IBM Troubleshooting i9990305 and Common Errors on ThinkPad Models

Page 29

Symptom /

Error

 

 

 

FRU

/

Action

in

Sequence

 

 

 

 

 

 

 

 

 

 

 

 

 

 

861X

 

 

 

 

 

1. Reseat

 

the

keyboard

 

 

(Pointing

device

error

when

cable

on

the

DC/DC

 

 

the

TrackPoint

is

enabled.)

card

 

 

 

 

 

 

 

 

8611: System bus

 

2.

Keyboard

 

 

 

 

8042 3.

External mouse

 

 

 

error–I/F

between

 

 

 

and

IPDC.

 

 

 

4.

DC/DC card

 

 

 

 

 

 

 

5.

System board

 

 

 

8612: TrackPoint error.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8613: System board

or

 

 

 

 

 

 

 

 

 

 

 

TrackPoint

error.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I9990301

 

 

 

 

1. Check

that

 

the

 

 

 

I9990302

 

 

 

 

 

operating

system

is

 

 

I9990305

 

 

 

 

 

installed

in

the

hard

 

 

I9990301: Hard disk

 

 

disk

drive.

If

not,

 

 

 

 

install

the

operating

 

 

 

error.

 

 

 

 

 

 

 

 

 

 

 

system.

 

 

 

 

 

 

I9990302: Invalid hard

 

 

 

 

 

 

 

2.

Reseat

the

boot

 

 

disk

boot

record.

 

 

 

 

 

device.

 

 

 

 

 

I9990305: No bootable

 

 

 

 

 

 

 

 

3.

Check

the

start-up

 

 

device.

 

 

 

 

 

 

 

 

 

sequence

for

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

correct

boot

device.

 

 

 

 

 

 

4.

Check

that

the

 

 

 

 

 

 

 

operating

system boots

 

 

 

 

 

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I9990303

 

 

 

 

System

board

 

 

 

 

 

 

(Bank–2

flash

ROM

check

 

 

 

 

 

 

 

 

 

 

sum

error.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other

codes

not listed

 

 

Go

to

“Undetermined

 

 

 

above .

 

 

 

 

Problems”

on

 

page

32.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ThinkPad 380Z 27

Image 29
Contents August ThinkPad 380Z 2635 Computer Hardware Maintenance ManualFirst Where such provisions are1998 Not Apply UnitedThinkPad 380Z LCD Only Read This FirstWrite NotProblems How Use ErrorScrew Tightening Information PortTo Do Following is not covered under the warrantyWhen Only the Power-on Password is Set Disabling the Power-On PasswordOn . a When Both Power-on Password and Supervisor Password are Set2635-Jxx Product OverviewVerified Checkout GuideGo To Diskette Drive Checkout Symptoms Go ToAudio Checkout Keyboard or Auxiliary Input Device Checkout Fan CheckoutClick onSystem Board Ctrl +AValue Memory CheckoutDevices System programs CheckoutSystems Pin Voltage V dcFor Communication between the system Battery Battery CheckoutTerminal Voltage V dc / Signal +0 to+13.5 Ground − Lines not used in these steps are usedChecking Operational Charging Wire Status Indicator CheckoutSystem Board and CPU Card Checkout TrackPoint CheckoutDrifting Pointer Self-Test Optional Device CheckoutPort Replicator Checkout CRTset ortoboth Standby Mode Power Management FeaturesSuspend Mode EvenOn timer Hibernation ModeSwitch??? + F12 keysPort Replicator Power Overload Codes Symptom-to-FRU Index Battery 161 Backup 111 Memory 127Easy-Setup Sequence 185 Reset the start-up190 Battery Checkout Configuration602 601604 11XXAction Not InstallCard I9990301Beep Symptoms Infrared-Related Symptoms Function-Related SymptomsIndicator-Related Symptoms LCD-Related Symptoms Keyboard- or TrackPoint-Related SymptomsMore MakePower-Related Symptoms Peripheral-Device-Related SymptomsTimes Other SymptomsSystem board DC/DC card LCD assembly CPU card ThinkPad 380Z Test Running the DiagnosticsTest Checking the Installed Devices ListSlots Test BusDevice ID Diagnostic Error CodesFor example Icon DeviceAudio Code FRU CodesStatus Indicators Related Service ProceduresRunning a Low-Level Format Password CombinationsSymbol Color OnExit Fn Key CombinationsPressCtrl + But Important NoticeReplacing the System Board FRU Service ProceduresNumber Updating the Universally Unique IDentifier UuidRef. No Removal Reference1010 Battery Pack 1030 DriveApply Any Shock Not Pack1020Size With SpacerActual Keyboard Unit Battery Pack1020Then go to 6step When replacing When installingKeyboard and Speakers ThinkPad 380Z When installing Battery Pack1020 Hard Disk Drive1030 Keyboard Unit1040 Diskette Drive Assembly or CD-ROM Drive AssemblyDiskette Drive Diskette Drive and CD-ROM DriveStep Size Quantity Torque Right view LatchTorque shown Step Size CD-ROM DriveStep Size Quantity LCD UnitStep Latches Fan Assembly, CPU Card, Thermal Rubber Neverthe reusetable When installing Upper Shield Case Box Speaker and Microphone Following figure shows the route for 1120 DC/DC Card Microphone Cable Card1090 SlotUnit1080 Hex Stud Screw Battery Pack Latch LCD Front Cover Step Size Quantity Torque LCD Inverter Card LCD Panel Position Flexible cable connector may vary by Type LCD Misc. Parts Step Bush LCD CableRemoved. Use a new one. Make sure the screws are ThinkPad Port Replicator with Advanced EtherJet FeatureYou Upper Cover Assembly Box Assembly When re-installing Locations Front View Bottom View Rear View Parts List Name Base Misc Parts Kit includes Ref. No. FRU Name Hard Disk Drive and CD-ROM/Diskette Drive AssemblyLCD Assembly Right Hinge Included Hinge Kit LCD Cable Assembly Keyboard Nomenclature Miscellaneous Parts Miscellaneous and Option Parts ListHDD PartsNumeric Keypad FRU Name FRU No Accessories FRU NameBlack Keypad FRU Name Black Keyboard FRU NameTools FRU Name Used in These Countries Power Cord Part Number Power CordsFor 2-pin power cords Power Used These For 3-pin slim power cordsMMX TrademarksThinkPad 380Z Part Number 10L9624