SATO 200i manual Test Print Troubleshooting, HEX Dump Mode

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Unit 6: Troubleshooting

TEST PRINT TROUBLESHOOTING

Chapter provides instruction on special printing to identify and resolve specific print problems.

HEX DUMP Allows the operator to determine if there were problems in the downloading of data.

TEST LABEL Allows the operator to identify specific problems regarding mechanical performance and setup.

HEX DUMP MODE

The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data received is numbered. The center column provides the data in hexadecimal format. And in the right column, same data is provided in the ASC ll format. Follow the flow chart provided below to perform this activity.

Refer to Figure 1-1 of the Introduction unit in this manual for dipswitch location.

Choose Applicable Option

RS232C: (DSW = 1: OFF, 2: OFF, 3: ON, 4: ON) + POWER

Wireless LAN: (DSW = 1: OFF, 2: ON, 3: ON, 4: ON) + POWER

Bluetooth: (DSW = 1: OFF, 2: ON, 3: ON, 4: ON) + POWER

Infrared: (DSW = 1: ON, 2: OFF, 3: ON, 4: ON) + POWER

Flashes

orange and enters the

Hex Dump Mode.

Receives data and begins

printing.

Return dip switches to their previous positions and press POWER.

Printer shuts down and exists

Hex Dump Mode.

Figure 6-1, Hex Dump Mode

SATO MB2i Service Manual

PN 9001145B

Page 6-5

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Contents MB200i Printer Sato America, Inc Table of Contents Adjustment Procedures Introduction About this Manual Theory of Operation General DescriptionSwitches Switches and IndicatorsTechnical Data Power Physical CharacteristicsEnvironmental ProcessingCharacter Font Capabilities BAR Code Capabilties Character ControlInterface Specifications AD-HOC Connectivity Interface SpecificationsInterface Specifications 802.11B Wireless Specifications 802.11B Wireless InterfaceRS232C Serial Interface RS232C SpecificationsREADY/BUSY Cable Requirements DB9 Host Direction PIN PrinterIrda Specifications Standard Protocol Irda Specifications BHT ProtocolInfrared Rays Irda Irda Specifications IrOBEX Protocol Irda Specifications Ircomm ProtocolBluetooth ALL Interface Types Receive BufferACK/NAK Protocol AD-HOC Connectivity Printer Setup3a/b, Sato MB200i Properties Sato MB200i Configuration Tool Network Connections Computer SetupAdvanced 10, Wireless Network Properties 12a/b, Ports 14, TCP/IP Wizard Welcome Screen 16, TCP/IP Wizard Exit Screen 17, Sato MB200i Properties LCD Display Display Fields LCD Screens Maintenance ModeBattery Level Display FieldsIcon Description Operational Status Wireless Field StrengthTest Print Mode Status LCD Detail Normal Mode StatusLCD Screens Startup Status LCD DetailDefault Setting Mode Status LCD Detail Factory Clear Mode Status LCD DetailHEX Dump Mode Status LCD Detail Printer Errors Status LCD Detail Maintenance Mode Maintenance Mode Status LCD DetailLCD Setup Status Detail Wireless LAN Status LCD Detail Printer Configuration Configuration Modes Printer ConfigurationFactory Defaults DSW1 DSW2 DSW3 DSW4 Printer ConfigurationRS232C Quick Reference Table Description DIP Switches Head Irda Quick Reference Table Description DIP Switches HeadUser Test Print Mode Opened Normal Mode Configuration ModesLabel Sensor Selection Power = OFFDispense Mode AutoManual Orange and enters Download ModeUnit 5 Printer Configuration Format storage area if Never done Font Download ModeHEX Transfer Status Description AcsiiOnline Command Mode Online Command ModeCRC Check Mode CRC Cyclic Redundancy Check ModeSleep & Auto-Off Mode Sleep & AUTO-OFF ModeUnit 5 Printer Configuration PN 9001145B Troubleshooting LED Mode Description Error SignalsLight Print Images Image VoidsUneven Print Darkness Smeared Print ImagesCHK Troubleshooting Step Interface TroubleshootingHEX Dump Mode Test Print TroubleshootingTest Label Printing Test Print ModeReplacement Procedures Print Head Replacement Replacement Procedures1b, Print Head Replacement Dispense BAR Replacement2b, Despense Bar Replacement 3a, Platen Roller Replacement Platen Roller ReplacementDispenser Roller Dispense Roller ReplacementMain Circuit Board a Replacement Main Circuit Board a ReplacementMain Circuit Board B Replacement Main Circuit Board B ReplacementPanel & LCD Board Replacement Panel & LCD Board Replacement8a, Eye-Mark Sensor Replacement EYE-MARK Sensor Replacement8c, Eye-Mark Sensor Replacement 9a, Gap Sensor Replacement GAP Sensor Replacement9b, Gap Sensor Replacement COVER-OPEN Sensor Replacement10b, Cover-Open Sensor Replacement 11, Gear Replacement Drive Gear Replacement12, Drive Motor Replacement Drive Motor ReplacementAdjustment Procedures Pitch Adjustment Adjustment ProceduresPrint Darkness Print DarknessPrint + Power Default Setting ModeFactory Clear Mode Factory Clear ModeUnit 8 Adjustment Procedures PN 9001145B Cover Removal Diagram Charts & Diagrams1a, Cover Removal Diagram Cover Removal Diagram1b, Housing Cover Removal Unit 9 Charts & Diagrams PN 9001145B