Canon FB1200S manual Troubleshooting

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Troubleshooting

Please read the suggestions below when scanning isn’t proceeding as expected or when you encounter a problem. If the remedies suggested below do not solve your problem or is not listed in the following pages, Canon Computer Systems, Inc. offers a full range of customer technical support options listed at the end of this guide.

NOTE

• For assistance with problems related to the installation and operation of the software,

 

please also refer to the Readme and Help files accompanying each program. These files

 

contain important information that may not be found in the manuals.

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Contents Product Guide Quick Start Guide How to Make Best Use of the ManualsUsers Guide Product GuideOrganization How to Use the Product GuideDisclaimer ConventionsTable of Contents Cleaning the Delivery Guide Sheet Appendices Fine Color Tones and High Resolution Features of the CanoScan FB1200SStandby Power and Energy-Saving Features Convenient Start ButtonOptional Automatic Document Feeder Optional Film Adapter UnitAbout Locations Safety PrecautionsAbout the Power Supply General Handling Precautions Page Operating Requirements Uneven or stepped surfaces High temperature environments Sunlight Start Button Components GuideThis scanner does not have a power switch How to Use the Scanner Connecting Two or More Scsi Devices Connecting to the ComputerAbout Daisy Chain Configurations Scsi IDs and Terminator SettingsTerminator Settings For Windows Scsi ID = Terminator Off Terminator On Terminator Off Scsi Connector and Scsi Interface Cable Descriptions Cable Common Connector TypesPage Lift the document cover Place the document face down Positioning Documents No ADFPage Turn off the computer and unplug the scanner Transporting the ScannerAttach the document cover Automatic Document Feeder ADF-S9 Option Cable Option ConnectorAttaching the ADF to the Scanner Attach the ADF to the scanner in place of the document cover Attaching the Cables ADF Connector Attach the power cord to the option cable AC adapter Scanner Acceptable Media 30 ˚ Place documents face up on the document tray Loading DocumentsOnce a document has been set into the ADF, Start ScanGear CS-S Software SettingsClick the FB1200S tab Load documents into the ADF and click the Preview button Open the Preferences menu and select Auto document feeder Start Plug-in Module CS-SJams in the Document Tray Paper JamsJams during Document Ejection Jams Inside the ADF After Clearing a Paper Jam Cleaning the Delivery Guide Sheet Problems with Scanned ImagesOpen the delivery guide sheet cover Page Return the delivery guide sheet to its original position Close the delivery guide sheet cover Lift the ADF cover Frequent MisfeedsDry Cloth Appendices Troubleshooting Problems with Software Installation Problems Starting Software Programs User’s Guide Problems with the Scanner Windows 95/98 Scanner not identified Part Click the Start button on the taskbar and select Settings Problems with Scanning Scan quality is poor Slow scanning speed Problems with the Automatic Document Feeder ADF-S9 Other Issues Scanner not identified Part Scanner Not IdentifiedYes No No Care and Maintenance Outer Casing Scsi Major SpecificationsPage FAU IndexPage Canon Technical Support