IBM A22e manual Getting help and service from IBM

Page 41

Chapter 3. Getting help and service from IBM

Getting help and service . .	.	. .	.	.	.	34	Getting help by fax	. . . . .	.	.	.	.	35
Getting help on the Web . .	.	. .	.	.	.	34	Calling IBM . . .	. . . . .	.	.	.	.	35

© Copyright IBM Corp. 2001

33

Image 41

Contents ThinkPad A22e Service and Troubleshooting Guide Page Iii Finding information with Access ThinkPadIv ThinkPad A22e Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad A22e Service and Troubleshooting Guide Contents Viii ThinkPad A22e Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSpecifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError messages TroubleshootingSolving computer problems Configuration Errors without messagesSolving computer problems Keyboard problems Password problemPower switch problem TrackPoint problems Standby or hibernation problems For Windows For Windows NT Solution For WindowsSelect Intel EtherExpress PRO Adapter, and click Startup Click the Device Manager tabClick the Enable hibernation... button Click Power ManagementSelect the Enable hibernate support checkbox Computer screen problemsFor Windows NT Click Start → Settings → Control Panel Click AdvancedClick Display Type Battery problemsHard disk drive problems Other problems Starting Bios Setup Utility Recover pre-installed software Solving computer problems To use the Recovery Repair diskette To create a Recovery Repair disketteHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGetting help and service Getting help and service Appendix A. Important safety instructions ThinkPad A22e Service and Troubleshooting Guide Modem safety information Laser compliance statement Appendix A. Important safety instructions ThinkPad A22e Service and Troubleshooting Guide Appendix B. Product warranties and notices Warranty PeriodIBM Statement of Limited Warranty Part 1 General Terms IBM Warranty for Machines Warranty Service Limitation of Liability Governing Law Part 2 Country-unique TermsCAMBODIA, LAOS, and Vietnam Hong Kong and Macau Following Terms Apply to ALL Emea Countries Warranty ServiceFollowing Terms Apply to the Country Specified Governing LawEgypt Italy Following item is added to this paragraph References to the Web site addresses Processing date dataFederal Communications Commission FCC Statement Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Avis Industry Canada requirementsAvertissement Appendix B. Product warranties and notices ThinkPad A22e Service and Troubleshooting Guide Trademarks ThinkPad A22e Service and Troubleshooting Guide Index ThinkPad A22e Service and Troubleshooting Guide Page Part Number 27P2212