Black Box ServSwitchTM manual Auto calibrate, Re-synchronise mouse, Access mode shared/private

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Auto calibrate

When you visit a host computer for the very first time, your viewer may need to determine the optimum video and mouse settings for that particular computer.

Note: Host computers that provide digital video do not need video calibration.

The button will remind you to click it by flashing red when a new analogue computer screen is encountered that requires calibration. Performing this step is important because it can help to decrease unnecessary video information being sent across the link, thus improving overall performance.

Once this has been done, providing you use the ‘Hosts’ button to switch between host computers, the video settings for each machine will be re-used.

Note: When performing an auto calibration, ensure that the screen image is static (no moving images) and also try to remove any on-screen displays generated by KVM switches (such as host names or menus). This is because they can affect the calibration process and result in a lower overall performance level. For mouse calibration, ensure that there are no application windows located around the upper left corner of the screen. This is because as the mouse calibration takes place, the cursor may change (to match the application as it skims across the window) and this may confuse the calculation. Also ensure that the host system does not have the mouse cursor trails option enabled.

To auto calibrate the screen and/or mouse

1Use the Hosts button to select the required computer.

2Click the button to display the Calibrate options dialog:

(Note: Certain items may be greyed out.)

3Click the required action.

A progress indicator will be displayed while the necessary calculations are made.

Upon completion an information dialog will explain the results:

Re-synchronise mouse

If you find that your local mouse pointer and that of the host are not correctly synchronised, use this feature to re-align their movements. This operation is also selectable from the Controls menu.

To re-synchronise the mouse

1Use the Hosts button to select the required computer.

2Click the button and then click OK in the subsequent pop-up message. Note: If you find that this doesn’t work, you may need to perform a mouse calibration again.

Access mode - shared/private

Up to five users can be simultaneously logged-on (four remote users plus one local user) and during normal operation, all are able to see the same view of the currently selected host. If you need to perform a sensitive task that should not be viewed by other users, you can change the access mode to Private. This action blanks the viewer window for all other logged on users.

Note: For the courtesy of other users, this mode should be used sparingly. The admin user has the ability to overrule the private setting.

To change the access mode

1Click one of the arrow buttons adjacent to the Shared/Private indicator.

Power control

When configured (and where you have access rights) this option allows you to control the mains power input to the currently selected host computer.

Note: This option is generally used to power cycle remote systems that have failed to respond. Before switching a system off, ensure that all attempts have first been made to power it down through normal means.

To switch a system on or off

1Use the Hosts button to select the required computer.

2Click the Power button and then select the Switch on or Switch off option, as appropriate.

Note: Every power control action is recorded within the internal log.

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Image 33 Black Box ServSwitchTM manual Auto calibrate, Re-synchronise mouse, Access mode shared/private, Power control
Contents ServSwitch Wizard IP Plus Contents Index Introduction VNC links. Check with Black Box for availability Wizard IP Plus features front and rearCD-ROM What’s in the box What you may additionally needMounting Single unit rack bracketsDouble unit rack brackets Host computer links Keyboard and mouse ConnectionsSingle host computer or many? To make a keyboard and mouse linksTo make a video link Host computer links VideoDigital video link Analogue video linkHost computer links Virtual Media Host computer links AudioTo make an audio link To make an Virtual Media linkTo connect a local keyboard and mouse Local console connections Keyboard and mouseLocal console. Why? PS/2 style keyboard and mouse connectionsLocal console connections Video To connnect a local video monitorAnalogue video link Digital video link IP network port Local console connections AudioTo connect local speakers To connect the IP network portTo connect the power supply Power supply connectionModem/ISDN port To connect a modem or Isdn portTo connect and address the switch boxes Power control portPart 1 Local configuration Initial configurationPart 1 Local configuration Part 2 Remote configurationAdmin password To perform the initial local configurationTime and Date EncryptionWizard IP Plus encryption settings Encryption settingsViewer encryption settings EncryptionTo restore mouse operation when hot plugging Which restore setting do I use?Hot plugging and mouse restoration Recognising an IntelliMouse-style mouseWizard IP Plus asks for an unknown admin password Resetting the configurationTo invoke a configuration reset by switch Wizard IP Plus does not display the configuration sequenceTo perform the remote configuration Part 2 Remote configurationPort settings Networking issuesPositioning Wizard IP Plus in the network Placing Wizard IP Plus behind a router or firewallTo discover a DHCP-allocated IP address AddressingDNS addressing Firewall/router addressPlacing Wizard IP Plus alongside the firewall Ensuring sufficient securityPorts Power control sequences Power switching configurationTo configure the power sequences for each host computer To control two or more ports simultaneouslyKvmadmin command ip address parameters Kvmadmin utilityKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csvTo perform a flash upgrade Performing a flash upgradeConfigure network option Important Wait until the upgrade is completeThen please contact the system administrator for details Connecting to the Wizard IP PlusLocal connection To make a local connectionTo avoid the ‘hall of mirrors’ effect Remote connectionsTo connect using your Web browser To connect using the VNC viewerRemote connection by VNC viewer Remote connection by Web browserUsing the viewer window When using the viewer windowMenu bar Mouse pointers ConfigureHost selection To select a hostPower control Access mode shared/privateAuto calibrate Re-synchronise mouseControls Single Mouse ModeResync Mouse Refresh ScreenVideo Settings When entering codesKeyboard Control InfoIncreased by 50% when a slow link is detected When the screen contains only host system informationSetting the Threshold manually PhaseTo remotely transfer files to a host computer Virtual MediaConnecting via dial up modem or Isdn link Downloading VNC viewer from the Wizard IP PlusIf you need to enter a port number Supported web browsers Viewer encryption settingsWindows LinuxWhen logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance UK +44 0118 965To access the local configuration menus Appendix 1 Local configuration menusUnit configuration Network configuration Modem configuration To reset the Wizard IP Plus configuration Reset configurationClear IP access control What is IP access control?To clear IP access control Colour/Encoding Appendix 2 VNC viewer connection optionsAuto select Preferred encodingDisable all inputs view-only mode Enable all inputsInputs CustomiseMisc ScalingDefaults Save Defaults ReloadIdentities Load / SaveAppendix 3 VNC viewer window options Appendix 4 Browser viewer options Encoding and colour levelSecurity Appendix 5 Remote configuration menus To access the remote configuration menusMain configuration menu Logged on users User accounts Hardware Version Screensaver TimeoutFirmware Version Host Keyboard LayoutAdvanced unit configuration Time & date configuration IP Access Control IP Network MaskIP Gateway To define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entriesSerial port configuration Power control portModem port To create a new host entry Host configurationHotkey sequences and Port Direct Port/host addressing using Port DirectHotkey sequences Port DirectLogging and status To copy and paste the logSyslog Server IP Address Appendix 6 Addresses, masks and ports IP addressesNet masks Operation with net mask Net masks the binary explanationBinary equivalent Binary octet afterSingle locations Calculating the mask for IP access controlAll locations Address rangesPorts Security issues with portsWizard IP Plus to power switch cable Appendix 7 Cable and connector specificationsPower switch to power switch daisy chain cable 9pin D-type femaleAppendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statementCertification notice for equipment used in Canada FCC requirements for telephone-line equipmentInstrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement Index Connections Country Web Site/Email Phone Fax BlackBox subsidiary contact details