W i r e l e s s L A N U s e r ’ s G u i d e
TROUBLESHOOTING
This section contains troubleshooting information, including causes and actions, for problems you may find while using this device.
Troubleshooting Table
Problem | Possible Cause |
| Possible Solution | |
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An exclamation mark | A failure to | Restart the computer. | ||
(!) or cross (x) is | recognize the device. |
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attached to [Intersil |
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A failure in installing | Restart the computer. | |||
PRISM Wireless LAN | ||||
PCI Card]. | the driver. |
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Other computers are | The network has not | Check the setting for the protocol, workgroup, and sharing. | ||
not displayed when | been set up correctly. | To check this, you need a different procedure, depending upon the | ||
the [Network |
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| operating system that you use. Refer to the appropriate section of | |||
Computer] icon is |
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| this chapter. | |||
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| It takes time before | Perform the following steps to search for the computer. | ||
| the network is | ■ | Click [Start] | |
| searched and the | |||
| ■ | Enter the computer name that you are connecting to in [Name], | ||
| computer connected | |||
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| and click [Search]. | ||
| is displayed. |
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| ■ | |||
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| A failure in installing | Make sure that the driver is correctly installed. | ||
| the driver. |
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| The TCP/IP protocol | Make sure that the TCP/IP protocol is installed. To check this, you | ||
| is not installed, or, | need a different procedure, depending on the operating system that | ||
| the IP address is not | you use. Refer to the appropriate section of this manual. | ||
| set correctly. |
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| The TCP/IP protocol | If the TCP/IP protocol is installed, do the following to check the IP | ||
| is not installed, or, | address: | ||
| the IP address is not | 1. | Windows 2000: | |
| set correctly. | |||
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| Click [Start] | ||
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| Prompt]. | |
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| Windows XP: | ||
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| Click [Start] | |
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| [Command Prompt]. | |
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| 2. Enter “IPCONFIG” command, and press [Enter]. | ||
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| (If your hard disk is C drive, enter | |
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| C:\>ipconfig) | |
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| Check that the IP address is correctly displayed under the IP Address. | ||
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| Example: | ||
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| IP address: 10.0.1.3 | ||
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| Subnet Mask: 255.255.255.0 | ||
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| Default Gateway: 10.0.1.1 | ||
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| No communication | Shorten the distance between computers or remove visible obstacles | ||
| due to poor radio | between them, and retry the connection. | ||
| signal. |
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