IBM 715 P/N - 13H6715 manual Operation Problems

SYMPTOM CD-ROM drive does not operate

SOLUTION Run the CONFIG.EXE program to ensure that there are no base I/O address conflicts, or refer to "Specifications" for information about the configuration defaults. Ensure that the device line, DEVICE=C:\DSP2\SOLO\ MWDDSOLO.EXE appears before the CD-ROM device driver line in your CONFIG.SYS file.

If the CD does not play with Windows applications, make sure a CD is in the CD- ROM drive when you start Windows. If not, restart Windows with a CD in the CD-ROM drive.

SYMPTOM After software installation the disk drive does not work

SOLUTION This is probably caused by a DMA conflict. Rerun the CONFIG.EXE or CONFIGO.EXE program and choose a different DMA channel setting for the Multimedia Modem Plus adapter.

OPERATION PROBLEMS

Use this section to solve operational problems.

PROBLEM Need a test method for the modem function

CAUSES/SOLUTION Close all audio applications, initialize the modem, open your modem application and do the following from the application terminal screen:

1.Type ATZ and press Enter. Your modem displays OK on the screen within 5 seconds.

2.Type ATH1 and press Enter. The ATH1 command is the same as taking the receiver off the hook, you will hear a dial tone through your speakers.

3.Type ATH and press Enter. The ATH command is the same as hanging up.

PROBLEM Fax and modem operation is interrupted by incoming calls

CAUSES/SOLUTION If you have call-waiting, disable call-waiting before you make fax or modem calls, or call your phone company and ask them to disconnect your call-waiting service.

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