Belkin PM01110 user manual Setup Assistant cannot find my Router

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Troubleshooting

Table of Contents

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Problem:

The Setup Assistant cannot find my Router.

Solution:

If the Setup Assistant is not able to find the Router during the installation process, please check the following items:

1.If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.

Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall.

If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on.

Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

2.Unplug power to the Router for 10 seconds, and then plug the power back into the Router. Ensure that the Router’s Power light is on; it should be solid green. If not, check to make sure that the AC adapter is correctly connected to the Router and plugged into a wall outlet.

3.Ensure that you have a cable (use the cable included with the Router) connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the LAN ports, labeled “1” through “4”, on the back of the Router.

Note: The computer should NOT be connected to the port labeled “Modem” on the back of the Router.

4.Try shutting down and restarting your computer, then rerunning the Setup Assistant.

If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps.

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Contents Wireless Router Table of Contents Introduction Advantages of a Wireless NetworkBenefits of a Home Network Important Factors for Placement and Setup Placement of your Router for Optimal PerformanceWireless Router Placement IntroductionCordless Phones Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Product Overview Product FeaturesProduct Overview Setup Assistant Software System Requirements Package ContentsKnowing your Router System RequirementsWireless LED Power LEDKnowing your Router Modem LEDInternet LED Wired LEDs 1 2 3Connections to Computers Wired Computer Ports Gray Power JackReset Button Resetting the RouterModem Requirements Connecting and Configuring your RouterHardware Connections Connecting and Configuring your RouterSet Up the Router Run the Setup Assistant Software Confirmation Screen Select CountryProgress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Connecting and Configuring your Router Configuring the Router Checking Internet Connection Congratulations Troubleshooting Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Connect your Router Alternate Setup MethodAlternate Setup Method Alternate Setup Method Logging into the Router Logging out of the Router Using the Web-Based Advanced User Interface Login/Logout Button Internet Status IndicatorQuick-Navigation Links Home ButtonName Features LAN SettingsInternet Settings Version InfoSetting your Connection Type Change WAN MAC Address Subnet Mask IP AddressISP Gateway Address Setting your ISP Connection Type to PPPoE Service Name Optional PasswordUser Name My IP AddressAlternate Setup Method Pptp Account My IP Address Alternate Setup Method L2TP Account L2TP PasswordSetting Custom Domain Name Server DNS Settings Cloning your MAC Address Changing LAN Settings Using the Web-Based Advanced User InterfaceViewing the LAN Settings Dhcp Server Using the Web-Based Advanced User InterfaceIP Pool Subnet Mask Lease Time Viewing the Dhcp Client ListLocal Domain Name Changing the Wireless Network Name Ssid Configuring the Wireless Network SettingsB Mode Using the Wireless Mode SwitchOnly Mode Off ModeChanging the Wireless Channel QoS Quality of Service Configuration Using the Broadcast Ssid FeatureProtected Mode Switch Wired Equivalent Privacy WEP Securing your Wi-FiNetworkBit WEP Encryption Keys Wi-Fi Protected Access WPA Sharing the Same Network Keys Using a Hexadecimal KeyAF 0F 4B C3 D4 = 64-bit WEP key Bit WEP Encryption Using Wi-Fi Protected Setup Changing the Wireless Security SettingsWPA Setup Guest Access Setting WPA/WPA2Using the Web-Based Advanced User Interface Using the Access Point Mode What is a Wireless Bridge? Wireless Range Extension and BridgingRange Extension Adding Another Network Segment Wirelessly`i\c\jjLe`m\ijXc J\i`XcEf1 IXe\ok\e\i Using the Web-Based Advanced User Interface Configuring the Firewall Configuring Internal Forwarding Settings Using the Web-Based Advanced User Interface Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Ddns Update Client WAN Ping Blocking Utilities TabRestarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Using the Web-Based Advanced User Interface Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Searching for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS up to Manually Configuring Network Adapters in Mac OS X Manually Configuring Network Settings Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Recommended Web Browser SettingsProblem TroubleshootingSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Limiting the Wireless Transmit Rate 101 C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Solution Problem 105 106 Enabling WPA-PSK 108 FCC Statement InformationF5D7234-4 Federal Communications Commission NoticeModifications InformationEurope-European Union Notice Canada-Industry Canada ICWhat will we do to correct problems? What this warranty coversWhat is not covered by this warranty? How to get service112 How state law relates to the warranty