Canon FB1200S manual Problems with Scanning

Page 69

Problems with Scanning

Scanner will not scan

Cause 1: Scanner not powered up

Solution: Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer. (See Quick Start Guide)

Cause 2:

Scanning unit locked

Solution:

Unlock scanning unit by setting lock switch to unlocked position (See p. 17)

 

 

Cause 3:

Software incorrectly installed

Solution:

Reinstall software (See Quick Start Guide)

 

 

Cause 4:

For Windows: ScanGear CS-S not installed. Adobe Photoshop 5.0 LE or

 

ScanSoft TextBridge Plus are insufficient by themselves to scan images.

 

ScanGear CS-S is required.

Solution:

Install ScanGear CS-S (See Quick Start Guide)

 

 

Cause 5:

For Macintosh: Plug-in Module CS-S is not properly installed. Adobe

 

Photoshop 5.0 LE is insufficient by itself to perform scans. Plug-in Module

 

CS-S is required

Solution:

Install Plug-in Module CS-S (See Quick Start Guide)

 

 

69

Image 69
Contents Product Guide Quick Start Guide How to Make Best Use of the ManualsUsers Guide Product GuideOrganization How to Use the Product GuideDisclaimer ConventionsTable of Contents Cleaning the Delivery Guide Sheet Appendices Fine Color Tones and High Resolution Features of the CanoScan FB1200SStandby Power and Energy-Saving Features Convenient Start ButtonOptional Automatic Document Feeder Optional Film Adapter UnitAbout Locations Safety PrecautionsAbout the Power Supply General Handling Precautions Page Operating Requirements Uneven or stepped surfaces High temperature environments Sunlight Start Button Components GuideThis scanner does not have a power switch How to Use the Scanner Connecting Two or More Scsi Devices Connecting to the ComputerAbout Daisy Chain Configurations Scsi IDs and Terminator SettingsTerminator Settings For Windows Scsi ID = Terminator Off Terminator On Terminator Off Scsi Connector and Scsi Interface Cable Descriptions Cable Common Connector TypesPage Lift the document cover Place the document face down Positioning Documents No ADFPage Turn off the computer and unplug the scanner Transporting the ScannerAttach the document cover Automatic Document Feeder ADF-S9 Option Cable Option ConnectorAttaching the ADF to the Scanner Attach the ADF to the scanner in place of the document cover Attaching the Cables ADF Connector Attach the power cord to the option cable AC adapter Scanner Acceptable Media 30 ˚ Place documents face up on the document tray Loading DocumentsOnce a document has been set into the ADF, Software Settings Start ScanGear CS-SClick the FB1200S tab Load documents into the ADF and click the Preview button Open the Preferences menu and select Auto document feeder Start Plug-in Module CS-SJams in the Document Tray Paper JamsJams during Document Ejection Jams Inside the ADF After Clearing a Paper Jam Cleaning the Delivery Guide Sheet Problems with Scanned ImagesOpen the delivery guide sheet cover Page Return the delivery guide sheet to its original position Close the delivery guide sheet cover Lift the ADF cover Frequent MisfeedsDry Cloth Appendices Troubleshooting Problems with Software Installation Problems Starting Software Programs User’s Guide Problems with the Scanner Windows 95/98 Scanner not identified Part Click the Start button on the taskbar and select Settings Problems with Scanning Scan quality is poor Slow scanning speed Problems with the Automatic Document Feeder ADF-S9 Other Issues Scanner not identified Part Scanner Not IdentifiedYes No No Care and Maintenance Outer Casing Scsi Major SpecificationsPage FAU IndexPage Canon Technical Support