IBM 73P3309 manual Appendix D. Service and Support

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Appendix A. Product specifications . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B. Problem solving	. . .	. .	. . .	.	B-1
Appendix C. Customizing the device driver configuration settings	. . .	. .	. . .	.	C-1

Enabling DMA for Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Enabling DMA for Windows 2000 Professional . . . . . . . . . . . . . . . . . . . . . . . C-1 Enabling DMA for Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Enabling digital audio extraction . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Appendix D. Service and Support	. .		. . . . D-1
Online technical support	.	.	. . .	. D-1
Telephone technical support	.	.	. . .	. D-1
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002	. .		. . . . E-1
Part 2 - Country-unique Terms	.	.	. . .	.	E-4
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-13
Appendix F. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Trademarks	.	.	. . .	.	F-1
Electronic emissions notices	.	.	. . .	.	F-2
Federal Communications Commission (FCC) statement	.	.	. . .	.	F-2

ivIBM Multi-Burner Plus User’s Guide

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Contents IBM Multi- Burner Plus User’s Guide Page IBM Multi- Burner Plus User’s Guide Page Contents Appendix D. Service and Support Safety Read first Vi IBM Multi-Burner Plus User’s Guide Power cords and power adapters General safety guidelinesService Extension cords and related devicesBatteries Heat and product ventilationCD and DVD drive safety IBM Multi-Burner Plus User’s Guide Registering your product ″Installation″About this book ″Introduction″Xii IBM Multi-Burner Plus User’s Guide Product description IBM Drive Letter Access DLAIntroduction Software descriptionInstallation requirements Handling precautionsBefore you begin Drive controls and connectors 4IBM Multi-Burner Plus User’s Guide Setting the configuration jumpers InstallationInstalling the drive Opening the computerMounting the drive in the bay Attaching the cables to the driveSetting up the system for CD playback Completing the hardware installationInstalling the software Using the driveUsing single and double-sided DVD-RAM media Removing the disc from the cartridgeUsing CD-R and CD-RW discs Returning the disc to the cartridgeUsing the drive with CDs and DVDs Securing a disc in a vertically mounted driveUsing the DVD Player Using the DVD Player softwareBefore using the software Manually ejecting a discClick Intervideo WinDVD Using drive letter access DLAUsing the RecordNow software Click the General Properties tabRecordNow projects Making a bootable CD or DVDUsing Intervideo WinDVD Creator Plus About CD and DVD imagesMaintaining the drive Handling and caring for a discCaring for the drive Installation 12IBM Multi-Burner Plus User’s Guide Power requirements Appendix A. Product specificationsPhysical specifications Environmental requirementsWrite speeds Media Write speedsAppendix B. Problem solving Select Control Panel2IBM Multi-Burner Plus User’s Guide You receive an error message Disc cannot be read. Take the following actionsThere is no sound from the disc 4IBM Multi-Burner Plus User’s Guide Enabling DMA for Windows Me Click Settings Click Control PanelClick the Advanced Settings tab Enabling DMA for Windows 2000 ProfessionalClick Control Panel Click Switch to classic view Enabling DMA for Windows XPEnabling digital audio extraction Page 4IBM Multi-Burner Plus User’s Guide Appendix D. Service and Support Online technical supportTelephone technical support 2IBM Multi-Burner Plus User’s Guide What this Warranty Covers What this Warranty Does not CoverPart 1 General Terms Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms JurisdictionPeru CAMBODIA, LAOS, and Vietnam Malaysia Following Terms Apply to ALL Emea Countries Governing Law Following Terms Apply to ALL EU Countries 10IBM Multi-Burner Plus User’s Guide Egypt Ireland Items for Which IBM is Not LiablePart 3 Warranty Information Warranty PeriodMulti-Burner Plus On-site Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number 16IBM Multi-Burner Plus User’s Guide Appendix F. Notices TrademarksIndustry Canada Class B emission compliance statement Electronic emissions noticesFederal Communications Commission FCC statement Avis de conformite a la reglementation d’Industrie CanadaEuropean Union emission directive Union Européenne Directive Conformité électromagnétiqueUnione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMC Page Part Number 73P3309