Xerox Phaser 6300 manual Solving Print-Quality Problems, Lines, Smudges, or Streaks, Solutions

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Solving Print-Quality Problems

Solving Print-Quality Problems

This section includes:

Lines, Smudges, or Streaks on page 4-5

Repeating Defects on page 4-6

Colors Align Incorrectly on page 4-7

Fusing Is Incomplete on page 4-7

All Colors Are Too Light or Too Dark on page 4-8

Poor Transparency Print Quality on page 4-9

Grays Not Neutral on page 4-9

Colors Vary Between Computers on page 4-10

Color Settings Not Applied on page 4-10

Colors Do Not Match on page 4-11

Printed Colors Do Not Match Monitor Colors on page 4-11

PANTONE Colors Do Not Match on page 4-12

Print Area Is Not Centered on the Paper on page 4-12

Lines, Smudges, or Streaks

Problem

Black and/or colored areas appear on the page in all colors and/or in non-printed areas.

Solutions

Verify that the paper you are using is the correct type for the printer and is properly loaded. For more information on supported paper types, print the Paper Tips page:

a.On the control panel, select Information, and then press the OK button.

b.Select Information Pages, and then press the OK button.

c.Select Paper Tips Page, and then press the OK button.

Verify that the paper loaded in the tray matches the paper type selected on the control panel and in the computer’s printer driver.

Phaser® 6300/6350 Color Laser Printer

4-5

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Contents User Guide Page Contents Printing Basics Maintenance User Safety Index Printer Features Front-Right View Printer PartsInside View Rear-Left ViewDoors a and C Open Door B Open Standard Features Printer ConfigurationsAvailable Configurations Printer ConfigurationsOptions UpgradesAdditional Trays MemoryControl Panel Control Panel FeaturesControl Panel Layout Information Pages Menu MapSample Pages Resources More InformationInformation Source Centre Xerox Support CentreNetwork Basics Overview of Network Setup and Configuration Connecting via Ethernet Recommended Setting Up the NetworkChoosing a Connection Method Network ConnectionStandalone Cable or DSL Network Connection Connecting via USBUSB Connection Automatically Setting the Printer’s IP Address Configuring the Network AddressTCP/IP and IP Addresses Changing or Modifying the IP Address Using CentreWare is Dynamic Methods of Setting the Printer’s IP AddressEnabling Dhcp on the Printer Information CommentsSelect Properties Using Host Names with the Domain Name Service DNSManually Setting the Printer’s IP Address Available Drivers Installing the Printer DriversMacintosh OS Windows 98 SE or Later and Windows 2000 or LaterEtherTalk Macintosh OS X, Version 10.2 and Higher Reference Name Title InfoSMART Knowledge Base Networking Documents English onlyPrinting Basics Overview of Basic Steps Supported Paper and Media Paper That May Damage Your Printer Paper Usage GuidelinesPaper Storage Guidelines Supported Paper Sizes and Weights182 x 257 mm Supported Paper Sizes and Weights for Tray 1 MPT176 x 250 mm Supported Paper Sizes and Weights for Trays Loading Paper in Tray 1 MPT Loading PaperPull out the tray extension, and open the paper guides 6300-008 Loading Paper in Trays Using Manual FeedWindows MacintoshTo load paper into Trays Pull out the tray 6300-041 MAX If necessary, press the paper guides inward to fit the paper Selecting Printing Preferences Windows Selecting Printing OptionsSelecting Options for an Individual Job Windows Windows 98 SE Setup tab or Windows Me Window NT Setup tabWindows XP, or Windows ServerSelecting Options for an Individual Job Macintosh Print Quality Color MatchingAdvanced Options Automatic 2-Sided Printing Guidelines Printing on Both Sides of the PaperSelecting 2-Sided Printing Binding Edge OptionsPortrait Landscape Printing Transparencies Printing on Specialty MediaTransparency Guidelines Printing Transparencies from Tray 1 MPT 6300-050 Printing Transparencies from Trays Insert the transparencies into the tray Envelopes Guidelines Printing EnvelopesPrinting Envelopes from Tray 1 MPT 6300-010 Label Guidelines Printing LabelsPrinting Labels from Tray 1 MPT Pull out the tray extension, and open the paper guides Printing Labels from Trays MAX Glossy Paper Guidelines Printing Glossy PaperPrinting Glossy Paper from Tray 1 MPT Printing Glossy Paper from Trays Fan the paper to release sheets that are stuck together Insert the paper into the tray Printing Custom Size Paper from Tray 1 MPT Printing Custom Size PaperTray 1 MPT Long-Edge Feed Short-Edge Feed Printing on Specialty Media Print Quality Controlling the Quality of Your Prints Selecting a Print-Quality ModeAdjusting Color To select the color correction in a supported driver Problem Solving Print-Quality ProblemsSolutions Lines, Smudges, or StreaksRepeating Defects SolutionColors Align Incorrectly Fusing Is IncompleteAll Colors Are Too Light or Too Dark Grays Not Neutral Poor Transparency Print QualityColors Vary Between Computers Color Settings Not AppliedPrinted Colors Do Not Match Monitor Colors Colors Do Not MatchPrint Area Is Not Centered on the Paper Pantone Colors Do Not MatchMaintenance Cleaning the Outside of the Printer Cleaning the PrinterCleaning the Density Sensor Use a dry towel or cotton swab to clean the density sensor Close Front Door a Ordering Supplies Routine Maintenance ItemsConsumables Recycling Supplies When to Order SuppliesRequesting a Maintenance Kit Moving and Repacking the Printer Precautions for Moving the PrinterMoving the Printer Within the Office Preparing the Printer for ShipmentTroubleshooting Preventing Jams Clearing Paper JamsMisfeed at Tray 1 MPT Remove any jammed paper Misfeed at Trays 6300-015 Remove any jammed paper Jam at the Fuser Remove the jammed paper Jam at the Duplex Unit Jam at Registration Roller Remove any jammed paper Control Panel Messages Getting HelpPrintingScout Alerts Web Links PhaserSMART Technical SupportResource Link Electrical Safety User SafetyMaintenance Safety Laser SafetyTotal Height Requirements Operational SafetyMoving the Printer Do not place any food or liquids on the printer Symbols Marked on Product Index Index Phaser 6300/6350 Color Laser Printer Index-3 Phaser 6300/6350 Color Laser Printer Index-4 Phaser 6300/6350 Color Laser Printer Index-5