Problems Starting Software Programs
[Device initialization failed.] message is displayed (Windows) [Scanner not connected!] message displayed (Macintosh)
Cause 1: | Scanner not detected because the AC adapter is not correctly plugged into |
| the electrical outlet |
Solution: | Plug the AC adapter power cord securely into the electrical outlet and restart |
| the computer. (See Quick Start Guide) |
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Cause 2: | Scanner not detected because the AC adapter plug is not correctly connected |
| to the scanner |
Solution: | Reconnect the plug to the scanner and restart the computer. |
| (See Quick Start Guide) |
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Cause 3: | Scanner not detected because the power cord is not securely plugged into |
| the AC adapter |
Solution: | Plug the power cord securely into the AC adapter and restart the computer |
| (See Quick Start Guide) |
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Cause 4: | Scanner not detected because the SCSI interface cable is not correctly connected |
| to the computer or the scanner, or the cable is not connected securely |
Solution: | Reconnect the SCSI interface cable to the scanner and computer, then restart |
| the computer (See Quick Start Guide) |
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