Belkin PRO manual PS/2 Mouse Problems at the console or computers

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Troubleshooting (continued)

PS/2 Mouse Problems at the console or computers:

Q: The mouse is not detected during boot-up.

 

A: • Check the cables and make sure they are inserted properly in the correct ports.

En

Check your computer/motherboard documentation making sure that the PS/2 mouse port (or IRQ) is enabled.

Make sure the mouse is detected when directly plugged into the computer. Rebooting is necessary when trying this. If the computer still does not detect the mouse, then your computer’s PS/2 mouse port has a problem.

RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

Q:The computers boot up fine, but the mouse does not work.

A:• Check the cables and make sure they are inserted properly in the correct ports.

Make sure the mouse works when directly plugged into the computer. Rebooting is necessary when trying this. If the mouse pointer still does not move, then either your PS/2 mouse port or the mouse itself has a problem.

Try a different mouse.

Make sure the mouse is a true PS/2 mouse. A combo mouse will work just as long as it is set for PS/2 mode with the correct adapter. A serial-only mouse with a combo mouse adapter WILL NOT work.

Check to make sure that the power adapter is plugged in and is working properly. It must be 12VDC, 1000mA minimum. Make sure the power switch is on.

RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

Q: When I switch from one port to another, mouse movement is completely erratic.

A:• RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

Make sure you do not have more than one mouse driver. Make sure that the driver is either for a Standard PS/2 or Microsoft®-compatible PS/2 mouse. Try to obtain the latest version from your hardware manufacturer.

If you are using a specialized mouse such as a cordless mouse, scrolling mouse or mice with more than 2 operational buttons, use generic PS/2 mouse drivers. Non- standard mice often use non-PS/2 proprietary mouse protocol.

Make sure you do not have any mouse drivers loaded in your config.sys or autoexec.bat files.

Avoid moving the mouse or pressing the mouse buttons when switching ports.

Reset the mouse to resume proper mouse movement simply by unplugging the mouse from the front of the OmniViewPRO for about 2-3 seconds, and plugging it in again.

Problems with computers using the serial mouse output:

Note:The OmniViewPRO has Integrated Mouse Conversion Technology. This technology converts the PS/2 mouse signals at the console to serial mouse signals. Windows® 9x Control Panel System applet may not display that it has detected a mouse, but the Modem applet will show a serial mouse at a certain serial port.

Q: The computers boot up fine, but the mouse does not work.

A:• Check the cables and make sure they are inserted properly in the correct ports/adapters.

Check the cable and make sure that it is a straight-through DB9 male/female cable such as Belkin P/N F2N209–XX-T (XX is the length in feet).

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Contents F1D116-OSD Table of Contents Introduction Features Technical Specifications Front Panel Rear Panel Product DetailAT Cable Kit A3X1848 PS/2 Cable Kit A3X983Part# F2N018 Single-unit operation or Daisy-chained operation Hardware Installation Back view of OmniView PRO PS/2 Mouse PS/2 Style Keyboard F2N036-06 F1D116xMSE Daisy-Chaining the OmniViewTM PRO Hardware Installation Usage Usage WIN98 Display Time Scan TimeKeyboard Problems TroubleshootingGeneral Problems Monitor/Video ProblemsProblems with computers using the serial mouse output PS/2 Mouse Problems at the console or computersTroubleshooting CE Declaration of Conformity Belkin Components One Year Product WarrantyInformation FCC StatementVos systèmes Quatre adaptateurs de souris combo CaractéristiquesContenu de l’emballage OmniView PRO à 16 ports Alimentation 12 V c.c., 1 000 mACaractéristiques techniques 0FACE Avant Caractéristiques du produitFace Arrière Trousse de câbles AT A3X1848c Trousse de câbles PS/2 A3X983cConfiguration simple ou raccordement en cascade Installation du matériel Installation du matériel suite Pour souris OmniView PRO F2N036c06 Arrière du Raccordement en cascade de l’OmniView PRO Installation du matériel suite Utilisation Utilisation suite Usage suite Bouton BANK/SCAN Banc/Balayage Scan Time Durée de balayageProblèmes de clavier DépannageProblèmes généraux Problèmes de moniteur/vidéoEssayez une autre souris Dépannage suiteVotre fabricant Essayez une autre souris PS/2 au niveau de la console Garantie d’un an de Belkin Components Déclaration FCCDéclaration de conformité CE Déclaration IcesIntroducción Características Especificaciones técnicas Panel Frontal Detalle del productoPanel Trasero Juego de cables AT A3X1848 Juego de cable PS/2 A3X983mConsola Instalación del hardware Instalación del hardware continuación OmniView PRO Conectando el OmniView PRO en cadena de margarita Recién añadida Debe ser UsoUso continuación El puerto seleccionado Belkin F1D116-OSD El botón Bank / Scan BANCO/EXPLORAR Tiempo DE ExploraciónTiempo DE Exhibición Unidades esclavasProblemas del teclado Resolución de problemasProblemas generales Problemas de monitor y/o vídeoProblemas del mouse PS/2 en la consola o en las computadoras Troubleshooting continuaciónIntente con un mouse PS/2 distinto en la consola Garantía del producto por un año de Belkin Components InformaciónDeclaración del FCC CE Declaración de ConformidadIntrodução Recursos Especificações Técnicas Painel Dianteiro Detalhes do produtoPainel Traseiro Cabo VGA padrão para porta de monitor Kit de cabos PS/2- A3X983pKit de cabos AT A3X1848p Peça No. F2N036pXXBanco 0 Mestre Banco 1 escravo Nota on Ligado é para baixo DIP Switch NoInstalação de Hardware LigadoInstalação de Hardware continuação F2N036-06 F2N025-XX-T Banco 0 Mestre Conexão do OmniView PRO em cascataEste recurso Diagrama anteriorUso Para sair do modo AutoScan, pressione a Barra DE Espaços Uso continuaçãoUm indica que o computador conectado à porta está ligado Botão BANK/SCAN Scan Time Tempo DE VarreduraProblemas com o teclado Solução de problemasProblemas gerais Problemas no Monitor/VídeoProblemas com o mouse PS/2 no console ou computadores Solução de problemas continuaçãoProblemas com computadores utilizando saída de mouse serial Tente um mouse PS/2 diferente no console Garantia do produto da Belkin Components por 1 ano InformaçõesDeclaração da FCC Declaração de Conformidade da CE