Xerox Phaser 6350, Phaser 6300 manual All Colors Are Too Light or Too Dark

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Solving Print-Quality Problems

Solutions

Verify that the paper you are using is the correct type for the printer and is correctly loaded in the tray. For more information on supported paper types, print the Paper Tips page:

a.On the control panel, select Information, and then press the OK button.

b.Select Information Pages, and then press the OK button.

c.Select Paper Tips Page, and then press the OK button.

Verify that the paper loaded in the tray matches the paper type selected on the control panel and in the computer’s printer driver.

If the problem persists, set the paper type to the next heavier type of paper:

a.Open and close the tray or re-insert the paper loaded in Tray 1 (MPT).

b.When the control panel prompts you to confirm or change the paper type, select Change Setup, and then press the OK button.

c.Select the next heavier type of paper, and then press the OK button.

Note: Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin Card Stock, and Thick Card Stock.

All Colors Are Too Light or Too Dark

Problem

Colors appear faded or too dark.

Solution

1.Use a different TekColor correction in the printer driver.

Note: Setting the TekColor correction to Automatic produces the best results for most documents.

2.If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the TekColor tab, click the More Options button, and then adjust the Lightness level.

3.If the problem continues, calibrate the colors using the procedures on the Color Calibration Tutorial page. To print the Color Calibration Tutorial page:

a.Select Troubleshooting, and then press the OK button.

b.Select Print Quality Problems, and then press the OK button.

c.Select Calibrate Colors, and then press the OK button.

d.Select Tutorial Page, and then press the OK button.

e.Follow the instructions on the page.

See also:

Adjusting Color on page 4-3

Phaser® 6300/6350 Color Laser Printer

4-8

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Contents User Guide Page Contents Printing Basics Maintenance User Safety Index Printer Features Printer Parts Front-Right ViewInside View Rear-Left ViewDoors a and C Open Door B Open Printer Configurations Standard FeaturesAvailable Configurations Printer ConfigurationsUpgrades OptionsAdditional Trays MemoryControl Panel Control Panel FeaturesControl Panel Layout Information Pages Menu MapSample Pages Resources More InformationInformation Source Xerox Support Centre CentreNetwork Basics Overview of Network Setup and Configuration Setting Up the Network Connecting via Ethernet RecommendedChoosing a Connection Method Network ConnectionStandalone Cable or DSL Network Connection Connecting via USBUSB Connection Automatically Setting the Printer’s IP Address Configuring the Network AddressTCP/IP and IP Addresses Dynamic Methods of Setting the Printer’s IP Address Changing or Modifying the IP Address Using CentreWare isEnabling Dhcp on the Printer Information CommentsUsing Host Names with the Domain Name Service DNS Select PropertiesManually Setting the Printer’s IP Address Installing the Printer Drivers Available DriversMacintosh OS Windows 98 SE or Later and Windows 2000 or LaterEtherTalk Macintosh OS X, Version 10.2 and Higher InfoSMART Knowledge Base Networking Documents English only Reference Name TitlePrinting Basics Overview of Basic Steps Supported Paper and Media Paper Usage Guidelines Paper That May Damage Your PrinterSupported Paper Sizes and Weights Paper Storage Guidelines182 x 257 mm Supported Paper Sizes and Weights for Tray 1 MPT176 x 250 mm Supported Paper Sizes and Weights for Trays Loading Paper Loading Paper in Tray 1 MPTPull out the tray extension, and open the paper guides 6300-008 Using Manual Feed Loading Paper in TraysWindows MacintoshTo load paper into Trays Pull out the tray 6300-041 MAX If necessary, press the paper guides inward to fit the paper Selecting Printing Preferences Windows Selecting Printing OptionsSelecting Options for an Individual Job Windows Window NT Setup tab Windows 98 SE Setup tab or Windows MeWindows XP, or Windows ServerSelecting Options for an Individual Job Macintosh Print Quality Color MatchingAdvanced Options Printing on Both Sides of the Paper Automatic 2-Sided Printing GuidelinesSelecting 2-Sided Printing Binding Edge OptionsPortrait Landscape Printing Transparencies Printing on Specialty MediaTransparency Guidelines Printing Transparencies from Tray 1 MPT 6300-050 Printing Transparencies from Trays Insert the transparencies into the tray Printing Envelopes Envelopes GuidelinesPrinting Envelopes from Tray 1 MPT 6300-010 Label Guidelines Printing LabelsPrinting Labels from Tray 1 MPT Pull out the tray extension, and open the paper guides Printing Labels from Trays MAX Printing Glossy Paper Glossy Paper GuidelinesPrinting Glossy Paper from Tray 1 MPT Printing Glossy Paper from Trays Fan the paper to release sheets that are stuck together Insert the paper into the tray Printing Custom Size Paper from Tray 1 MPT Printing Custom Size PaperTray 1 MPT Long-Edge Feed Short-Edge Feed Printing on Specialty Media Print Quality Selecting a Print-Quality Mode Controlling the Quality of Your PrintsAdjusting Color To select the color correction in a supported driver Solving Print-Quality Problems ProblemSolutions Lines, Smudges, or StreaksSolution Repeating DefectsFusing Is Incomplete Colors Align IncorrectlyAll Colors Are Too Light or Too Dark Poor Transparency Print Quality Grays Not NeutralColor Settings Not Applied Colors Vary Between ComputersColors Do Not Match Printed Colors Do Not Match Monitor ColorsPantone Colors Do Not Match Print Area Is Not Centered on the PaperMaintenance Cleaning the Outside of the Printer Cleaning the PrinterCleaning the Density Sensor Use a dry towel or cotton swab to clean the density sensor Close Front Door a Ordering Supplies Routine Maintenance ItemsConsumables When to Order Supplies Recycling SuppliesRequesting a Maintenance Kit Precautions for Moving the Printer Moving and Repacking the PrinterMoving the Printer Within the Office Preparing the Printer for ShipmentTroubleshooting Preventing Jams Clearing Paper JamsMisfeed at Tray 1 MPT Remove any jammed paper Misfeed at Trays 6300-015 Remove any jammed paper Jam at the Fuser Remove the jammed paper Jam at the Duplex Unit Jam at Registration Roller Remove any jammed paper Control Panel Messages Getting HelpPrintingScout Alerts Web Links PhaserSMART Technical SupportResource Link User Safety Electrical SafetyLaser Safety Maintenance SafetyOperational Safety Total Height RequirementsMoving the Printer Do not place any food or liquids on the printer Symbols Marked on Product Index Index Phaser 6300/6350 Color Laser Printer Index-3 Phaser 6300/6350 Color Laser Printer Index-4 Phaser 6300/6350 Color Laser Printer Index-5