IBM 9117-MMB Verifying the repair in Linux, Verifying the repair from the management console

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Yes: Perform the verification procedures in the Service functions to verify that the problem is corrected. After the verification test is complete, the tape device description will be set to the failed state because a resource change was detected. Perform the following tasks:

-Vary the tape device description off and then on.

-Return the system to the customer and have the customer verify the system date and time. Then go to Verifying the repair from the HMC. This ends the procedure.

No: Continue with the next step.

15.Are you working with an IOP or an IOA?

Yes: Use the display hardware configuration service function to check for any missing or failed hardware:

-On the command line, enter the STRSST (Start System Service Tools command). If you cannot get to SST, select DST. Do not IPL the system or partition to get to DST.

-On the Start Service Tools Sign On display, enter the user ID with the service authority and password.

-Select Start a service tool Hardware service manager Logical hardware resources System bus resources.

-Select the function key for Include nonreporting resources.

-If the IOP and IOA that you just replaced is a failed or non-reporting resource, the problem has not been fixed. Continue to the next failing item in the failing item list. This ends the procedure.

No: Perform the verification procedures in the Service functions topics to verify that the problem is corrected. Resources that usually vary on automatically during an IPL, or that were previously varied on manually, might need to be varied on again after the verification procedures are complete. Return the system to the customer and have the customer verify the system date and time. This ends the procedure.

Verifying the repair in Linux

You can use this procedure to verify that a repair is complete using the Linux operating system.

1.Run stand-alone diagnostics from either a CD or from a Network Installation Management (NIM) server. See Running the stand-alone diagnostics from CD-ROM.

Did you encounter any problems?

No Reboot the operating system and continue with the close of call procedure.

Yes If the original problem still exists, replace the field-replaceable unit (FRU) or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

If a new problem has occurred, go to Beginning problem analysis and repair the new problem.

Verifying the repair from the management console

Perform these procedures to close problem numbers, clear hardware messages, and prepare the server to return to the customer using the management console.

Follow this checklist before performing the procedures:

vYou return the server to the state that the customer normally uses such as IPL type, IPL mode, and the way the system is configured or partitioned.

Attention: Before returning the system to the customer, remove the system from service mode. If the system is left in service mode, it automatically places a call for service every two hours.

vWhile you were performing the problem analysis on the original serviceable event, other serviceable-event numbers might have been opened. Close all serviceable events that were opened as a result of your service activity.

vServer verification has been performed and there are no problems that require additional service actions.

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Contents Power supplies for the 9117-MMB or 9179-MHB Page Power supplies for the 9117-MMB or 9179-MHB Copyright IBM Corporation 2010 Contents Iv Power Systems Power supplies for the 9117-MMB or 9179-MHB Laser compliance World Trade safety informationGerman safety information Laser safety informationVi Power Systems Power supplies for the 9117-MMB or 9179-MHB Safety notices Page L003 Power Systems Power supplies for the 9117-MMB or 9179-MHB March Whats new in Power suppliesRemoving the power supply Related information Before you begin Identifying a failing part Connect the power cable a to the power supply Close the rear rack door Replacing the power supply Power supply LEDs Power supplies FRU fault and identify LED Removing a power supply Fan fault LED and fan identify button Related information Power Systems Power supplies for the 9117-MMB or 9179-MHB Removing a power supply Removing a power supply fan Power supplies Replacing a fan Connecting the power cable to the front of an expansion unit Expansion unit ac power and OCA power LEDs Related information Replacing a fan Replacing a power supply Expansion unit ac power and OCA power LEDs Related information Power Systems Power supplies for the 9117-MMB or 9179-MHB Removing an input power distribution assembly cover Related information Replacing an input power distribution assembly Connecting the power cables at the rear of an expansion unit Replacing an input power distribution assembly Replacing an input power distribution assembly cover Before you begin Common procedures for installable featuresPower Systems Power supplies for the 9117-MMB or 9179-MHB Power supplies Control panel LEDs Identifying a partControl panel Related concepts Select Display Previous Diagnostic Results and press EnterActivating the indicator light for the failing part Deactivating the failing-part indicator lightActivating the failing-part indicator light Related information Identifying a part by using the Virtual I/O Server Starting a system that is not managed by an HMC or an Sdmc Starting the system or logical partitionPower supplies Stopping a system that is not managed by an HMC or an Sdmc Stopping a system or logical partitionStopping a system by using the Hardware Management Console From the Actions menu, select Operations → Power Off Placing the system in the service position Placing the system into the operating position Removing and replacing covers for the 8202-E4B or 8205-E6B Removing the front cover Removing the front cover Removing the front cover Installing the front cover Removing the service access cover Installing the outside service access cover Installing the service access cover Installing the inside service access cover Installing the outside service access cover Removing the power cords for a rack-mounted system Connecting the power cords Tasks area expand Serviceability → Hardware → MES TasksVerifying the installed part Did the Resource Repair Action menu appear? No Go to step No. This ends the procedure Sign on with at least service level authority Verifying an installed part by using stand-alone diagnostics Choose Commit Exit to the command line Click Close Event Activating and deactivating LEDs by using the HMCSelect Manage Serviceable Events Viewing serviceable events by using the HMCSelect Actions → View Comments Deactivating a system attention LED or partition LED Select Actions → System Status and Health → Event Log Activating or deactivating identify LED by using the SdmcPower supplies Select Commit Follow any instructions that are shown Load the operating system Verifying a repairVerifying the repair in AIX Did you encounter any problems?Perform the following steps Did another Resource Repair Action 801015 display? Yes Power supplies Procedure Verifying the repair from the management console Verifying the repair in LinuxView Serviceable Event Details Closing a service callPower supplies Yes Go to step No Continue with the next step Select the No FRU Replaced for this Serviceable Event option Power Systems Power supplies for the 9117-MMB or 9179-MHB Closing a service call using AIX or Linux System hardware is functioning correctly Select the Diagnostics Routines option Power Systems Power supplies for the 9117-MMB or 9179-MHB Power supplies Yes Continue with the next step No Go to step Click Close Event Is the error class recorded in on page 91? Activating and deactivating LEDs Open Operations Open LED Status Click Actions Service and Support Hardware Identify LED Click Save settings Copyright IBM Corp Ethernet connection usage restriction TrademarksElectronic emission notices Class a NoticesVcci Statement Japan Industry Canada Compliance StatementAvis de conformité à la réglementation dIndustrie Canada European Community Compliance StatementIBM Taiwan Contact Information Electromagnetic Interference EMI Statement TaiwanPage Electromagnetic Interference EMI Statement Russia Class B NoticesIndustry Canada Compliance Statement Power Systems Power supplies for the 9117-MMB or 9179-MHB Terms and conditions Power Systems Power supplies for the 9117-MMB or 9179-MHB