IBM EtherLink XL manual 3Com NIC Diagnostics Program, Accessing the 3C905B-TX Adapter Help System

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B-6APPENDIX B: TECHNICAL SUPPORT

3Com NIC Diagnostics Program

Use the 3Com NIC Diagnostics program for Windows 95 and Windows NT to test the 3C905B-TX adapter and change configuration. To change the adapter’s configuration, see Chapter 4. If you are running NetWare Client 32 with the NetWare ODI driver, use the DOS diagnostic program described in the INSTRUCT.TXT file in the HELP directory on EtherDisk Diskette #1.

The 3Com NIC Diagnostics program is installed with the driver. Driver installation is described in Chapter 3. You must install the driver before you run the program.

Accessing the 3C905B-TX Adapter Help System

You can display the 3C905B-TX adapter Help system, a Windows Help application that includes 3C905B-TX adapter Release Notes, Frequently Asked Questions, and the 3C905B-TX adapter KnowledgeBase. The Help system was installed with the network driver.

To display the 3Com Help system, follow these steps:

1Install the 3C905B-TX adapter, connect it to the network (Chapter 2), and install the driver (Chapter 3).

2Click the Windows Start menu.

3Select Programs.

4Select 3Com NIC Utilities.

5Select 3Com NIC Diagnostics Help.

The Help screen for the 3Com NIC Diagnostics General screen appears.

6Click the links to display information about each of the 3Com NIC Diagnostics screens.

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Contents IBM 10/100 Fast EtherLink XL Adapters by 3Com User Guide Page Contents Specifications Accessing the 3C905B-TX Adapter Help System B-6 Page Figures Tables About this Guide Finding Specific Information in This GuideConventions List conventions that are used throughout this guideIntroduction 13C905B-TX AdapterDynamicAccess Software Industry-Leading PerformanceRemote Wake-Up Installation and Configuration10/100 Mbps Support How Do I Install the 3C905B-TX Adapter? PC and Server RequirementsInstalling the Adapter Secure the adapter with the screw you removed earlier 1Inserting the AdapterConnecting to the Network Proceed to the next section, Connecting to the NetworkConnecting the Remote Wake-Up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Click Yes Confirming InstallationClick OK Click the Device Manager tabWindows Upgrading from Windows 95 to Windows Windows NTWindows NT Version Insert EtherDisk Diskette #2. The driver is updatedSelect 3Com EtherLink XL NIC Click Add Adapter Click Cancel Click ContinueNetWare for Windows 3.1x, Windows for Workgroups, and DOS AutoLink RequirementsRunning the AutoLink Program Run the Install program. Enter ainstallInsert EtherDisk Diskette #1 in drive a NetWare Version Installing the Novell NetWare Server DriverPress Enter to continue the server installation Select 3Com Fast EtherLink XL 10/100 Ethernet NICMultiple Adapters Supported Network Drivers Network Text File Name Network Driver Name Operating SystemChanging Configuration Configuration SettingsSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Displaying Configuration SettingsChanging Configuration Settings Click NIC Details to display the NIC Details screenChanging Configuration Settings Changing Pace Configuration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesSetting Fast IP Using the DOS Configuration ProgramPace Advanced Options Specifications SpecificationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin AssignmentsHelp and Service Information Technical SupportProblem Solving Preparing for the Call Placing the Call to IBMStatus LEDs TroubleshootingAdditional Technical Support Resources LED Accessing the 3C905B-TX Adapter Help System 3Com NIC Diagnostics ProgramSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Help Running the Self-Test Figure B-23Com NIC Diagnostics Program General Screen Running the Echo Test Eeprom Fifo3Com Support Services On both PCs3Com NIC Diagnostics Program B-11 Checking the Remote Wake-up Function Select 3Com NIC Diagnostic Utilities Click Add/RemoveRemoving the 3C905B-TX Adapter Pace and 3NICDIAGS Software Windows 95 and Windows NTVerify the driver version 3Com DOS Diagnostic ProgramRemove the PC cover and check the Remote Wake-Up connection Connect a straight-through cable from the PC to the hub Crossover Cable Troubleshooting TipsCabling Troubleshooting Hubs with Crossover Cable Frequently Asked Questions QuestionAnswerQuestion Answer Answer Frequently Asked Questions B-19 Accessing the 3Com World Wide Web 10/100 auto-negotiation NWay DynamicAccess softwareGlossary DRMONNetwork interface card NIC Full scatter gatherInfinite bursting Pace technologyIndex NumbersVersion World Wide Web WWW Statement of Limited Warranty Extent of Warranty Federal Communications Commission FCC Statement Industry Canada Class B Emission Compliance Statement Unione Europea Directiva EMC Conformidad Electromagnética 3COM END User Software License Agreement