Black Box ServSwitchTM manual Introduction

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Introduction

Thank you for choosing the Wizard IP Plus from Black Box. This intelligent product delivers straightforward setup, secure operation and the ability to fully control one or more computers from almost anywhere.

Remote control via a network connection is

Four simultaneous remote users Wizard IP Plus can support four remote users at any one time. All of these may be connected via the IP network port or one may be linked via the modem/ISDN channel.

Audio over IP Full stereo audio is supported both locally and remotely via the IP/modem links.

Local user console

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

nothing new and software-only solutions to facilitate this are commonplace. However, they all present two major drawbacks: a) Special software must be used on all of the computers involved, especially the host, and

b)if that host ceases to operate, the remote user is powerless to intervene.

Wizard IP Plus is different and requires only the remote system(s) to run a small utility. The host system can run its usual operating

IP network/

Internet

Modem or ISDN

Modem or ISDN

Modem/ISDN port

This port offers a connection option that can be used alongside, or instead of, the IP network link. It also offers a backup route should the network fail.

The console port allows control of the system(s) by a keyboard, video monitor and mouse connected directly to the Wizard IP Plus.

Dual formats for flexibility

The Wizard IP Plus supports both DVI digital and analog video types. It also accepts PS/2 or USB-style keyboard and mouse connections.



system completely unchanged and needs only to be connected (via its keyboard, video and mouse ports) to the compact Wizard IP Plus box.

It is this external connection to the Wizard IP Plus that keeps the remote user in control. Even in the midst of a system crash, the remote user can still view the host’s condition as if sitting next to it. Additionally, when the power switch option is employed, a host system can be remotely rebooted, no matter how badly it has locked-up.

Digital audio is supported across the IP links, as are digital and analogue video signals. The Virtual Media feature allows remote administrators to easily transfer upgrade files to any host computer.

Wizard IP Plus really starts to excel when it is hooked to a suitable KVMA switch. Then its robust, secure and adaptable operation is available across up to 128 separate host systems.

IP network/Internet

The IP port allows direct connection to an Ethernet-based local network and from there onto the wider Internet.

Alternatively, the robust Wizard IP Plus security system will allow direct connection to the outside world.

Virtual Media feature

Allows an authorised remote user to transfer files and folders to a host computer, such that they appear as though presented locally on removable media (as would a memory stick, CD- ROM or floppy). Via the IP/modem link, the remote user can then control the host and make use of the transferred files and folders. An indispensible feature when remotely upgrading or patching distant host systems.

® BLACK BOX®

BLACK BOX

724-746-5500

 

 

LOC REM VNC 100 LNK PWR

Main KVM connection

Power switch

OR

 

KVM switch

Optional power control

 

Wizard IP Plus provides

 

 

 

 

the opportunity to attach

 

 

one or more power

 

 

switches. These control

 

 

the supply to the host

One host or many

 

system(s) and allow the

On its own, the Wizard IP Plus

 

remote user to hard reset

provides remote access to one host

 

any host computer that

computer. However, when linked to

 

has suffered a failure.

a suitable KVMA switch, the remote

 

 

user(s) can easily control up to 128

 

 

separate host computer.

 

 

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Contents ServSwitch Wizard IP Plus Contents Index Introduction Wizard IP Plus features front and rear VNC links. Check with Black Box for availabilityWhat’s in the box What you may additionally need CD-ROMSingle unit rack brackets MountingDouble unit rack brackets Connections Host computer links Keyboard and mouseSingle host computer or many? To make a keyboard and mouse linksHost computer links Video To make a video linkDigital video link Analogue video linkHost computer links Audio Host computer links Virtual MediaTo make an audio link To make an Virtual Media linkLocal console connections Keyboard and mouse To connect a local keyboard and mouseLocal console. Why? PS/2 style keyboard and mouse connectionsTo connnect a local video monitor Local console connections VideoAnalogue video link Digital video link Local console connections Audio IP network portTo connect local speakers To connect the IP network portPower supply connection To connect the power supplyModem/ISDN port To connect a modem or Isdn portPower control port To connect and address the switch boxesInitial configuration Part 1 Local configurationPart 1 Local configuration Part 2 Remote configurationTo perform the initial local configuration Admin passwordTime and Date EncryptionEncryption settings Wizard IP Plus encryption settingsViewer encryption settings EncryptionWhich restore setting do I use? To restore mouse operation when hot pluggingHot plugging and mouse restoration Recognising an IntelliMouse-style mouseResetting the configuration Wizard IP Plus asks for an unknown admin passwordTo invoke a configuration reset by switch Wizard IP Plus does not display the configuration sequencePart 2 Remote configuration To perform the remote configurationNetworking issues Port settingsPositioning Wizard IP Plus in the network Placing Wizard IP Plus behind a router or firewallAddressing To discover a DHCP-allocated IP addressDNS addressing Firewall/router addressEnsuring sufficient security Placing Wizard IP Plus alongside the firewallPorts Power switching configuration Power control sequencesTo configure the power sequences for each host computer To control two or more ports simultaneouslyKvmadmin utility Kvmadmin command ip address parametersKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csvPerforming a flash upgrade To perform a flash upgradeConfigure network option Important Wait until the upgrade is completeConnecting to the Wizard IP Plus Then please contact the system administrator for detailsLocal connection To make a local connectionRemote connections To avoid the ‘hall of mirrors’ effectTo connect using the VNC viewer To connect using your Web browserRemote connection by VNC viewer Remote connection by Web browserWhen using the viewer window Using the viewer windowMenu bar Configure Mouse pointersHost selection To select a hostAccess mode shared/private Power controlAuto calibrate Re-synchronise mouseSingle Mouse Mode ControlsResync Mouse Refresh ScreenWhen entering codes Video SettingsKeyboard Control InfoWhen the screen contains only host system information Increased by 50% when a slow link is detectedSetting the Threshold manually PhaseVirtual Media To remotely transfer files to a host computerDownloading VNC viewer from the Wizard IP Plus Connecting via dial up modem or Isdn linkIf you need to enter a port number Viewer encryption settings Supported web browsersWindows LinuxTroubleshooting When logging on using VNC viewer, I cannot enter a usernameGetting assistance UK +44 0118 965Appendix 1 Local configuration menus To access the local configuration menusUnit configuration Network configuration Modem configuration Reset configuration To reset the Wizard IP Plus configurationWhat is IP access control? Clear IP access controlTo clear IP access control Appendix 2 VNC viewer connection options Colour/EncodingAuto select Preferred encodingEnable all inputs Disable all inputs view-only modeInputs CustomiseScaling MiscDefaults Reload Defaults SaveIdentities Load / SaveAppendix 3 VNC viewer window options Encoding and colour level Appendix 4 Browser viewer optionsSecurity To access the remote configuration menus Appendix 5 Remote configuration menusMain configuration menu Logged on users User accounts Screensaver Timeout Hardware VersionFirmware Version Host Keyboard LayoutAdvanced unit configuration Time & date configuration IP Network Mask IP Access ControlIP Gateway Setting IP access control To define a new IP access control entryTo reorder access control entries To edit/remove access control entriesPower control port Serial port configurationModem port Host configuration To create a new host entryPort/host addressing using Port Direct Hotkey sequences and Port DirectHotkey sequences Port DirectTo copy and paste the log Logging and statusSyslog Server IP Address IP addresses Appendix 6 Addresses, masks and portsNet masks Net masks the binary explanation Operation with net maskBinary equivalent Binary octet afterCalculating the mask for IP access control Single locationsAll locations Address rangesSecurity issues with ports PortsAppendix 7 Cable and connector specifications Wizard IP Plus to power switch cablePower switch to power switch daisy chain cable 9pin D-type femalePermissible key presses Appendix 8 Hotkey sequence codesCreating macro sequences Appendix 9 Supported video modes Safety information General Public License LinuxEnd user licence agreement Radio Frequency Energy European EMC directive 89/336/EECFCC Compliance Statement United States Canadian Department of Communications RFI statementFCC requirements for telephone-line equipment Certification notice for equipment used in CanadaNormas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad Index Connections BlackBox subsidiary contact details Country Web Site/Email Phone Fax