Cisco Systems ME 4924-10GE manual Obtaining Technical Assistance, Xvii

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Preface

Obtaining Technical Assistance

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The

Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z)tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation radio button.

To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.

Cisco ME 4924-10GE Ethernet Switch Hardware Installation Guide

 

OL-10071-01

xvii

 

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Contents Text Part Number OL-10071-01 Corporate HeadquartersPage Iii N T E N T SPower Management for the Cisco ME 4924-10GE Switch Understanding Post Results OL-10071-01 Audience PrefacePurpose OrganizationViii ConventionsStatement 1071-Warning Definition Säilytä Nämä Ohjeet Guarde Estas Instruções GEM Disse Anvisninger Xii Xiii Obtaining Documentation Related PublicationsCisco.com XivProduct Documentation DVD Ordering Documentation Documentation FeedbackCisco Product Security Overview Xvi Reporting Security Problems in Cisco ProductsProduct Alerts and Field Notices Xvii Obtaining Technical AssistanceCisco Technical Support & Documentation Website Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information XviiiXix OL-10071-01 Product Overview FeaturesHardware Features Software Features Optical Support Front Panel DescriptionConsole Port LEDs Management PortSFP Module Ports FAN LED Status LED Color or State Description LEDRear Panel Description Power SuppliesPower Management for the Cisco ME 4924-10GE Switch Environmental Monitoring of the Power SuppliesPower Management Modes Management OptionsNetwork Configurations OL-10071-01 Preparing for Installation Switch InstallationStatement Installation Guidelines Verifying Package Contents Connecting a PC or Terminal to the Console Port Verifying Switch OperationConnecting to the Console Port Powering On the Switch and Running PostAttaching Brackets to the Switch Rack-Mounting the SwitchPowering Off the Switch and Disconnecting the Console Port Attaching the Cable Guide Installing and Removing SFP ModulesMounting the Switch in a Rack 4shows an SFP module that has a bale-clasp latch Installing SFP Modules into SFP Module PortsRemoving SFP Modules from SFP Module Ports Installing an SFP Module into an SFP Module PortConnecting to a Fiber-Optic SFP Module Connecting to an SFP ModuleConnecting to a Fiber-Optic SFP Module Port X2 Module Handling Guidelines and Installation Connecting to 1000BASE-T SFP Modules10-Gigabit Ethernet X2 Module Specification Description10 Installing the 10-Gigabit Ethernet X2 Module Installing the 10-Gigabit Ethernet X2 ModuleOL-10071-01 Removing the 10-Gigabit Ethernet X2 Module Module Maintenance GuidelinesCleaning the Fiber-Optic Connectors Where to Go Next Grounding Requirements Connecting the Power SupplyConnecting AC Power to the Cisco ME 4924-10GE Switch Connecting DC Power to the Cisco ME 4924-10GE Switch DC Power Supply Understanding Post Results TroubleshootingSymptom Possible Cause Resolution Diagnosing ProblemsGbic-invalid global Troubleshooting the Hardware ComponentsGetting Started Problem Solving to the System Component LevelIdentifying Startup Problems LED and Color Meaning LED ReadingsTroubleshooting the Power Supply Contacting Customer ServiceAC Power Technical SpecificationsSafety DC PowerConnecting to 1000BASE-T Devices Connector and Cable SpecificationsConnector Specifications Figure B-2 Identifying a Crossover CableSwitch Console RJ-45-to-DB-9 Port DTE Cable and Adapter SpecificationsSwitch Console RJ-45-to-DB-25 Port DTE Adapter PinoutsConsole Port Pin Signal Direction DescriptionConnecting to the Switch Initial Configuration for the SwitchStarting the Terminal-Emulation Software Figure C-1 Connecting a Switch to a PCConnecting to a Power Source Performing the Initial Configuration Entering the Initial Configuration InformationIP Settings Configure an enable password, and press Return Save the running configuration IN-1 NumericsIN-2 IN-3 PostIN-4 Startup
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