Scanning unit fails to return to ready position (rear of scanner)
Cause: | Power cord fell out of contact with the electrical outlet or the AC adapter |
| was unplugged from the scanner while scanning unit in motion |
Solution: | Clear all documents and objects from the document glass, close the document |
| cover, unplug the power cord from the electrical outlet and then plug it back in |
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Scan quality is poor
Cause 1: | Document cover is open |
Solution: | Close the document cover (and cover thick documents with a dark cloth) |
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Cause 2: | Original document floating on document glass |
Solution: | Gently press down on the document cover to prevent floating |
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Cause 3: | Improperly closed or floating document cover |
Solution: | Hold document cover down with hand during scan |
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Cause 4: | Dirty document glass or document cover |
Solution: | Clean document glass or document cover (See p. 76) |
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Cause 5: | Incorrect scan settings |
Solution: | Rescan with adjusted settings (See the ScanGear |
| Users Guide electronic manual) |
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Cause 6: | A power cord is too close to the scanner |
Solution: | Move all power cords away from the top of the scanner and surrounding |
| area |
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