Fujitsu MAT3147NC/NP, MAT3300NC/NP Error Analysis Information Collection Sense Data Analysis

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CHAPTER 7 ERROR ANALYSIS

7.1Error Analysis Information Collection

7.2Sense Data Analysis

This chapter explains in detail how sense data collected from a disk drive is used for troubleshooting. Sense data reflects an error in the disk drive, and helps with troubleshooting.

A sense key, additional sense code, and additional sense code qualifier, taken from various sense data are repeated. Also in this chapter, troubleshooting is performed using these three codes. Unless otherwise specified, "sense data" means the above three codes. When sense data is represented as (x-xx-xx), the leftmost x is a sense key, the middle xx is an additional sense code, and the rightmost x is an additional sense code qualifier.

7.1Error Analysis Information Collection

7.1.1Sense data

When IDD posts a CHECK CONDITION status or detects a fatal error in the SCSI bus, the current command or queued command is cleared. In such a case, the IDD generates sense data about the command-issuing INIT. The INIT can read the sense data by issuing a REQUEST SENSE command.

Even if a transfer byte length that is shorter than the sense data length of the tested device is specified, the command terminates normally. In this case, however, the INIT receives part of the sense data, but the remaining part of the sense data is lost.

For details of the REQUEST SENSE command, refer to the SCSI Logical Interface Specifications.

7.1.2Sense key, additional sense code, and additional sense code qualifier

If an error is detected in a disk drive, the error status is indicated in the sense data collected from the disk drive. Figure 7.1 shows the positions of a sense key, additional sense code, and additional sense code qualifier.

C141-E201

7-1

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Contents C141-E201-01EN For Safe Operation Revision Record Related Standards General Description PrefaceConventions for Alert Messages Important Alert Messages Important Alert ItemsTask Alert message Mounting Installation Manual Organization Product Maintenance This page is intentionally left blank Contents Diagnostics and Maintenance IN-1 Appendix B Connector Signal AllocationFigures Page Tables General Description Standard Features Hardware Structure System ConfigurationStandard Features C141-E201 Page Page NC model drives outer view Page System configuration LUN Scsi IDThis page is intentionally left blank Hardware Specifications Scsi Function Specifications SpecificationsHardware Specifications Model name and order number Model names and order numbersMAT3300NC/NP MAT3147NC/NP MAT3073NC/NP Function specifications32/34 Meeprml ScsiPage Iops Environmental specificationsEnvironmental/power requirements MTBF= Error rateReliability Temperature is 60C or less Shows the Scsi functions provided with the IDD This page is intentionally left blank Data Format Cylinder configurationData Space Logical Data Block Addressing Defect Management Data SpaceSA0 Alternate spare area Spare area in cell Track format Sector format Track skew/head skewPage MAT3300NC/NP Format capacityPage Alternate block allocation Defect Management Defect listPage Alternate block allocation by Format Unit command Alternate block allocation by Reassign Blocks command Format Unit Write Write ExtendC141-E201 This page is intentionally left blank Mounting Requirements External dimensions Installation RequirementsNC external dimensions NP external dimensions IDD orientations MountingHoles for MPU Surface temperature check pointHDC Service clearance area Spin-up current waveform +12 VDC 10 Power on/off sequence Delay time of spindle motor starting 13 NC connectors location 14 SCA2 type 16-bit Scsi connector 15 NP connectors and terminals location 2 68 pin connector type 16-bit Scsi model NP model16 68 pin type 16-bit Scsi interface connector LED EsidOpen GND20 16-bit Scsi ID external input IDD 21 Output signal for external LED 22 Scsi cables connection Recommended components for connection Cable connector requirementsLED ID0 ID1 ID2 ID3 External operator panel on NP model drives onlyGND LED C141-E201 Installation Page Connections Scsi bus connections 1 Pin Scsi ID #15 CN2 setting terminal on NP models only Scsi ID settingScsi Motor start mode setting Each mode settingSetting Scsi terminator power supply NP model Setting the bus width of the Scsi interface NP model Write protect setting NP modelSetting of the Scsi interface operation mode NP model SCSI-3 Mode settingsDefault mode settings by Change Definition command Mounting procedures Setting check list NP model onlyMounting Drives Check before mounting Scsi ID CN2Connecting Cables Remark Checking Scsi connection Checking the Scsi connection a Checking the Scsi connection B Formatting Page Setting parameters Arre AwreArre Awre PER Xxxx DiscXffff Read/write This page is intentionally left blank Self-diagnostic functions Diagnostics and MaintenanceDiagnostics Self-diagnostics Page Operation of self-diagnostics Test programs Maintenance Information Precautions Maintenance requirements C141-E201 Maintenance levels Revision label Revision numbersTests Indicating revision numbers Tools and test equipmentTest flowchart Operation test Diagnostic testOperation Check Initial seek operation check Troubleshooting with disk drive replacement in the field System-level field troubleshooting Disk drive troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts Troubleshooting with parts replacement in the factoryError Analysis Information Collection Sense data Error AnalysisError Analysis Information Collection Sense Data Analysis Sksv ILILSB Definition of sense data Sense data 3-0C-03, 4-40-xx, and 4-C4-xx Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorSetting Terminals on NP model only Appendix a Setting TerminalsScsi ID Appendix B Connector Signal Allocation Diffsns GND ATN BSY ACK RST MSG SEL REQ DBP1Pcrca GND Diffsns Termpwr This page is intentionally left blank CN1 IndexBcrc PAD Mode SELECT/MODE SelectECC Programmable multi-segment data buffer This page is intentionally left blank Comment Form This page is intentionally left blankw
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