached to Same-Numbered Ports A 6-user-by-8-computer Matrix ServSwitch/ServShare system Connection Modes Connection dynamics between users Keyboard Commands Command SummaryKeyboard Commands Display Configuration Menu Ctrl F12 Display CPU List Ctrl EscSwitch to the Prior Port Ctrl ← or Ctrl Backspace Switch to the Next Port in Sequence Ctrl +Switch to the Previous Port in Sequence Ctrl Select Computer Ctrl xxxx EnterLog Out Ctrl L Reset Ctrl RDisplay User-Station Status Ctrl D Disconnect Ctrl QReset/Enable Mouse in Windows NT and Unix Ctrl O Send Null Byte to PS/2 Type Mouse Ctrl NIdentify Firmware Revision Ctrl Start Scan Ctrl SPass This Command Through Ctrl X or Ctrl Tab End Scan CtrlUsing the Serial Ports Basic Setup Establishing a Serial ConnectionUsing the Serial Ports Serial Options MenuEnter the starting cpu number → Waiting for file Receive failed Try again Y/N Sending flash program code to system Flash programming Option 8. Exit and Restart Unit Troubleshooting Common ProblemsYou can’t switch ports from the keyboard Characters that you type come up wrong or missingYou can’t seem to scan or switch to certain ports at all An IBM compatible computer’s mouse driver doesn’t loadYou can’t access all the functions of your mouse Your PS/2 mouse gets out of syncYour mouse doesn’t move the pointer/cursor Your monitor display is fuzzy Your video is not synchronized or is the wrong colorMatrix ServSwitch doesn’t work with your docking station Matrix ServSwitch doesn’t work with your IBM ThinkPadYour on-screen display is not synchronized Calling Black Box Shipping and PackagingAppendix a Nvram Factory Defaults Derived from hardware100 Appendix B Cable Product Codes 102 103 Appendix C Pinout of Serial Ports Appendix D The LK461 Keyboard Key Pressed on Scan Code LK461 KeyboardAppendix E Installing Modules Matrix ServSwitch Setting the RING/BUS Jumper Jumper JP1 on Expansion ModulesSwapping In an Expansion Module Swapping In a Terminator Module Not Recommended Appendix F Rackmounting Matrix ServSwitch Figure F-1. Rackmount assembly Page Page
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