IBM A22e manual Getting help and service

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		Getting help and service

Country or region	Language		Telephone Number

Hong Kong	Cantonese		2825-6900

Ireland	English		01-815 9202

Italy	Italian		02-482 9202

Japan	Japanese		0120-887-870

Luxembourg	French		298-977 5063

Mexico	Spanish		01-800-426-1000
			387-5991

Netherlands	Dutch		020-504 0501

New Zealand	English		0800-446-149

Norway	Norwegian		23 05 32 40

Peru	Spanish		349-0050

Portugal	Portuguese		21-791 51 47

Spain	Spanish		91-662 4916

Sweden	Swedish		08-751 52 27

Switzerland	German/		0848-80 52 52
	French/
	Italian

Taiwan	Mandarin		886-2-2725-9799

United	English		01475-555 055
Kingdom

United States	English		1-800-772-2227

Chapter 3. Getting help and service from IBM 37

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Contents ThinkPad A22e Service and Troubleshooting Guide Page Iii Finding information with Access ThinkPadIv ThinkPad A22e Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad A22e Service and Troubleshooting Guide Contents Viii ThinkPad A22e Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSpecifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError messages TroubleshootingSolving computer problems Configuration Errors without messagesSolving computer problems Password problem Power switch problemKeyboard problems TrackPoint problems Standby or hibernation problems For Windows For Windows NT Solution For WindowsSelect Intel EtherExpress PRO Adapter, and click Startup Click the Device Manager tabClick the Enable hibernation... button Click Power ManagementSelect the Enable hibernate support checkbox Computer screen problemsFor Windows NT Click Start → Settings → Control Panel Click AdvancedClick Display Type Battery problemsHard disk drive problems Other problems Starting Bios Setup Utility Recover pre-installed software Solving computer problems To use the Recovery Repair diskette To create a Recovery Repair disketteHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGetting help and service Getting help and service Appendix A. Important safety instructions ThinkPad A22e Service and Troubleshooting Guide Modem safety information Laser compliance statement Appendix A. Important safety instructions ThinkPad A22e Service and Troubleshooting Guide Warranty Period IBM Statement of Limited Warranty Part 1 General TermsAppendix B. Product warranties and notices IBM Warranty for Machines Warranty Service Limitation of Liability Governing Law Part 2 Country-unique TermsCAMBODIA, LAOS, and Vietnam Hong Kong and Macau Following Terms Apply to ALL Emea Countries Warranty ServiceFollowing Terms Apply to the Country Specified Governing LawEgypt Italy Following item is added to this paragraph References to the Web site addresses Processing date dataFederal Communications Commission FCC Statement Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Avis Industry Canada requirementsAvertissement Appendix B. Product warranties and notices ThinkPad A22e Service and Troubleshooting Guide Trademarks ThinkPad A22e Service and Troubleshooting Guide Index ThinkPad A22e Service and Troubleshooting Guide Page Part Number 27P2212