Cisco Systems ME 4924-10GE manual LED Readings, LED and Color Meaning

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Chapter 4 Troubleshooting

Troubleshooting the Hardware Components

LED Readings

LEDs indicate all system states in the startup sequence. By checking the LEDs, you can determine when and where the system failed in the startup sequence. To check the LEDs, follow these steps:

Step 1 Compare the LED states to Table 4-2:

Table 4-2 Power Supply LED Meanings

LED and Color

Meaning

 

 

INPUT OK (AC)

This LED should turn green immediately when power is

 

applied to the supply and the power switch is set to ON.

Green

AC input voltage is greater than 82 +/-3V.

Red

In a dual power supply configuration (alternate unit

 

powered) the AC input is less than 73 +/-3V, or the power

 

supply is turned off.

Off

AC input voltage is less than 73 +/-3V, or the power supply

is turned off.

 

 

 

INPUT OK (DC)

This LED should turn green immediately when power is

 

applied to the supply.

Green

DC input voltage is greater than -38.25 +/-2.25V.

Red

In a dual power supply configuration (alternate unit

 

powered) the DC input is less than 33 +/-3V, or the power

 

supply is turned off.

Off

In a single supply configuration, the LED shall be off to

 

signal that DC input is less than 33 +/-3V, or the power

 

supply is turned off.

 

 

OUTPUT OK

 

Green

DC output voltages are within the normal operating range.

Red

Output voltage between the minimum and maximum limits

 

will not create an output fail alarm. Output voltages below

 

the minimum or above the maximum will create an output

 

fail alarm and cause the LED to illuminate red.

 

 

Step 2 Verify that the LEDs on the front panel are lit:

The STATUS LED flashes amber during diagnostic boot tests. It is green when the switch is operational (online). If the system software is unable to start up, this LED stays orange.

The port LEDs (1-48) are green when the module is operational (online). If no signal is detected, the LINK LED is off. The port LED remains amber if the port is disabled. The port LED flashes amber if the port tested faulty at startup.

Step 3 If a STATUS LED is red, contact a customer service representative for instructions.

Step 4 If the boot information and system banner are not displayed, verify that the terminal is set correctly and that it is connected properly to the console port.

Cisco ME 4924-10GE Ethernet Switch Hardware Installation Guide

 

OL-10071-01

4-5

 

 

 

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Contents Text Part Number OL-10071-01 Corporate HeadquartersPage Iii N T E N T SPower Management for the Cisco ME 4924-10GE Switch Understanding Post Results OL-10071-01 Audience PrefacePurpose OrganizationConventions Statement 1071-Warning DefinitionViii Säilytä Nämä Ohjeet Guarde Estas Instruções GEM Disse Anvisninger Xii Xiii Obtaining Documentation Related PublicationsCisco.com XivDocumentation Feedback Cisco Product Security OverviewProduct Documentation DVD Ordering Documentation Reporting Security Problems in Cisco Products Product Alerts and Field NoticesXvi Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteXvii Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information XviiiXix OL-10071-01 Features Hardware FeaturesProduct Overview Software Features Front Panel Description Console PortOptical Support Management Port SFP Module PortsLEDs FAN LED Status LED Color or State Description LEDRear Panel Description Power SuppliesPower Management for the Cisco ME 4924-10GE Switch Environmental Monitoring of the Power SuppliesPower Management Modes Management OptionsNetwork Configurations OL-10071-01 Preparing for Installation Switch InstallationStatement Installation Guidelines Verifying Package Contents Connecting a PC or Terminal to the Console Port Verifying Switch OperationConnecting to the Console Port Powering On the Switch and Running PostRack-Mounting the Switch Powering Off the Switch and Disconnecting the Console PortAttaching Brackets to the Switch Installing and Removing SFP Modules Mounting the Switch in a RackAttaching the Cable Guide 4shows an SFP module that has a bale-clasp latch Installing SFP Modules into SFP Module PortsRemoving SFP Modules from SFP Module Ports Installing an SFP Module into an SFP Module PortConnecting to a Fiber-Optic SFP Module Connecting to an SFP ModuleConnecting to a Fiber-Optic SFP Module Port X2 Module Handling Guidelines and Installation Connecting to 1000BASE-T SFP Modules10-Gigabit Ethernet X2 Module Specification Description10 Installing the 10-Gigabit Ethernet X2 Module Installing the 10-Gigabit Ethernet X2 ModuleOL-10071-01 Removing the 10-Gigabit Ethernet X2 Module Module Maintenance GuidelinesCleaning the Fiber-Optic Connectors Where to Go Next Grounding Requirements Connecting the Power SupplyConnecting AC Power to the Cisco ME 4924-10GE Switch Connecting DC Power to the Cisco ME 4924-10GE Switch DC Power Supply Understanding Post Results TroubleshootingSymptom Possible Cause Resolution Diagnosing ProblemsGbic-invalid global Troubleshooting the Hardware ComponentsProblem Solving to the System Component Level Identifying Startup ProblemsGetting Started LED and Color Meaning LED ReadingsTroubleshooting the Power Supply Contacting Customer ServiceAC Power Technical SpecificationsSafety DC PowerConnector and Cable Specifications Connector SpecificationsConnecting to 1000BASE-T Devices Figure B-2 Identifying a Crossover CableSwitch Console RJ-45-to-DB-9 Port DTE Cable and Adapter SpecificationsSwitch Console RJ-45-to-DB-25 Port DTE Adapter PinoutsConsole Port Pin Signal Direction DescriptionConnecting to the Switch Initial Configuration for the SwitchStarting the Terminal-Emulation Software Figure C-1 Connecting a Switch to a PCConnecting to a Power Source Entering the Initial Configuration Information IP SettingsPerforming the Initial Configuration Configure an enable password, and press Return Save the running configuration IN-1 NumericsIN-2 IN-3 PostIN-4 Startup
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