Troubleshooting
Troubleshooting
Table 1 describes the basic troubleshooting information.
Table 1 | Troubleshooting |
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Problem |
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The supervisor engine fails online diagnostics. | Remove the supervisor engine from the chassis | ||
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| and make sure that all securing screws and cap | |
The supervisor engine experiences a | |||
nuts are tight. See Figure 6 for screw locations. | |||
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The supervisor engine does not boot up (no power | Remove the supervisor engine from the chassis | ||
to supervisor engine, no console prompt, no | and reseat the SP and RP memory modules. | ||
STATUS LED). |
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If these solutions do not resolve the issue, see the “Obtaining Technical Assistance” section on page 14 for information on obtaining technical assistance.
Related Documentation
For additional information on Catalyst 6500 series switches and
•Regulatory Compliance and Safety Information for the Catalyst 6500 Series Switches
•Catalyst 6500 Series Switch Installation Guide
•Catalyst 6500 Series Switch Module Installation Guide
•Catalyst 6500 Series Switch Software Configuration Guide
•Catalyst 6500 Series Switch Command Reference
•Catalyst 6500 Series Switch Cisco IOS Software Configuration Guide
•Catalyst 6500 Series Switch Cisco IOS Command Reference
•Catalyst 6500 Series System Message Guide
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Catalyst 6500 Series PFC3B and PFC3BXL Installation Note
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