Cisco Systems 4500 manual Using LEDs to Identify Startup Problems

Page 148

Chapter 5 Troubleshooting

Using LEDs to Identify Startup Problems

Using LEDs to Identify Startup Problems

All system states in the startup sequence are indicated using LEDs. By checking the LEDs, you can determine when and where the system failed in the startup sequence. If you have problems after the switch is on, refer to the configuration procedures in the software configuration guide for your switch.

After you connect the power cords to your Catalyst 4500 series switch, follow these steps to determine whether your system is operating properly:

Step 1 Check the power supply LEDs:

The LED labeled GOOD should turn green when power is applied to the supply. The LED should remain on during normal system operation.

If the LED labeled GOOD does not light, or if the LED labeled FAIL lights, see the “Troubleshooting the Power Supply” section on page 5-6.

Note If a power supply is installed and not connected to a power source, power supply LEDs will indicate a failure.

Step 2 Listen for the system fan assembly. If you do not immediately hear it begin to operate, see the “Troubleshooting the Fan Assembly” section on page 5-8.

Step 3 Check that the LEDs on the supervisor engine light as follows:

The LED labeled STATUS flashes orange once and stays orange during diagnostic boot tests.

It turns green when the module is operational (online).

If the system software is unable to start up, this LED stays orange.

If the LED labeled STATUS on the supervisor engine front panel is red or orange, connect a console to the management port and use the show environment command to check for possible problems. For more information, see the “Troubleshooting Supervisor Engines” section on page 5-13.

The Ethernet management port LED turns green when the module is operational (online) and a link is established with another network device. If no signal is detected, the LED labeled LINK turns off.

 

Catalyst 4500 Series Switches Installation Guide

5-4

78-14409-08

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Contents Catalyst 4500 Series Switches Installation Guide Page Catalyst 4500 Series Switches Installation Guide Page N T E N T S Load-Sharing Feature Removing and Replacing the Chassis Fan Assembly Serial Numbers Specifications Organization AudienceChapter Title Description Troubleshooting Related DocumentationConventions Convention DescriptionArguments for which you supply values are in italic Waarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä TurvallisuusohjeitaWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaTA Vare PÅ Disse Instruksjonene Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarObtaining Documentation and Submitting a Service Request 78-14409-08 Switch Features Product OverviewCatalyst 4503 Switch Features Catalyst 4503 Switch Front ViewFeature Description Feature Description Feature Description Catalyst 4506 Switch Features Catalyst 4506 Switch Front ViewMore details on these modules Feature Feature Description Catalyst 4507R Switch Features Switching modules slots 3 throughFeature Description Feature Description Feature Description Feature Description Catalyst 4510R Switch Features 9493610GE, any supported module may be used in slot Feature Description 78-14409-08 Feature Description Supervisor Engines VlansRmon Supervisor Engine II WS-X4013 Supervisor Engine II-Plus WS-X4013+ Supervisor Engine II-Plus 10GE WS-X4013+10GE 10 Supervisor Engine IV WS-X4515 12 Supervisor Engine V-10GE WS-X4516-10GE Gigabit Ethernet Uplink Ports LEDsColor/State Description SFP Ports Reset Button Ethernet Management PortConsole Port CompactFlash PortFan Assembly 13 Catalyst 4503 Airflow 15 Catalyst 4507R Airflow 16 Catalyst 4510R Airflow Power Supplies Captive screws Power switch AC receptacle18 4200 W Dual Input AC Power Supply 20 1400 W DC Triple-Input Power Supply Power Supply LEDs Input OKLoad-Sharing Feature Power Supply FanEnvironmental Monitoring Feature DC Triple-input Power Supply Operational Modes Approximate Input Input ApproximateNumber Input Current PSU1 PSU2 12V Minimum Input Load Single Operation12V Minimum Input Load Dual Redundant Operation Power Flow System ArchitecturePower over Ethernet PoE Over-subscription Deploying PoE on the Cisco Catalyst 4500 Series Cisco Catalyst 4500 Series Service Provider DC Power Supply Management Flow Switching Traffic Flow Over-subscription Supervisor Redundancy Catalyst 4500 Series Switches Installation Guide Preparing for Installation Electrostatic Discharge Preventing Electrostatic Discharge Damage Site Power Requirements and Heat Dissipation Power Connection Guidelines for AC-Powered Systems Coupler Plug TypeLocale Part Number Length Plug Rating Plug Type CAB-CEE77-C19-EU=CAB-AC-2800W-TWLK= Appliance Coupler Power Supply PWR-C45-2800ACV= Appliance Coupler Power Supply PWR-C45-4200ACV= CAB-CEE77-C19-EU CAB-C19-CBN Power Connection Guidelines for DC-Powered Systems Calculating DC Input Current Ventilation Output Power Calculating System Heat DissipationSite-Planning Checklist Task No Planning Activity Verified by TimeTask No Planning Activity Verified by Time Date Installing the Switch in a Rack Installing the Switch in a Rack Checking the Shipping Container Contents Rack-Mounting the Switch Required Installation ToolsRack-Mounting Catalyst 4500 Series Switches Quantity Part Description L Brackets on the Front Edge of the Catalyst 4503 Switch L Brackets on the Front Edge of the Catalyst 4506 Switch L Brackets on the Front Edge of the Catalyst 4507R Switch L Brackets on the Front Edge of the Catalyst 4510R Switch Attaching the Cable Guide to the Catalyst 4503 Switch Attaching the Cable Guide to the Catalyst 4506 Switch Attaching the Cable Guide to the Catalyst 4507R Switch Attaching the Cable Guide to the Catalyst 4510R Switch Installing a Catalyst 4503 Switch in the Rack 10 Installing a Catalyst 4506 Switch in the Rack 11 Installing a Catalyst 4507R Switch in the Rack 12 Installing a Catalyst 4510R Switch in the Rack System Ground Connection Guidelines Grounding Holes14 Catalyst 4506 Grounding Holes 15 Catalyst 4507R Grounding Holes 16 Catalyst 4510R Grounding Holes Parts and Required Tools Connecting System Ground and Power 17 Connecting System Ground on the Switch 78-14409-08 Removing and Replacing FRUs Removing and Replacing the Power Supply AC-Input Power Supply DC-Input Power Supply Removing an AC-Input Power Supply Required ToolsLoosening the Side-Clamp Screw Handling an AC-Input Power Supply Installing an AC-Input Power Supply Plugging the Power Cord into the Power Supply 78-14409-08 Removing a DC-Input Power Supply Required Tools11 DC-Input Power Supply 13 Connecting the DC-Input Wires 15 Loosening the Captive Screws 16 Handling a DC-Input Power Supply Installing a DC-Input Power Supply Installation Procedure78-14409-08 Removing and Replacing the Chassis Fan Assembly 17 Catalyst 4503 System Fan Assembly 18 Catalyst 4506 System Fan Assembly 19 Catalyst 4507R System Fan Assembly 20 Catalyst 4510R System Fan Assembly Removing the Fan Assembly Installing the Fan AssemblyVerifying the Installation 78-14409-08 21 Catalyst 4507R Backplane 22 Finding the Seating Levers 24 Removing the Module Make sure the module is fully seated. See Figure Verify the New Modules Troubleshooting System Boot Verification Problem Solving to the System Component Level Using LEDs to Identify Startup Problems Troubleshooting Using LEDs to Identify Startup Problems Troubleshooting the Power Supply Troubleshooting Power Problems using Cisco IOS Troubleshooting the Fan Assembly Troubleshooting Backplane Modules Troubleshooting Switching Modules Gigabit Ethernet Port and Status LEDsDiagnostic tests performed by the switch Troubleshooting Switching Modules Using Cisco IOS Troubleshooting Supervisor Engines Troubleshooting Supervisor Engines Using Cisco IOS Troubleshooting Troubleshooting Supervisor Engines Contacting the Cisco Technical Assistance Center Serial Numbers SN AaannnnxxxxCatalyst 4506 Serial Number Location Catalyst 4507R Serial Number Location Catalyst 4510R Serial Number Location Specifications Catalyst 4503 Switch Specifications SpecificationCatalyst 4506 Switch Specifications Specification Catalyst 4507R Switch Specifications Right to left Front to backTable A-3 Catalyst 4507R Switch Specifications Catalyst 4510R Switch Specifications Table A-4 Catalyst 4510R Switch Specifications Catalyst 4500 Series Power Supplies Table A-5 AC-Input Power Supply Specifications Table A-6 AC-Input Power Supply Specifications Table A-8 1400 W DC-Input Power Supply Specifications Calculating DC Input Current section on Only Table A-9 DC Triple-Input Power Supply Specifications Two modules minimum required @ -40.5 VDC input PS1/PS2 Table A-12 AC-Input Power Supply Specifications Table A-13 AC-Input Power Supply Specifications 12V 50V Total @ 12 @3.3 @ -50 Maximum WRepacking a Switch Figure B-1 Catalyst 4500 Series Switch Packing Material NumericsA IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 IN-8
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