ATTO Technology S-Class manual Updating Firmware, Updating firmware using the RS-232 serial port

Updating firmware using the RS-232 serial port

To update the firmware via a connection to the RS-232 serial port, you will need

•a host computer with a terminal emulation program such as HyperTerminal in Windows

•binary information file (“...”.ima) available from technical support or on our website (refer to

Contact ATTO Technology, Inc. on page viii)

•a null modem serial cable with a DB-9 connector

To update firmware

1Connect to Diamond Storage Array services via the RS-232 port (refer to Accessing the Array on page 17). You should now be in the Command Line Interface mode.

2Copy the latest Diamond Storage Array image file (“...”.ima) onto the host computer.

3Type ZModem Receive at the Ready prompt.

The terminal program on the host should be in Zmodem only mode, with no other parameters.

4 On the terminal program, choose

Transfer Send File.

5In the Send File box, enter the current Diamond flash (“...”.ima) filename or click the browse button to find it.

6Click Send File

7The Diamond should acknowledge receiving the file and display a message not to interrupt power for 90 seconds.

CAUTION

Do not interrupt the flash process. If the process is interrupted, the Diamond Storage Array will become inoperable and will have to be returned to the factory for repair.

Do not turn off the Diamond Storage Array until the display returns the Ready prompt.

8When the flash procedure is complete, cycle power on the array.

To update the firmware via the optional Ethernet management services card, you will need

•the optional Ethernet management services card installed in your array

•a host computer with a network card or a network-connected device such as a hub

•binary information file (“...”.ima) available from technical support or on our website (refer to

Contact ATTO Technology, Inc. on page viii)

•a crossover network cable for a direct connect or standard network cable if attached to a network device

•a valid IP address

Procedure

1Connect a cross-over cable (for a direct connection to a PC) or regular network cable from a network device to the optional RJ45 Ethernet port on the Ethernet management card on the front of the Diamond Storage Array.

Or, attach a DB-9 null modem serial cable from the RS-232 port of the Diamond Array to a host computer and open a terminal emulator program on the host to set the Ethernet parameters.

2Power on and boot up the host computer.

3Turn on the Diamond Storage Array.