Black Box ServSwitchTM manual Hot plugging and mouse restoration, Which restore setting do I use?

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Hot plugging and mouse restoration

It is strongly recommended that you switch off a host computer before attempting to connect it to the Wizard IP Plus. However, if this is not possible then you need to ‘hot plug’ the computer while it is still running. There is not normally a danger of damage to the computer, however, when mouse communications are interrupted, often they fail to re-initialise when reconnected. The Wizard IP Plus provides a feature to reinstate mouse communications once the necessary connections have been made.

There are two main types of data formats used by current PC mice, these are the older ‘PS/2’ format and the more recent ‘IntelliMouse®’ format introduced by Microsoft. These use slightly different data arrangements and it is important to know which type was being used before you hot-plugged the computer to the Wizard IP Plus. The previous setting depends both on the type of mouse and the type of driver, as various combinations of PS/2 and IntelliMouse are possible. Using the incorrect restore function may produce unpredictable results and require the computer to be re-booted.

Which restore setting do I use?

The general rule is that unless both the mouse and the driver are both IntelliMouse compatible then you need to restore the mouse as ‘PS/2’. An IntelliMouse can operate in either mode, whereas a PS/2 mouse cannot.

Recognising an IntelliMouse-style mouse

The IntelliMouse format was introduced to support, among other features, the scroll wheel function. If the mouse has a scroll wheel, then it is likely to support the IntelliMouse format. If it is a Microsoft-branded mouse, then it will usually state that it is an IntelliMouse on its underside label.

Recognising an IntelliMouse driver

Before hot plugging to the Wizard IP Plus (or afterwards using only keyboard control), access the Windows Control Panel of the computer and select either the Mouse option (on Windows NT, 2000 and XP) or the System option (on Windows 95, 98, ME). Look for the name of the driver, which will usually include the words PS/2 or IntelliMouse.

To restore mouse operation when hot plugging:

1Using a KVM cable set, carefully make the keyboard, monitor and mouse connections between the host computer and the ports collectively labelled COMPUTER / KVMA SWITCH on the Wizard IP Plus.

2Using a keyboard and monitor directly connected to the Wizard IP Plus,

log on and then press to view the options menu. More about hotkeys

Wizard IP Plus Restore Mouse

Restore PS/2 Mouse

Restore IntelliMouse

Back

3Select the ‘Restore mouse functions’ option to display:

4Select one of the following options:

Restore Standard Mouse – if PS/2 mode is required, or

Restore IntelliMouse – if IntelliMouse mode is required.

5Select the ‘Return to host’ option.

6Move the mouse a short distance and check for appropriate on-screen cursor movement. If the mouse cursor darts erratically around the screen, then cease moving the mouse. This is an indication that the chosen restore function is incorrect. Try again using the other restore function.

Note: The restore functions predict the likely mouse resolution settings but may not restore the exact speed or sensitivity settings that were originally set.

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Contents ServSwitch Wizard IP Plus Contents Index Introduction VNC links. Check with Black Box for availability Wizard IP Plus features front and rearCD-ROM What’s in the box What you may additionally needSingle unit rack brackets MountingDouble unit rack brackets To make a keyboard and mouse links ConnectionsHost computer links Keyboard and mouse Single host computer or many?Analogue video link Host computer links VideoTo make a video link Digital video linkTo make an Virtual Media link Host computer links AudioHost computer links Virtual Media To make an audio linkPS/2 style keyboard and mouse connections Local console connections Keyboard and mouseTo connect a local keyboard and mouse Local console. Why?To connnect a local video monitor Local console connections VideoAnalogue video link Digital video link To connect the IP network port Local console connections AudioIP network port To connect local speakersTo connect a modem or Isdn port Power supply connectionTo connect the power supply Modem/ISDN portTo connect and address the switch boxes Power control portPart 2 Remote configuration Initial configurationPart 1 Local configuration Part 1 Local configurationEncryption To perform the initial local configurationAdmin password Time and DateEncryption Encryption settingsWizard IP Plus encryption settings Viewer encryption settingsRecognising an IntelliMouse-style mouse Which restore setting do I use?To restore mouse operation when hot plugging Hot plugging and mouse restorationWizard IP Plus does not display the configuration sequence Resetting the configurationWizard IP Plus asks for an unknown admin password To invoke a configuration reset by switchTo perform the remote configuration Part 2 Remote configurationPlacing Wizard IP Plus behind a router or firewall Networking issuesPort settings Positioning Wizard IP Plus in the networkFirewall/router address AddressingTo discover a DHCP-allocated IP address DNS addressingEnsuring sufficient security Placing Wizard IP Plus alongside the firewallPorts To control two or more ports simultaneously Power switching configurationPower control sequences To configure the power sequences for each host computerKvmadmin -setusers users.csv Kvmadmin utilityKvmadmin command ip address parameters Kvmadmin -getconfig kvm1.cfgImportant Wait until the upgrade is complete Performing a flash upgradeTo perform a flash upgrade Configure network optionTo make a local connection Connecting to the Wizard IP PlusThen please contact the system administrator for details Local connectionTo avoid the ‘hall of mirrors’ effect Remote connectionsRemote connection by Web browser To connect using the VNC viewerTo connect using your Web browser Remote connection by VNC viewerWhen using the viewer window Using the viewer windowMenu bar To select a host ConfigureMouse pointers Host selectionRe-synchronise mouse Access mode shared/privatePower control Auto calibrateRefresh Screen Single Mouse ModeControls Resync MouseInfo When entering codesVideo Settings Keyboard ControlPhase When the screen contains only host system informationIncreased by 50% when a slow link is detected Setting the Threshold manuallyTo remotely transfer files to a host computer Virtual MediaDownloading VNC viewer from the Wizard IP Plus Connecting via dial up modem or Isdn linkIf you need to enter a port number Linux Viewer encryption settingsSupported web browsers WindowsUK +44 0118 965 TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Getting assistanceTo access the local configuration menus Appendix 1 Local configuration menusUnit configuration Network configuration Modem configuration To reset the Wizard IP Plus configuration Reset configurationWhat is IP access control? Clear IP access controlTo clear IP access control Preferred encoding Appendix 2 VNC viewer connection optionsColour/Encoding Auto selectCustomise Enable all inputsDisable all inputs view-only mode InputsMisc ScalingLoad / Save Defaults ReloadDefaults Save IdentitiesAppendix 3 VNC viewer window options Encoding and colour level Appendix 4 Browser viewer optionsSecurity To access the remote configuration menus Appendix 5 Remote configuration menusMain configuration menu Logged on users User accounts Host Keyboard Layout Screensaver TimeoutHardware Version Firmware VersionAdvanced unit configuration Time & date configuration IP Network Mask IP Access ControlIP Gateway To edit/remove access control entries Setting IP access controlTo define a new IP access control entry To reorder access control entriesPower control port Serial port configurationModem port To create a new host entry Host configurationPort Direct Port/host addressing using Port DirectHotkey sequences and Port Direct Hotkey sequencesTo copy and paste the log Logging and statusSyslog Server IP Address IP addresses Appendix 6 Addresses, masks and portsNet masks Binary octet after Net masks the binary explanationOperation with net mask Binary equivalentAddress ranges Calculating the mask for IP access controlSingle locations All locationsPorts Security issues with ports9pin D-type female Appendix 7 Cable and connector specificationsWizard IP Plus to power switch cable Power switch to power switch daisy chain cablePermissible key presses Appendix 8 Hotkey sequence codesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement Canadian Department of Communications RFI statement Radio Frequency EnergyEuropean EMC directive 89/336/EEC FCC Compliance Statement United StatesCertification notice for equipment used in Canada FCC requirements for telephone-line equipmentInstrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement Index Connections Country Web Site/Email Phone Fax BlackBox subsidiary contact details