Black Box ServSwitch manual Diagnostic Messages Description, Ports see Section

Page 41

MATRIX SERVSWITCH™

Table 3-4. The standard diagnostic-screen messages.

Diagnostic Messages

Description

Kernel Version

Indicates version ID of kernel program being run by the

 

Switch’s bottom port board (all of the port boards

 

should be running the same version). A new kernel may

 

be downloaded into the Switch through one of its serial

 

ports; see Section 7.2.3.

Overlay Version

Indicates version ID of the firmware of the on-screen

 

display board.

Kernel Program

Reports results of checksum calculation of kernel program

 

memory. Any result other than GOOD terminates the

 

diagnostic sequence, indicating a hardware failure.

Static RAM

Reports results of static memory test. Any result other

 

than GOOD terminates the diagnostic sequence,

 

indicating a hardware failure.

Configuration

Reports results of checksum calculation of configuration

 

memory. Any result other than GOOD terminates the

 

diagnostic sequence, indicating a hardware failure.

Board Number

Indicates unit-levelboard number (“1” through “4”) of

 

the KVM port or serial port through which the

 

diagnostics are being reported. See Figure 2-3 in

 

Section 2.4.

Communication ID

Indicates the system-levelboard number (“1” through

 

“256”) of the KVM port or serial port through which the

 

diagnostics are being reported.

Communication

Reports result of communications test among all the

 

boards in network.

Local Ports

Reports number of CPU ports detected in this Switch.

Program Version

Indicates revision ID of the main program being run by

 

the Switch’s bottom port board (all of the port boards

 

should be running the same version). A new main

 

program may be downloaded into the Switch through

 

one of its serial ports; see Section 7.2.3.

Main Program

Reports results of checksum calculation of main

 

program memory. Any result other than GOOD

 

terminates the diagnostic sequence, indicating a

 

hardware failure.

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Contents SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 Welcome to the ServSwitchTM FamilyMatrix Servswitch European Union Declaration of Conformity Matrix Servswitch NOM Statement Contents Table of Contents Matrix Servswitch Appendix Hardware SpecificationsMaximum SpecificationsPower Temperature ToleranceWeight Maximum AltitudeComplete Package IntroductionUpgradability FeaturesCompatibility SecurityOn-Screen Display Technology FlexibilityFront Panel Front panel of a 2 x 16 Matrix ServSwitch SW743A-R3Left/Red Select Right/Green CPU PowerPanel Label Description Rear Panel Designation Connector DescriptionRS-232 N See SectionKVM 1 Equipment Requirements Cable RequirementsQuick Setup Guide Installation and PreconfigurationCpus Installation and Preconfiguration Matrix Servswitch Keyboard mapping by the Matrix ServSwitch Monitor Video quality vs. distance for original Serv cables Video quality vs. distance for coaxial cables Important Note Installation ProcedureRackmounting Optional Connecting Cpus Connecting Other Matrix Servswitches Optional Powering UP the Switches Switching and Accessing the Display from the Keyboard Expansion Module and its input and output ports Daisychaining Matrix ServSwitchesBus topology Ring topology Power-Up Procedure Diagnostic screen Section Diagnostic Messages DescriptionPorts see Section Main Program Error Kernel ErrorSram Error Configuration Checksum ErrorKernel is bad, load new kernel through serial port Error reason Hit space bar within 5 seconds to get serial options menu Initial Configuration Initially Configuring Multiple Daisychained Units CPU Ports KVM Full ConfigurationUsing the Menu Saving configuration changes Configure password Configuring the SystemStarting computer number PC keyboard delayMaximum computer PC keyboard rateMenu color scheme Sun keyboard language multiplatform models onlyScreen saver Screen saver timeFadeout Background color, text colorPosition Computer Name Configuring ComputersComputer Number Keyboard Bus Configuring User StationsKVM Name ResolutionStart ProfileUser name Configuring User DefinitionsPassword Configure Profile Configuring User ProfilesConnect AccessName Logout ShareScan Computer Configuring GroupsGroup n where n = 1 through Group Name Status PowerComputers SlotStatus VerUser Logging On-Screen Functions, Same-Port Users, and Connection ModesStatus Control Room Connection-Status MessagesReasons for connection failure Disconnect-status message Reasons for disconnection User Stations Attached to Same-Numbered Ports A 6-user-by-8-computer Matrix ServSwitch/ServShare system Connection Modes Connection dynamics between users Command Summary Keyboard CommandsKeyboard Commands Display CPU List Ctrl Esc Display Configuration Menu Ctrl F12Switch to the Previous Port in Sequence Ctrl Switch to the Next Port in Sequence Ctrl +Switch to the Prior Port Ctrl ← or Ctrl Backspace Select Computer Ctrl xxxx EnterDisplay User-Station Status Ctrl D Reset Ctrl RLog Out Ctrl L Disconnect Ctrl QSend Null Byte to PS/2 Type Mouse Ctrl N Reset/Enable Mouse in Windows NT and Unix Ctrl OStart Scan Ctrl S Identify Firmware Revision CtrlEnd Scan Ctrl Pass This Command Through Ctrl X or Ctrl TabBasic Setup Establishing a Serial Connection Using the Serial PortsSerial Options Menu Using the Serial PortsEnter the starting cpu number → Waiting for file Receive failed Try again Y/N Sending flash program code to system Flash programming Option 8. Exit and Restart Unit Common Problems TroubleshootingCharacters that you type come up wrong or missing You can’t switch ports from the keyboardAn IBM compatible computer’s mouse driver doesn’t load You can’t seem to scan or switch to certain ports at allYour mouse doesn’t move the pointer/cursor You can’t access all the functions of your mouseYour PS/2 mouse gets out of sync Your video is not synchronized or is the wrong color Your monitor display is fuzzyYour on-screen display is not synchronized Matrix ServSwitch doesn’t work with your docking stationMatrix ServSwitch doesn’t work with your IBM ThinkPad Shipping and Packaging Calling Black BoxDerived from hardware Appendix a Nvram Factory Defaults100 Appendix B Cable Product Codes 102 103 Appendix C Pinout of Serial Ports Key Pressed on Scan Code LK461 Keyboard Appendix D The LK461 KeyboardSetting the RING/BUS Jumper Jumper JP1 on Expansion Modules Appendix E Installing Modules Matrix ServSwitchSwapping In an Expansion Module Swapping In a Terminator Module Not Recommended Appendix F Rackmounting Matrix ServSwitch Figure F-1. Rackmount assembly Page Page
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