Black Box ServSwitchTM manual Connecting via dial up modem or Isdn link

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Connecting via dial up (modem or ISDN) link

When you use a modem or ISDN link to make the connection, the Wizard IP Plus uses standard network protocols to create a private two-device network. This approach ensures consistency and allows you to use exactly the same VNC viewer or browser to view the hosts systems. This is achieved using PPP (Point to Point Protocol) and means that you need to use a dial-up networking method to initiate the connection. Such software is standard with operating systems such as Windows, Linux and Mac OS.

To initiate a dial up link

1Using a system that has a modem or ISDN adapter installed, locate the dial-up networking option on your system. Please refer to your system documentation for more information.

2Using the dial-up networking option, enter the telephone/ISDN number where the Wizard IP Plus can be contacted.

3Initiate the call and when the link is made, continue with either the standard VNC viewer or browser connection.

Note: For the viewer network connection address, you must use the IP address that the admin user has set as the Server address (or PPP server IP address) within the Modem configuration screen.

Downloading VNC viewer from the Wizard IP Plus

The Wizard IP Plus has the ability to distribute its own VNC viewer application.

To download the VNC viewer

1Open your Web browser.

2Enter the network address where the Wizard IP Plus is situated (in the form: http://192.168.0.3) and make the link.

3In the opening Wizard IP Plus screen, click the link that offers to download the secure VNC viewer ‘from the unit’.

4Save the download file (vncviewer.exe) to your system.

5Select and run the downloaded file and then connect to the Wizard IP Plus using the VNC viewer application.

If you need to enter a port number

Usually, when you make a network connection to the Wizard IP Plus (either using the VNC viewer or a Web browser) you simply enter the IP address, i.e. 192.168.0.3. However, if a special configuration is necessary, then you may be asked to specify a port number as well as the IP address.

What is a port?

To enter a port number in a Web browser

1Enter the required IP address in the usual Address box, i.e. http://192.168.0.3

2At the end of the IP address, add a single colon and then enter the port number (in this example, the required port number is 8000),

i.e. http://192.168.0.3:8000

3Continue with the standard Web browser instructions.

To enter a port number in VNC viewer

1Enter the required IP address in the usual ‘Server’ box, i.e. http://192.168.0.3

2At the end of the IP address, add two colons and then enter the port number (in this example, the required port number is 115900),

i.e. http://192.168.0.3::115900

3Continue with the standard VNC viewer instructions.

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Contents ServSwitch Wizard IP Plus Contents Index Introduction Wizard IP Plus features front and rear VNC links. Check with Black Box for availabilityWhat’s in the box What you may additionally need CD-ROMDouble unit rack brackets MountingSingle unit rack brackets Single host computer or many? ConnectionsHost computer links Keyboard and mouse To make a keyboard and mouse linksDigital video link Host computer links VideoTo make a video link Analogue video linkTo make an audio link Host computer links AudioHost computer links Virtual Media To make an Virtual Media linkLocal console. Why? Local console connections Keyboard and mouseTo connect a local keyboard and mouse PS/2 style keyboard and mouse connectionsAnalogue video link Digital video link Local console connections VideoTo connnect a local video monitor To connect local speakers Local console connections AudioIP network port To connect the IP network portModem/ISDN port Power supply connectionTo connect the power supply To connect a modem or Isdn portPower control port To connect and address the switch boxesPart 1 Local configuration Initial configurationPart 1 Local configuration Part 2 Remote configurationTime and Date To perform the initial local configurationAdmin password EncryptionViewer encryption settings Encryption settingsWizard IP Plus encryption settings EncryptionHot plugging and mouse restoration Which restore setting do I use?To restore mouse operation when hot plugging Recognising an IntelliMouse-style mouseTo invoke a configuration reset by switch Resetting the configurationWizard IP Plus asks for an unknown admin password Wizard IP Plus does not display the configuration sequencePart 2 Remote configuration To perform the remote configurationPositioning Wizard IP Plus in the network Networking issuesPort settings Placing Wizard IP Plus behind a router or firewallDNS addressing AddressingTo discover a DHCP-allocated IP address Firewall/router addressPorts Placing Wizard IP Plus alongside the firewallEnsuring sufficient security To configure the power sequences for each host computer Power switching configurationPower control sequences To control two or more ports simultaneouslyKvmadmin -getconfig kvm1.cfg Kvmadmin utilityKvmadmin command ip address parameters Kvmadmin -setusers users.csvConfigure network option Performing a flash upgradeTo perform a flash upgrade Important Wait until the upgrade is completeLocal connection Connecting to the Wizard IP PlusThen please contact the system administrator for details To make a local connectionRemote connections To avoid the ‘hall of mirrors’ effectRemote connection by VNC viewer To connect using the VNC viewerTo connect using your Web browser Remote connection by Web browserMenu bar Using the viewer windowWhen using the viewer window Host selection ConfigureMouse pointers To select a hostAuto calibrate Access mode shared/privatePower control Re-synchronise mouseResync Mouse Single Mouse ModeControls Refresh ScreenKeyboard Control When entering codesVideo Settings InfoSetting the Threshold manually When the screen contains only host system informationIncreased by 50% when a slow link is detected PhaseVirtual Media To remotely transfer files to a host computerIf you need to enter a port number Connecting via dial up modem or Isdn linkDownloading VNC viewer from the Wizard IP Plus Windows Viewer encryption settingsSupported web browsers LinuxGetting assistance TroubleshootingWhen logging on using VNC viewer, I cannot enter a username UK +44 0118 965Appendix 1 Local configuration menus To access the local configuration menusUnit configuration Network configuration Modem configuration Reset configuration To reset the Wizard IP Plus configurationTo clear IP access control Clear IP access controlWhat is IP access control? Auto select Appendix 2 VNC viewer connection optionsColour/Encoding Preferred encodingInputs Enable all inputsDisable all inputs view-only mode CustomiseScaling MiscIdentities Defaults ReloadDefaults Save Load / SaveAppendix 3 VNC viewer window options Security Appendix 4 Browser viewer optionsEncoding and colour level Main configuration menu Logged on users Appendix 5 Remote configuration menusTo access the remote configuration menus User accounts Firmware Version Screensaver TimeoutHardware Version Host Keyboard LayoutAdvanced unit configuration Time & date configuration IP Gateway IP Access ControlIP Network Mask To reorder access control entries Setting IP access controlTo define a new IP access control entry To edit/remove access control entriesModem port Serial port configurationPower control port Host configuration To create a new host entryHotkey sequences Port/host addressing using Port DirectHotkey sequences and Port Direct Port DirectSyslog Server IP Address Logging and statusTo copy and paste the log Net masks Appendix 6 Addresses, masks and portsIP addresses Binary equivalent Net masks the binary explanationOperation with net mask Binary octet afterAll locations Calculating the mask for IP access controlSingle locations Address rangesSecurity issues with ports PortsPower switch to power switch daisy chain cable Appendix 7 Cable and connector specificationsWizard IP Plus to power switch cable 9pin D-type femaleCreating macro sequences Appendix 8 Hotkey sequence codesPermissible key presses Appendix 9 Supported video modes Safety information General Public License LinuxEnd user licence agreement FCC Compliance Statement United States Radio Frequency EnergyEuropean EMC directive 89/336/EEC Canadian Department of Communications RFI statementFCC requirements for telephone-line equipment Certification notice for equipment used in CanadaNormas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad Index Connections BlackBox subsidiary contact details Country Web Site/Email Phone Fax