IBM 73P3309 manual 2IBM Multi-Burner Plus User’s Guide

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8.Select CD-ROMfrom the list that is displayed in the Device Manager window. Verify that a CD-ROM device is present in the list and that no conflicts exist. The device status indicates whether the device is working properly.

9.Click OK.

10.Close all windows and restart the computer.

If the device icon is still not present, check cable connections and device-jumper settings, and resolve any conflicts that might exist.

vThe drive is not recognized by the operating system, or the drive performs erratically.

Some computers have Compatible and High Performance modes for mass storage devices. Normally, the drive functions better under the High Performance mode. However, if your drive is not functioning properly in that mode, you might need to use the Compatible mode.

Use the following procedure to check the configuration-setup information for your computer.

1.Access your configuration utility program.

2.Select Devices.

3.Scroll down to the Mass Storage Devices section.

Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes.

vThe computer does not recognize the drive after the device drivers are loaded.

Check for incompatibilities among the Multi-Burner Plus device driver and other device drivers or other hardware in your computer. Create a system diskette with minimum CONFIG.SYS and AUTOEXEC.BAT system files.

1.Before creating special CONFIG.SYS and AUTOEXEC.BAT files, make a backup copy of these files in a convenient directory. From a DOS prompt, do the following:

a.Type copy CONFIG.SYS CONFIG.IBM and press Enter.

b.Type copy AUTOEXEC.BAT AUTOEXEC.IBM and press Enter.

2.Insert a blank, formatted diskette into the diskette drive.

3.Copy the CONFIG.SYS and AUTOEXEC.BAT files onto the diskette.

4.Turn off the computer and ensure that the system diskette (the diskette that you created) is in the diskette drive.

5.Restart the computer (the computer starts from the system diskette).

6.Observe the startup messages and ensure that the device driver IBMIDECD.SYS loads. When MSCDEX loads, observe the drive letter that the computer assigns to the Multi-Burner Plus.

7.Load a data CD into the loading tray; then wait until the Busy indicator is not lit.

8.Attempt to read the disc by typing dir x:, where x is the Multi-Burner Plus drive letter assigned after the MSCDEX message.

– If the computer is able to read the disc, a conflict probably exists among the device drivers that are loaded by the CONFIG.SYS or AUTOXEC.BAT file. You need to resolve this device conflict. Refer to the documentation that comes with your computer for more information on resolving device conflicts.

– If you are unable to access the disc, you might have a hardware problem. If you are unable to read the disc or a drive letter is not assigned by MSCDEX, go to the next step.

9.Turn off the computer, unplug the cables from the electrical outlets for your computer and all attached devices, and remove the computer cover.

10.Disconnect the IDE and power cables for all IDE devices except the Multi-Burner Plus.

11.Configure the Multi-Burner Plus as a master and connect it to the last IDE connector on the primary IDE port.

12.Reinstall the computer cover. Reconnect the keyboard; plug the power cords into electrical outlets.

13.Insert the system diskette in the diskette drive and a data disc in the Multi-Burner Plus.

14.Restart the computer.

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Contents IBM Multi- Burner Plus User’s Guide Page IBM Multi- Burner Plus User’s Guide Page Contents Appendix D. Service and Support Safety Read first Vi IBM Multi-Burner Plus User’s Guide Power cords and power adapters General safety guidelinesService Extension cords and related devicesBatteries Heat and product ventilationCD and DVD drive safety IBM Multi-Burner Plus User’s Guide Registering your product ″Installation″About this book ″Introduction″Xii IBM Multi-Burner Plus User’s Guide Product description IBM Drive Letter Access DLAIntroduction Software descriptionHandling precautions Installation requirementsBefore you begin Drive controls and connectors 4IBM Multi-Burner Plus User’s Guide Setting the configuration jumpers InstallationInstalling the drive Opening the computerMounting the drive in the bay Attaching the cables to the driveSetting up the system for CD playback Completing the hardware installationInstalling the software Using the driveUsing single and double-sided DVD-RAM media Removing the disc from the cartridgeUsing CD-R and CD-RW discs Returning the disc to the cartridgeUsing the drive with CDs and DVDs Securing a disc in a vertically mounted driveUsing the DVD Player Using the DVD Player softwareBefore using the software Manually ejecting a discClick Intervideo WinDVD Using drive letter access DLAUsing the RecordNow software Click the General Properties tabRecordNow projects Making a bootable CD or DVDUsing Intervideo WinDVD Creator Plus About CD and DVD imagesHandling and caring for a disc Maintaining the driveCaring for the drive Installation 12IBM Multi-Burner Plus User’s Guide Power requirements Appendix A. Product specificationsPhysical specifications Environmental requirementsWrite speeds Media Write speedsAppendix B. Problem solving Select Control Panel2IBM Multi-Burner Plus User’s Guide Disc cannot be read. Take the following actions You receive an error messageThere is no sound from the disc 4IBM Multi-Burner Plus User’s Guide Enabling DMA for Windows Me Click Settings Click Control PanelClick the Advanced Settings tab Enabling DMA for Windows 2000 ProfessionalEnabling DMA for Windows XP Click Control Panel Click Switch to classic viewEnabling digital audio extraction Page 4IBM Multi-Burner Plus User’s Guide Online technical support Appendix D. Service and SupportTelephone technical support 2IBM Multi-Burner Plus User’s Guide What this Warranty Does not Cover What this Warranty CoversPart 1 General Terms Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional ResponsibilitiesLimitation of Liability Governing LawJurisdiction Part 2 Country-unique TermsPeru CAMBODIA, LAOS, and Vietnam Malaysia Following Terms Apply to ALL Emea Countries Governing Law Following Terms Apply to ALL EU Countries 10IBM Multi-Burner Plus User’s Guide Egypt Ireland Items for Which IBM is Not LiableWarranty Period Part 3 Warranty InformationMulti-Burner Plus On-site Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number 16IBM Multi-Burner Plus User’s Guide Appendix F. Notices TrademarksIndustry Canada Class B emission compliance statement Electronic emissions noticesFederal Communications Commission FCC statement Avis de conformite a la reglementation d’Industrie CanadaUnion Européenne Directive Conformité électromagnétique European Union emission directiveUnione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMC Page Part Number 73P3309