Star Micronics TUP452-24, TUP482-24 operation manual Error Messages, Led Err

6.6 Error Messages

It is possible to determine the type of error occurring by observing the printing results and which LED lights up.

a)Recoverable errors

The printer goes off line when these errors occur.

To resume operation, remove the cause of the error, then press the RESUME button.

Error	Cause		LED
		ERR	HU	PE
Head up error	The head is raised.		On
Paper-out error	No paper is inserted.			On
Label size error	The paper size differs from the measured size.			On

b)Unrecoverable errors

The printer goes off line when these errors occur.

Operation of the printer cannot be resumed even after the cause of the unrecoverable error is removed.

Error	Cause		LED
		ERR	HU	PE
Command error	There is an error in the command.	On
Cutting error	The paper is not cut properly.	On		On
Transmission error *1	There is an abnormality in the received data.	On	On
Paper jam error *2	The paper is not fed up to the sensor.	On	On	On

*1 Valid only with the serial interface

*2 Valid only in presenter mode

c)Other errors

●Data errors (<ESC> “PC” command: defines character and bar code data)

A data error will occur if an invalid character or bar code type is selected or if the print result extends outside the print area. When a data error occurs, all commands become invalid (character strings and bar codes are not printed). However, the printer will not go off line and the LEDs will not light up.

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