IBM 380Z manual Other Symptoms, Times

Page 34

Symptom

/ Error

FRU /

Action

in Sequence

Power

shuts down during

1. Go

to

“Power

operation.

Systems

Checkout”

 

 

on

page 13.

2.Battery pack

3.Remove the battery

pack and let it cool for

2 hours.

4.DC/DC card

5.System board

6.Check the power outlet.

The

system does not

power1. Press the Reset

off.

 

 

switch.

(See

“Reset Switch”

on

2.

DC/DC card

page

7.)

 

3.

System board

Other Symptoms

Symptom

/

Error

 

 

 

 

FRU / Action in Sequence

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Errors

occur

only when

theSee

“Port

Replicator

 

 

 

 

 

 

 

 

port

replicator

is

used.Checkout”

on

page

18.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PC

Card

slot pin

is

 

 

PC

Card

slots

assembly .

 

 

 

 

 

 

damaged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

If

you

cannot

 

find

a

symptom

or

an

error

in

this

list

 

and the problem remains, see “Undetermined

 

 

 

 

 

Problems.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intermittent Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intermittent system hang problems can be caused by a

 

 

variety

of

reasons

that

have nothing to do with a hardware

defect,

such

as:

cosmic

radiation,

electrostatic

discharge,

or software errors. FRU replacement should be

 

 

 

 

 

considered only when a recurring

problem exists.

 

 

 

 

When

analyzing

the

 

intermittent problem,

do

the

following:

 

1.

Run

the advanced diagnostic test for the system

 

 

board

in

loop

modeat least

10

times.

 

 

 

 

 

 

 

 

2.

If

no

error

is

detected,not replacedoany FRUs.

 

 

 

 

 

3.

If

any

error

 

is detected, replace the FRU

shown

by

the

FRU

code. Rerun

the

test

to

verify

that

no

more

errors

exist.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Undetermined Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You

are

here

because

the

diagnostic

tests

did

not

identify

which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate nondefective FRUs).

Verify that all attached devices are supported by the computer.

32

Image 34
Contents ThinkPad 380Z 2635 Computer Hardware Maintenance Manual August1998 Where such provisions areFirst Not Apply UnitedThinkPad 380Z LCD Write Read This FirstOnly NotScrew Tightening Information How Use ErrorProblems PortFollowing is not covered under the warranty To DoDisabling the Power-On Password When Only the Power-on Password is SetWhen Both Power-on Password and Supervisor Password are Set On . aProduct Overview 2635-JxxGo To Checkout GuideVerified Audio Checkout Symptoms Go ToDiskette Drive Checkout Click onSystem Board Fan CheckoutKeyboard or Auxiliary Input Device Checkout Ctrl +ADevices Memory CheckoutValue Systems CheckoutSystem programs Pin Voltage V dcTerminal Voltage V dc / Signal +0 to+13.5 Ground − Battery CheckoutFor Communication between the system Battery Lines not used in these steps are usedChecking Operational Charging System Board and CPU Card Checkout Status Indicator CheckoutWire TrackPoint CheckoutDrifting Pointer Port Replicator Checkout Optional Device CheckoutSelf-Test CRTset ortoboth Suspend Mode Power Management FeaturesStandby Mode EvenSwitch??? Hibernation ModeOn timer + F12 keysPort Replicator Power Overload Symptom-to-FRU Index Codes111 Memory 161 BackupBattery 127190 Battery Checkout Sequence 185 Reset the start-upEasy-Setup Configuration604 601602 11XXCard Not InstallAction I9990301Beep Symptoms Indicator-Related Symptoms Function-Related Symptoms Infrared-Related Symptoms More Keyboard- or TrackPoint-Related SymptomsLCD-Related Symptoms MakePeripheral-Device-Related Symptoms Power-Related SymptomsOther Symptoms TimesSystem board DC/DC card LCD assembly CPU card ThinkPad 380Z Running the Diagnostics TestSlots Test Checking the Installed Devices ListTest BusFor example Diagnostic Error CodesDevice ID Icon DeviceAudio FRU Codes CodeRelated Service Procedures Status IndicatorsSymbol Color Password CombinationsRunning a Low-Level Format PressCtrl + Fn Key CombinationsOnExit Important Notice ButNumber FRU Service ProceduresReplacing the System Board Updating the Universally Unique IDentifier UuidRemoval Reference Ref. No1010 Battery Pack Apply Any Shock Not Drive1030 Pack1020Actual With SpacerSize Battery Pack1020 Keyboard UnitThen go to 6step When installing When replacingKeyboard and Speakers ThinkPad 380Z When installing Diskette Drive Assembly or CD-ROM Drive Assembly Battery Pack1020 Hard Disk Drive1030 Keyboard Unit1040Diskette Drive and CD-ROM Drive Diskette DriveRight view Latch Step Size Quantity TorqueTorque shown CD-ROM Drive Step SizeLCD Unit Step Size QuantityStep Latches Fan Assembly, CPU Card, Thermal Rubber Neverthe reusetable When installing Upper Shield Case Box Speaker and Microphone Following figure shows the route for 1120 DC/DC Card Microphone Cable Unit1080 SlotCard1090 Hex Stud Screw Battery Pack Latch LCD Front Cover Step Size Quantity Torque LCD Inverter Card LCD Panel Position Flexible cable connector may vary by Type LCD Misc. Parts Step LCD Cable BushYou ThinkPad Port Replicator with Advanced EtherJet FeatureRemoved. Use a new one. Make sure the screws are Upper Cover Assembly Box Assembly When re-installing Locations Front View Bottom View Rear View Parts List Name Base Misc Parts Kit includes Hard Disk Drive and CD-ROM/Diskette Drive Assembly Ref. No. FRU NameLCD Assembly Right Hinge Included Hinge Kit LCD Cable Assembly Keyboard Nomenclature Miscellaneous and Option Parts List Miscellaneous PartsParts HDDBlack Keypad FRU Name Accessories FRU NameNumeric Keypad FRU Name FRU No Black Keyboard FRU NameTools FRU Name For 2-pin power cords Power CordsUsed in These Countries Power Cord Part Number For 3-pin slim power cords Power Used TheseTrademarks MMXThinkPad 380Z Part Number 10L9624