Xerox Phaser 6350, Phaser 6300 manual Repeating Defects, Solution

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Solving Print-Quality Problems

Run the Remove Print Smears procedure:

a.Select Troubleshooting, and then press the OK button.

b.Select Print Quality Problems, and then press the OK button.

c.Select Remove Print Smears, and then press the OK button. Three cleaning pages run through the printer.

d.Repeat the previous step until no toner appears on the pages.

Repeating Defects

Problem

Marks or voids are regularly repeated on a page.

Solution

Print the Repeating Defects page to view instructions for correcting the problem. To print the Repeating Defects page:

1.On the control panel, select Troubleshooting, and then press the OK button.

2.Select Print Quality Problems, and then press the OK button.

3.Select Repeating Defects, and then press the OK button. The Repeating Defects page prints.

4.Follow the instructions on the page to measure the distance between the defects and identify the item causing the defects.

Phaser® 6300/6350 Color Laser Printer

4-6

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Contents User Guide Page Contents Printing Basics Maintenance User Safety Index Printer Features Printer Parts Front-Right ViewDoors a and C Open Door B Open Rear-Left ViewInside View Available Configurations Printer ConfigurationsStandard Features Printer ConfigurationsAdditional Trays UpgradesOptions MemoryControl Panel Layout Control Panel FeaturesControl Panel Sample Pages Menu MapInformation Pages Information Source More InformationResources Xerox Support Centre CentreNetwork Basics Overview of Network Setup and Configuration Choosing a Connection Method Setting Up the NetworkConnecting via Ethernet Recommended Network ConnectionUSB Connection Connecting via USBStandalone Cable or DSL Network Connection TCP/IP and IP Addresses Configuring the Network AddressAutomatically Setting the Printer’s IP Address Enabling Dhcp on the Printer Dynamic Methods of Setting the Printer’s IP AddressChanging or Modifying the IP Address Using CentreWare is Information CommentsUsing Host Names with the Domain Name Service DNS Select PropertiesManually Setting the Printer’s IP Address Installing the Printer Drivers Available DriversEtherTalk Windows 98 SE or Later and Windows 2000 or LaterMacintosh OS Macintosh OS X, Version 10.2 and Higher InfoSMART Knowledge Base Networking Documents English only Reference Name TitlePrinting Basics Overview of Basic Steps Supported Paper and Media Paper Usage Guidelines Paper That May Damage Your PrinterSupported Paper Sizes and Weights Paper Storage Guidelines176 x 250 mm Supported Paper Sizes and Weights for Tray 1 MPT182 x 257 mm Supported Paper Sizes and Weights for Trays Loading Paper Loading Paper in Tray 1 MPTPull out the tray extension, and open the paper guides 6300-008 Windows Using Manual FeedLoading Paper in Trays MacintoshTo load paper into Trays Pull out the tray 6300-041 MAX If necessary, press the paper guides inward to fit the paper Selecting Options for an Individual Job Windows Selecting Printing OptionsSelecting Printing Preferences Windows Windows XP, or Window NT Setup tabWindows 98 SE Setup tab or Windows Me Windows ServerSelecting Options for an Individual Job Macintosh Advanced Options Color MatchingPrint Quality Printing on Both Sides of the Paper Automatic 2-Sided Printing GuidelinesPortrait Landscape Binding Edge OptionsSelecting 2-Sided Printing Transparency Guidelines Printing on Specialty MediaPrinting Transparencies Printing Transparencies from Tray 1 MPT 6300-050 Printing Transparencies from Trays Insert the transparencies into the tray Printing Envelopes Envelopes GuidelinesPrinting Envelopes from Tray 1 MPT 6300-010 Printing Labels from Tray 1 MPT Printing LabelsLabel Guidelines Pull out the tray extension, and open the paper guides Printing Labels from Trays MAX Printing Glossy Paper Glossy Paper GuidelinesPrinting Glossy Paper from Tray 1 MPT Printing Glossy Paper from Trays Fan the paper to release sheets that are stuck together Insert the paper into the tray Tray 1 MPT Printing Custom Size PaperPrinting Custom Size Paper from Tray 1 MPT Long-Edge Feed Short-Edge Feed Printing on Specialty Media Print Quality Selecting a Print-Quality Mode Controlling the Quality of Your PrintsAdjusting Color To select the color correction in a supported driver Solutions Solving Print-Quality ProblemsProblem Lines, Smudges, or StreaksSolution Repeating DefectsFusing Is Incomplete Colors Align IncorrectlyAll Colors Are Too Light or Too Dark Poor Transparency Print Quality Grays Not NeutralColor Settings Not Applied Colors Vary Between ComputersColors Do Not Match Printed Colors Do Not Match Monitor ColorsPantone Colors Do Not Match Print Area Is Not Centered on the PaperMaintenance Cleaning the Density Sensor Cleaning the PrinterCleaning the Outside of the Printer Use a dry towel or cotton swab to clean the density sensor Close Front Door a Consumables Routine Maintenance ItemsOrdering Supplies When to Order Supplies Recycling SuppliesRequesting a Maintenance Kit Moving the Printer Within the Office Precautions for Moving the PrinterMoving and Repacking the Printer Preparing the Printer for ShipmentTroubleshooting Misfeed at Tray 1 MPT Clearing Paper JamsPreventing Jams Remove any jammed paper Misfeed at Trays 6300-015 Remove any jammed paper Jam at the Fuser Remove the jammed paper Jam at the Duplex Unit Jam at Registration Roller Remove any jammed paper PrintingScout Alerts Getting HelpControl Panel Messages Resource Link PhaserSMART Technical SupportWeb Links User Safety Electrical SafetyLaser Safety Maintenance SafetyOperational Safety Total Height RequirementsMoving the Printer Do not place any food or liquids on the printer Symbols Marked on Product Index Index Phaser 6300/6350 Color Laser Printer Index-3 Phaser 6300/6350 Color Laser Printer Index-4 Phaser 6300/6350 Color Laser Printer Index-5