Fujitsu Official Manual for ST5111 and ST5112: Maintenance and Troubleshooting Guide
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Do not operate the tablet in areas where the air vents can be obstructed, such as in tight enclosures or on soft surfaces like a bed or cushion.

CLEANING THE DISPLAY SCREEN

To clean the Tablet PC display screen, wipe the screen surface gently using a soft cotton cloth slightly dampened with water or isopropyl alcohol.

The Tablet PC is not waterproof. Do not pour liquids on the Tablet PC or wash it with a heavily soaked cloth.

TROUBLESHOOTING

Solutions to some common problems are described in the following sections. If you are experiencing a problem with your Tablet PC that you cannot solve by taking the actions described, contact your local help desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu (1- 800-838-5487) for further assistance.

System Will Not Resume Operation

If the system will not resume operation after system oper- ation has been suspended, check the following:

•The battery may either be defective, or discharged to a critically low level. When the battery reaches a critically low level, the system is forced into Standby mode to avoid a total system power failure. To correct this problem, either connect an external power supply (such as the AC adapter), or install a charged battery in the Tablet PC.

•The system may be at the critical thermal limit. To avoid damage to heat-sensitive components, the system enters standby mode when it gets too hot. System operation cannot be resumed until the Tablet PC cools off to a tolerable temperature. Move the Tablet PC to a cooler location.

Display Screen Blank or Difficult to Read

If the display screen on your Tablet PC appears blank or is unreadable, confirm that the system is running (the Power icon is displayed continuously on the Status display), and check the following:

•The system brightness may be set too low, causing the screen to appear too dark. To change system brightness, press the Fn button twice to open the Fujitsu menu. Brightness can be adjusted from the menu.

•The video timeout may have expired. Tap on the display screen to reactivate the display. Note that this is a normal, power-saving feature.

C a r e a n d M a i n t e n a n c e

Cursor Is Not Tracking Pen

If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See “Calibrating the Pen” on page 31 for more infor- mation.

Infrared Data Transfer Is Not Working

If you are experiencing problems transferring data over the system’s infrared interface, note the following:

•Can the IrDA port on the Tablet PC “see” the IrDA port on the other device? A direct line-of-sight path must exist between the IrDA port on the Tablet PC and the IrDA port on the other device.

•The distance between the two devices must not be more than 3 feet.

•The viewing angle from the IrDA port on the Tablet PC must not be more than 15 degrees from a center line between the IrDA port on the Tablet PC and the IrDA port on the other device.

•The device with which you are trying to communicate must be compliant with the IrDA Standard Revision 1.1 (or 1.0).

•It may be necessary for both computers to be using the same network connection protocols.

Tablet PC is Not Responding to the Pen

If the Tablet PC does not respond to the pen, connect an external keyboard to the system to see if it responds to keyboard commands. If the system doesn’t respond to a keyboard, the application or system may have crashed, and it may be necessary to reboot the system. If the system responds to a keyboard but not to a pen, contact your local help desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu (1-800-838-5487) for further assistance.

Speaker/Headphone Volume Too Low

If the audio volume on your Tablet PC speaker or external headphones is too low, check the following:

•Ensure the speaker (or headphone output if using headphones) is enabled. To do so, open the Control Panel and double-click on the Sounds and Audio Devices icon. Select the proper tab, and increase the volume using the slider bar. (If you aren’t getting any sound, uncheck the Mute box if it is checked.)

•Press the Fn button twice to open the Fujitsu menu. Volume can be adjusted from the menu.

•Ensure the mute box in the system volume control (accessible from the system tray) is not set.

•Ensure any volume control in your audio software is set to an audible level.

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Contents User’s Guide Page OmniPass is a trademark of Softex, Inc Copyright and Trademark InformationAC Adapter output polarity Important Safety InstructionsFor Authorized Repair Technicians Only System DisposalTable of Contents Appendix B Security Device USER’S Guide Preface Page Preface Limited Warranty InformationAbout this Guide Fujitsu Contact InformationPage Getting Started with Your Tablet PC Page Getting Started with Your Stylistic Tablet PC Optional AccessoriesInfrared keyboard/mouse ports The infrared ports Stylistic Tablet PC FeaturesBack Features Top Features Left-Side Features Right-Side Features Icon Mode/State LED State Remarks Status DisplaySystem Status Indicators Application Buttons Tablet Button Settings Control Panel -Tablet Button SettingsMenu UtilityNavigation Buttons Navigation ButtonsSame as if you had tapped F2 on a keyboard Tertiary Functions of Application and Navigation ButtonsPasswords Setting UP the Security PanelSecurity Functions of Application Buttons Using Your Security Panel PrecautionsUninstalling the Security Panel Application Reinstalling the Security Panel Application Fujitsu Driver Update UtilityRecommend that you install the ClickMe! utility the first UserConnector Tablet PC Purpose Peripheral Connectors and Peripheral InterfacesPeripheral Connectors/Interfaces Page Using Your Stylistic Tablet PC Page System States Using the Stylistic ST5100 Series Tablet PCBooting the System the First Time Powering UP the Tablet PCStarting Windows Vista the first time Registering Windows Vista with MicrosoftSuspending System Operation Shutting Down the SystemRegistering Your Stylistic Tablet PC with Fujitsu Registering Windows XP with MicrosoftPower icon is not displayed Hibernate mode Power icon is blinking Standby modeFrom Standby mode From Hibernate modeAdjusting the Display Brightness Using the Shock Sensor UtilityTip Switch Pen Tether Attachment Point Using the PENCharging the Battery Installing a PEN TetherCalibrating the PEN Replacing the PEN TIPTips for Conserving Battery Power Removing and Installing the BatteryBattery uses Lithium ion battery cells which have Operation of the Bridge BatteryMemory STICK/SD Card Slot Modem ConnectionPC Card Slot Installing a Memory Module Removing and Installing MemoryTo install a Dimm module in the Tablet PC Removing a PC CardRemoving a Memory Module Installing a Dimm ModulePage Care and Maintenance Page Caring for Your Tablet PC Care and MaintenanceProtecting the Display Screen Avoiding Overheating Storing the Tablet PCTroubleshooting Cleaning the Display ScreenConfiguring Peripheral Interfaces Restoring the PRE-INSTALLED SoftwareRe-Installing Individual Drivers and Applications Boot Priority ChangeProcedure Automatically Downloading Driver UpdatesCheck for updates now About Fujitsu Driver UpdatePage System Specifications Page Processing Specifications Stylistic ST5100 Series Hardware SpecificationsPower Specifications FCC Notices Regulatory InformationAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix a Page FCC Regulatory Information Wireless LAN Devices Covered by this Document Before Using the Wireless LANCharacteristics of the Wlan Device Wireless LAN Modes Using this Wireless ModuleDeactivation using the wireless switch How to Handle This Wireless ModuleDeactivation using Windows Stopping TransmissionStarting Transmission Atheros Wireless LANConfiguring the Wlan With Windows Vista Connecting the WlanConfiguring the Wlan Using Windows XP Connecting to a Network with Windows VistaField Name Description Configuring Using Atheros Client Utility SoftwareSetting TCP/IP Setting the networkConnection to the Network Setting the Microsoft network-sharing service Setting the sharing functionSetting the file-sharing function Confirming the computer and work group namesConfirming connection Setting the printer-sharing functionConfirming the status of the radio Network Name SsidSecurity ModeSpeed Band FrequencyUnavailable TroubleshootingNetwork ConnectionCommunication Access pointIs disconnected Soon afterWireless LAN Glossary Shared key authentication Open system authenticationSsid Service Set Identifier Wi-FiIP address information Specifications SpecificationsWhat is BLUETOOTH? Using the Bluetooth DeviceWhere to Find Information about Bluetooth WarrantyPage Appendix B Page Installing the OmniPass Application Installing OmnipassIntroducing Fingerprint Sensor Device Getting StartedMaster Password Concept Uninstalling OmniPassUser Enrollment Verifying Information about OmniPassPassword Replacement Using OmnipassOmniPass Authentication Toolbar Basic EnrollmentLogging in to a Remembered Site Remembering a PasswordPassword Management Configuring OmnipassIdentities and Password Management OmniPass User IdentitiesExporting an OmniPass User Profile Omnipass Control CenterImporting an OmniPass User Profile Things to Know Regarding Import/ExportSystem Settings User SettingsCannot add a User with a Blank Password to OmniPass First option, Automatically log on to OmniPass asInstalling the TPM Applications Trusted Platform Module InstallationProcedure Enabling the Security Chip in BiosBattery power Adjusting the display brightness Air flow ventsIndex Setting up Security Panel Shock Sensor Utility Pen tether Peripheral connectorsStylistic ST5000 specifications Microphone jackWireless LAN/Bluetooth on/off switch USB ports Using the penTurning off the system Y l i s t i c S T 5 1 0 0 S e r i e s T a b l e t P C Page Page
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