IBM A22e manual Solving computer problems

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Solving computer problems

To use a Recovery CD to restore your pre-installed software, do the following:

Note: Before starting the recovery, refer to the manual shipped with the Recovery CD.

1.If your computer has a CD-ROM or DVD-ROM drive, connect it.

2.Insert the Recovery CD into the CD-ROM or DVD-ROM drive.

3.Save all your files, and turn off your computer.

4.Change the boot sequence as follows:

a.Turn on your computer; then while the Press F1 for IBM BIOS Setup Utility message is displayed at the lower left of the screen, press the F1 key to start the BIOS Setup Utility.

b.With the cursor key, select Startup; then press Enter.

c.Select Boot by pressing Enter.

d.With the cursor key, select ATAPI CD-ROM Drive .

e.Press F6 repeatedly until the ATAPI CD-ROM Drive item has moved to the top of the device listing.

f.Press F10 and Enter to save this setting and exit this utility.

5.The Product Recovery program menu opens. From the list displayed on the screen, select the operating system you want to recover.

6.Select the recovery options you want, and follow the instructions on the screen.

7.Restart the system by pressing Ctrl+Alt+Del or by turning the computer off and then on again. Your computer restarts with the pre-installed operating system, drivers, and software.

Note: Network drivers are not automatically restored with Windows NT; you will need to reinstall them.

Chapter 2. Solving computer problems 27

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Contents ThinkPad A22e Service and Troubleshooting Guide Page Iii Finding information with Access ThinkPadIv ThinkPad A22e Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad A22e Service and Troubleshooting Guide Contents Viii ThinkPad A22e Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSpecifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError messages TroubleshootingSolving computer problems Configuration Errors without messagesSolving computer problems Keyboard problems Password problemPower switch problem TrackPoint problems Standby or hibernation problems For Windows Click the Device Manager tab Solution For WindowsFor Windows NT Select Intel EtherExpress PRO Adapter, and click StartupClick the Enable hibernation... button Click Power ManagementClick Advanced Computer screen problemsSelect the Enable hibernate support checkbox For Windows NT Click Start → Settings → Control PanelClick Display Type Battery problemsHard disk drive problems Other problems Starting Bios Setup Utility Recover pre-installed software Solving computer problems To use the Recovery Repair diskette To create a Recovery Repair disketteHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGetting help and service Getting help and service Appendix A. Important safety instructions ThinkPad A22e Service and Troubleshooting Guide Modem safety information Laser compliance statement Appendix A. Important safety instructions ThinkPad A22e Service and Troubleshooting Guide Appendix B. Product warranties and notices Warranty PeriodIBM Statement of Limited Warranty Part 1 General Terms IBM Warranty for Machines Warranty Service Limitation of Liability Governing Law Part 2 Country-unique TermsCAMBODIA, LAOS, and Vietnam Hong Kong and Macau Following Terms Apply to ALL Emea Countries Warranty ServiceFollowing Terms Apply to the Country Specified Governing LawEgypt Italy Following item is added to this paragraph References to the Web site addresses Processing date dataFederal Communications Commission FCC Statement Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Avis Industry Canada requirementsAvertissement Appendix B. Product warranties and notices ThinkPad A22e Service and Troubleshooting Guide Trademarks ThinkPad A22e Service and Troubleshooting Guide Index ThinkPad A22e Service and Troubleshooting Guide Page Part Number 27P2212