MATRIX SERVSWITCH™
You can’t seem to scan or switch to certain ports at all.
A. Are other users accessing the CPU ports you’re trying to reach in “private mode”? If so, you won’t be able to use those ports until the
B. You can only reach CPU ports that belong to your group. If you need to access a computer that is not in your group, you’ll have to add the computer to your group (see Section 4.7) or change the group membership of your user profile (see
Section 4.6).
C. The system’s “Maximum computer” setting is too low. Set this to match the number of CPUs in your system; see Section 4.2 for how to do this through the on- screen display or Section 7.2 for how to do this through the serial port.
The Matrix ServSwitch scans or switches to empty or nonexistent ports.
The system’s “Maximum computer” setting is too high. Set this to match the number of CPUs in your system; see Section 4.2 for how to do this through the on- screen display or Section 7.2 for how to do this through the serial port.
The Matrix ServSwitch keeps displaying “Connection failed, queue is full” when you scan.
There are already two users connected to one of the ports you’re trying to scan. You will keep getting this message until someone disconnects from that port.
An IBM compatible computer’s mouse driver doesn’t load.
A. What type of mouse is the CPU looking for? If it’s an
B.
C. PS/2 or PS/2 wheel mouse: To recognize the mouse, the CPU must be directly connected to it, or indirectly connected to it through the Matrix ServSwitch, at
D. Your mouse driver might be old or incompatible with your mouse. Try the latest version of the Microsoft mouse driver.
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