Troubleshooting Checklist
4.2TROUBLESHOOTING CHECKLIST
If the
Table
Problem | Possible Cause | Recommended Action |
|
|
|
All LEDs are | Loss of power. | Check for proper connection of the |
OFF. |
| power cable and its access to a live |
|
| outlet. |
|
|
|
| Installed improperly. | Ensure that the |
|
| installed properly according to the |
|
| installation instructions in Chapter 3. |
|
|
|
No Local | Autobaud is enabled, but the | Press ENTER (RETURN) (may take |
Management | baud rate has not yet been | up to four times). |
Password screen. | detected. |
|
|
|
|
| Terminal setup is not correct. | Refer to the SmartSwitch Series |
|
| 2E253, 2H252, 2H253, and 2H258 |
|
| Local Management User’s Guide for |
|
| proper setup procedures. |
|
|
|
| Improper console cable pinouts. | Refer to Appendix A for proper |
|
| console port pinouts. |
|
|
|
| Corrupt firmware image, or | If possible, attempt to download the |
| hardware fault. | image to the |
|
| to Section B.3 for instructions to clear |
|
| NVRAM. |
|
|
|
Cannot navigate | Improper Community Names | 1. Refer to the SmartSwitch Series |
beyond Password | Table. | 2E253, 2H252, 2H253, and 2H258 |
screen. |
| Local Management User’s Guide for |
|
| the Community Names Table setup. |
|
| 2. If you have forgotten the |
|
| Community Names, refer to |
|
| Appendix B for instructions on how |
|
| to set the mode switch to reset the |
|
| Community Names to their default |
|
| values. |
|
|
|
Troubleshooting