Belkin PM01110 user manual Can’t connect to the Internet wirelessly

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Troubleshooting

Table of Contents

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Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless computer, please do the following:

1.Look at the lights on your Router. Your Belkin Router’s lights should be as follows:

The “Power” light should be on.

The “Internet” light should be on and not blinking.

The “Modem” light should be either on or blinking.

2.Open your wireless utility software by. clicking on the icon in the system tray at the bottom, right-hand corner of the screen. If you are also using a Belkin Wireless Card or Adapter with this Router, the tray icon should look like this:

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

G Wireless Router

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Contents Wireless Router Table of Contents Introduction Advantages of a Wireless NetworkBenefits of a Home Network Placement of your Router for Optimal Performance Important Factors for Placement and SetupWireless Router Placement IntroductionChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewProduct Overview Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsPower LED Wireless LEDKnowing your Router Modem LEDWired LEDs 1 2 3 Internet LEDPower Jack Connections to Computers Wired Computer Ports GrayReset Button Resetting the RouterConnecting and Configuring your Router Modem RequirementsConnecting and Configuring your Router Hardware ConnectionsSet Up the Router Run the Setup Assistant Software Select Country Confirmation ScreenProgress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Connecting and Configuring your Router Configuring the Router Checking Internet Connection Congratulations Troubleshooting Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Alternate Setup Method Connect your RouterAlternate Setup Method Alternate Setup Method Logging into the Router Logging out of the Router Using the Web-Based Advanced User Interface Internet Status Indicator Login/Logout ButtonQuick-Navigation Links Home ButtonLAN Settings Name FeaturesInternet Settings Version InfoSetting your Connection Type Change WAN MAC Address Subnet Mask IP AddressISP Gateway Address Setting your ISP Connection Type to PPPoE Password Service Name OptionalUser Name My IP AddressAlternate Setup Method Pptp Account My IP Address Alternate Setup Method L2TP Password L2TP AccountSetting Custom Domain Name Server DNS Settings Cloning your MAC Address Changing LAN Settings Using the Web-Based Advanced User InterfaceViewing the LAN Settings Dhcp Server Using the Web-Based Advanced User InterfaceIP Pool Subnet Mask Lease Time Viewing the Dhcp Client ListLocal Domain Name Configuring the Wireless Network Settings Changing the Wireless Network Name SsidUsing the Wireless Mode Switch B ModeOnly Mode Off ModeChanging the Wireless Channel QoS Quality of Service Configuration Using the Broadcast Ssid FeatureProtected Mode Switch Wired Equivalent Privacy WEP Securing your Wi-FiNetworkBit WEP Encryption Keys Wi-Fi Protected Access WPA Using a Hexadecimal Key Sharing the Same Network KeysAF 0F 4B C3 D4 = 64-bit WEP key Bit WEP Encryption Changing the Wireless Security Settings Using Wi-Fi Protected SetupWPA Setup Setting WPA/WPA2 Guest AccessUsing the Web-Based Advanced User Interface Using the Access Point Mode Wireless Range Extension and Bridging What is a Wireless Bridge?Adding Another Network Segment Wirelessly Range Extension`i\c\jjLe`m\ijXc J\i`XcEf1 IXe\ok\e\i Using the Web-Based Advanced User Interface Configuring the Firewall Configuring Internal Forwarding Settings Using the Web-Based Advanced User Interface Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Ddns Update Client Utilities Tab WAN Ping BlockingRestarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Using the Web-Based Advanced User Interface Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Searching for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or MeManually Configuring Network Adapters in Mac OS up to Manually Configuring Network Adapters in Mac OS X Manually Configuring Network Settings Recommended Web Browser Settings Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherProblem TroubleshootingSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Limiting the Wireless Transmit Rate 101 C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Solution Problem 105 106 Enabling WPA-PSK 108 Information FCC StatementF5D7234-4 Federal Communications Commission NoticeInformation ModificationsEurope-European Union Notice Canada-Industry Canada ICWhat this warranty covers What will we do to correct problems?What is not covered by this warranty? How to get serviceHow state law relates to the warranty 112