Calling tasks
Disconnect call
If you want to...
Answer with a headset
Answer with the speakerphone
Then...
Press if it is not lit. Or, if is lit, tap Answer.
Note The phone selects the ringing line automatically. For the option to select the primary line each time, contact your system administrator.
If you are using a wireless headset, refer to the wireless headset documentation.
Press , or tap Answer.
Note The phone selects the ringing line automatically. For the option to select the primary line each time, contact your system administrator.
Switch from an active call to answer a | Tap Answer. |
new call |
|
Answer by using call waiting | Tap Answer. |
Send a call to a voice message system | Tap Divert. |
Autoconnect calls | Use AutoAnswer. |
Retrieve a parked call on another phone | Use Call Park, Directed Call Park, or Assisted Directed Call Park. |
Use your phone to answer a call that is | Use Call Pickup. |
ringing elsewhere |
|
Answer a call on your mobile phone or | Set up Mobile Connect and answer your phone. |
other remote destination | If you answer a call on your mobile phone, and you have |
| |
| configured up to four IP Phones as shared lines, the additional |
| phones stop flashing when you answer the call. |
Tips
•If parties on a call hear a beep, the call may be monitored or recorded. Contact your system administrator for more information.
•If you work in a contact center or similar environment, you can create, update, and delete your own prerecorded greeting that plays automatically if Agent Greeting is configured on your phone. For more information, contact your system administrator.
•A Call Chaperone user cannot answer an incoming call while calls are chaperoned.
Disconnect call
To end a call, simply hang up. The following table provides more details.
| Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1) |
20 |
|