Black Box ServSwitch manual Waiting for file

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CHAPTER 7: Using the Serial Ports

7.2.3OPTION 3. RECEIVE NEW KERNEL OR MAIN PROGRAM (UPGRADE FIRMWARE)

NOTE

You must be using a computer rather than a terminal to perform this function.

Occasionally we might release upgrades to the Matrix ServSwitch’s firmware: either its kernel (the “operating system,” so to speak) or its main program, or both. If we do, you will be able to get the upgrade from us and download the new firmware to your Switch(es). To check which versions of the kernel and main program your Switch is using, look at “Kernel version” and “Program version” on the diagnostics screen displayed when you power up the Switch (see Section 3.5.1). You should be able to get the most recent available versions of these on our Web site at www.blackbox.com; if you can’t find them, or if you have questions about them, contact Black Box Tech Support.

To download a flash-upgrade file from the computer to the Matrix ServSwitch port board you’re communicating with, press 3 at the serial options menu. This message will appear:

Waiting for file.........................

Send your file using a simple ASCII text-file protocol. While the file is being sent, the board sends ASCII period characters back to the computer, as shown above, to indicate copy progress. Once the file has been sent, you should see the message:

Receive successful

Downloaded kernel code [or] Downloaded main code

The new program will now be downloaded from the port board’s receive memory into its flash memory, and the flash will be reprogrammed. You should see these messages:

Flash programming.........................

Flash programming successful

Serial options menu

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Contents SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 Welcome to the ServSwitchTM Family SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3Matrix Servswitch European Union Declaration of Conformity Matrix Servswitch NOM Statement Contents Table of Contents Matrix Servswitch Appendix Specifications HardwareSpecifications MaximumTemperature Tolerance PowerWeight Maximum AltitudeIntroduction Complete PackageFeatures UpgradabilityCompatibility SecurityFlexibility On-Screen Display TechnologyFront panel of a 2 x 16 Matrix ServSwitch SW743A-R3 Front PanelPanel Label Description Right/Green CPU PowerLeft/Red Select Designation Connector Description Rear PanelKVM 1 See SectionRS-232 N Cable Requirements Equipment RequirementsInstallation and Preconfiguration Quick Setup GuideCpus Installation and Preconfiguration Matrix Servswitch Keyboard mapping by the Matrix ServSwitch Monitor Video quality vs. distance for original Serv cables Video quality vs. distance for coaxial cables Installation Procedure Important NoteRackmounting Optional Connecting Cpus Connecting Other Matrix Servswitches Optional Powering UP the Switches Switching and Accessing the Display from the Keyboard Daisychaining Matrix ServSwitches Expansion Module and its input and output portsBus topology Ring topology Power-Up Procedure Diagnostic screen Ports see Section Diagnostic Messages DescriptionSection Kernel Error Main Program ErrorSram Error Configuration Checksum ErrorKernel is bad, load new kernel through serial port Error reason Hit space bar within 5 seconds to get serial options menu Initial Configuration Initially Configuring Multiple Daisychained Units CPU Ports Full Configuration KVMUsing the Menu Saving configuration changes Configuring the System Configure passwordPC keyboard delay Starting computer numberMaximum computer PC keyboard rateSun keyboard language multiplatform models only Menu color schemeScreen saver Screen saver timePosition Background color, text colorFadeout Computer Number Configuring ComputersComputer Name Keyboard Configuring User Stations BusResolution KVM NameStart ProfilePassword Configuring User DefinitionsUser name Configuring User Profiles Configure ProfileName AccessConnect Scan ShareLogout Group n where n = 1 through Configuring GroupsComputer Group Name Power StatusComputers SlotUser VerStatus On-Screen Functions, Same-Port Users, and Connection Modes LoggingConnection-Status Messages Status Control RoomReasons for connection failure Disconnect-status message Reasons for disconnection User Stations Attached to Same-Numbered Ports A 6-user-by-8-computer Matrix ServSwitch/ServShare system Connection Modes Connection dynamics between users Keyboard Commands Command SummaryKeyboard Commands Display Configuration Menu Ctrl F12 Display CPU List Ctrl EscSwitch to the Next Port in Sequence Ctrl + Switch to the Previous Port in Sequence CtrlSwitch to the Prior Port Ctrl ← or Ctrl Backspace Select Computer Ctrl xxxx EnterReset Ctrl R Display User-Station Status Ctrl DLog Out Ctrl L Disconnect Ctrl QReset/Enable Mouse in Windows NT and Unix Ctrl O Send Null Byte to PS/2 Type Mouse Ctrl NIdentify Firmware Revision Ctrl Start Scan Ctrl SPass This Command Through Ctrl X or Ctrl Tab End Scan CtrlUsing the Serial Ports Basic Setup Establishing a Serial ConnectionUsing the Serial Ports Serial Options MenuEnter the starting cpu number → Waiting for file Receive failed Try again Y/N Sending flash program code to system Flash programming Option 8. Exit and Restart Unit Troubleshooting Common ProblemsYou can’t switch ports from the keyboard Characters that you type come up wrong or missingYou can’t seem to scan or switch to certain ports at all An IBM compatible computer’s mouse driver doesn’t loadYour PS/2 mouse gets out of sync You can’t access all the functions of your mouseYour mouse doesn’t move the pointer/cursor Your monitor display is fuzzy Your video is not synchronized or is the wrong colorMatrix ServSwitch doesn’t work with your IBM ThinkPad Matrix ServSwitch doesn’t work with your docking stationYour on-screen display is not synchronized Calling Black Box Shipping and PackagingAppendix a Nvram Factory Defaults Derived from hardware100 Appendix B Cable Product Codes 102 103 Appendix C Pinout of Serial Ports Appendix D The LK461 Keyboard Key Pressed on Scan Code LK461 KeyboardAppendix E Installing Modules Matrix ServSwitch Setting the RING/BUS Jumper Jumper JP1 on Expansion ModulesSwapping In an Expansion Module Swapping In a Terminator Module Not Recommended Appendix F Rackmounting Matrix ServSwitch Figure F-1. Rackmount assembly Page Page
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ServSwitch specifications

The Black Box SRX ServSwitch is an innovative KVM (Keyboard, Video, Mouse) switch that offers robust solutions for managing multiple computers from a single workstation. This device stands out in environments ranging from data centers to broadcasting studios, where efficient control over multiple systems is crucial.

One of the key features of the SRX ServSwitch is its high-resolution video support. It can handle video resolutions up to 4K at 60Hz, ensuring that users can enjoy sharp and clear visuals without lag. This level of performance is essential for professionals who rely on precise graphics for tasks such as video editing and design work.

The SRX ServSwitch employs advanced USB technology, allowing for seamless connectivity with various peripherals. It supports USB 2.0 devices, which means users can connect printers, external drives, and other devices without worrying about compatibility issues. Additionally, the switch allows for USB device sharing, enabling multiple computers to access the same peripherals efficiently.

Security is a significant concern in today’s IT environments, and the Black Box SRX ServSwitch addresses this through its advanced security features. It includes support for secure booting and end-to-end encryption, ensuring that data remains protected when switching between systems. This makes it suitable for environments that handle sensitive information, such as financial institutions or healthcare facilities.

The design of the SRX ServSwitch is another standout characteristic. With its easy-to-use interface, users can quickly switch between connected systems using hotkey commands or the push-button interface. This usability improves productivity since users can manage multiple systems without the hassle of different keyboards and mice.

Furthermore, the SRX ServSwitch is built to be scalable, allowing for the addition of more channels as needed. This flexibility means that organizations can adapt their KVM switch setup as their operational needs grow. It supports both local and remote management, offering organizations the ability to control systems from various locations seamlessly.

The build quality of the Black Box SRX ServSwitch is robust, designed to handle the rigors of continuous use in demanding environments. It is compatible with various operating systems, ensuring that users can integrate it into their existing setups without significant reconfiguration.

In summary, the Black Box SRX ServSwitch offers a comprehensive solution for KVM management, characterized by high-resolution video support, USB compatibility, security features, easy usability, scalability, and durability. It is a valuable investment for organizations seeking an efficient way to manage multiple systems centrally.
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