Cisco Systems SB 107 quick start Cisco Technical Support Website, Submitting a Service Request

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Chapter 1 Cisco SB 107 Router Cabling and Setup

Obtaining Technical Assistance

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

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Contents Cisco SB 107 Router Cabling and Setup Quick Start Guide Page Cisco SB 107 Router Cabling and Setup Quick Start Guide Page N T E N T S Extra publicaties en informatie verkrijgen Vérification des éléments livrés avec le routeur Conexión del router Prueba de conexión a un sitio Web Cisco SB 107 Router Cabling Setup Cisco One-Year Limited Hardware Warranty TermsDuration of Hardware Warranty Replacement, Repair, or Refund Policy for Hardware Check Items Shipped with the RouterTypical Cisco SB 107 Installation Product Serial Number Location 3shows a typical installation of a Cisco SB 107 router Connect the Router Try to Connect to a Website Obtaining Documentation Configure the RouterFor More Information About Your Router Cisco.comDocumentation Feedback Obtaining Technical AssistanceOrdering Documentation Submitting a Service Request Cisco Technical Support WebsiteDefinitions of Service Request Severity Obtaining Additional Publications and Information 78-16774-01 78-16774-01 Cisco SB 107 -Router Verkabelung und Einrichtung 78-16774-01 Dauer der Hardwaregarantie Überprüfen der mit dem Router gelieferten Teile Abbildung 2-2 Position der Seriennummer des Produkts Anschließen des Routers 78-16774-01 Weitere Informationen zu Ihrem Router Herstellen einer Verbindung mit einer WebsiteKonfigurieren des Routers Anfordern der DokumentationFeedback zur Dokumentation Bestellen von DokumentationenAnfordern technischer Unterstützung Technische Support-Website von CiscoSenden einer Serviceanfrage Definition des Schweregrads von Serviceanfragen 78-16774-01 78-16774-01 Bekabeling en installatie van de Cisco SB 107-router Opent het Cisco Information Packet als volgt Duur van de hardwaregarantie Onderdelen controleren die bij de router worden geleverd Afbeelding 3-2 Locatie van het productserienummer De router aansluiten Verbinding proberen te maken met een website De router configureren Meer informatie over uw routerDocumentatie verkrijgen Feedback over de documentatie Documentatie bestellenTechnische ondersteuning De website van Cisco Technical SupportEen serviceverzoek indienen Categorieën serviceverzoeken Extra publicaties en informatie verkrijgen 78-16774-01 Cisco SB 107 Câblage et configuration du routeur Garantie limitée Cisco dun an sur le matériel78-16774-01 Vérification des éléments livrés avec le routeur Une bande bleue Emplacement du numéro de série du produit Connexion du routeur 78-16774-01 Configuration du routeur Connexion à un site WebInformations complémentaires sur le routeur Commande de documentation Obtention de documentationVos commentaires sur la documentation Assistance techniqueSite Web dassistance technique Cisco Soumission dune demande de service Définition de la gravité des demandes de service Obtention de publications et dinformations complémentaires 78-16774-01 Router Cisco SB 107 Cablaggio e configurazione Termini di garanzia limitata di un anno dellhardware Cisco78-16774-01 Durata della garanzia per lhardware Figura 5-1 Configurazione tipica di Cisco SB Verifica dei componenti forniti con il routerFigura 5-2 Posizione del numero di serie del prodotto Figura 5-3 Configurazione tipica di Cisco SB Collegamento del router78-16774-01 Ulteriori informazioni sul router Configurazione del routerProva di collegamento a un sito Web Come ottenere la documentazioneCome ordinare la documentazione Commenti sulla documentazione Come ottenere assistenza tecnicaSito Web dellassistenza tecnica Cisco Come inviare una richiesta di assistenza Definizioni di gravità della richiesta di assistenza Come ottenere pubblicazioni e informazioni aggiuntive 78-16774-01 Configuración y cableado del router Cisco SB 78-16774-01 Vigencia de la garantía del hardware Verificación de los elementos que se incluyen con el router Figura 6-1 Instalación típica de Cisco SBFigura 6-2 Ubicación del número de serie del producto Conexión del router Figura 6-3 Instalación típica de Cisco SBPrueba de conexión a un sitio Web Configuración del router Información adicional sobre el routerSolicitud de documentación Solicitud de documentación Comentarios sobre la documentación Obtención de asistencia técnicaSitio Web de asistencia técnica de Cisco Presentación de una solicitud de servicio Definiciones de la gravedad de la solicitud de servicio Obtención de más publicaciones e información 78-16774-01