ATTO Technology S-Class manual Hot Swap Operating Instructions, Disk drives

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7.1 Hot Swap Operating Instructions

To maintain array up time, individual disk drive sled assemblies, power supplies and blower assemblies can be replaced with the unit fully operational. Special instructions need to be followed to perform these operations.

Disk drives

The following cautions must be observed when hot swapping disk drives.

Individual disk drive sled assemblies may be replaced while the array is operating with no other intervention only if there is absolutely no activity on that drive. Failure to ensure no activity may destroy any data on that drive and possibly stop the entire array operation. Follow the instructions below using CLI commands to replace drives.

Removing a drive sled that is part of a RAID Level 0 group will result in the loss of all data in the groups associated with that sled. Follow your backup procedures when removing sleds.

Do not leave empty openings on the front or rear of the array under any circumstances. Empty openings affect airflow and may cause the unit to overheat and shut down.

All modular components must be replaced by qualified personnel only. Components are electrostatic sensitive. Use a static wriststrap when handling any of the cards inside the array. Use proper grounding methods. Always store spare components in proper ESD containers when not in use.

Follow your backup procedures before removing a sled. You may copy drives using the appropriate CLI commands (Refer to Drive Configuration Commands on page 45).

The following method is the safest way to perform a hot swap of a drive.

The general approach: identify the disk drive sled to be replaced, take it offline using the appropriate CLI commands, turn off its power using CLI commands, remove and replace with a new disk drive sled, power up the new sled, and place back on line.

1Connect to Diamond Storage Array services (refer to Accessing the Array on page 17) and enter the Command Line Interface mode.

2The fault LED should be blinking on the disk drive sled to be replaced. If it is not, type set SledFaultLED [n] on. The LED of the drive you want [n] will light.

3Determine the Drive Sled Number. The disk drive sled closest to the management card is always the number 1 disk drive sled

The Drive Sled Number identified in step 2 is the SledNum variable to be entered into the CLI commands. Take the disk drive sled offline by entering the following CLI commands at the control computer Ready prompt

Set AtaDiskState (SledNum, 1, OFFLINE)

Set AtaDiskState (SledNum, 2, OFFLINE)

Set DriveSledPower (SledNum, OFF)

CAUTION

In a Hot Spare configuration, a drive sled should only be taken offline if there is absolutely no activity on that drive. If there is any activity, the rebuild of the Hot Spare sled may be flawed.

4Wait 30 seconds for the disk drive sled to spin down and complete any remaining I/O activity.

5Unscrew the two screws on the disk drive sled with the appropriate tool.

6Carefully pull the disk drive sled out of chassis using its handle.

7Mark or tag the disk drive sled with the array serial number, the date removed, and its slot number.

8Place the disk drive sled in an appropriate ESD container or bag.

9Install the replacement disk drive sled into the array chassis using proper ESD control steps and with the proper orientation (The disk drive sled assembly is keyed and can only be inserted one way).

10Tighten the two screws on the disk drive sled with the appropriate tool.

11If you do not have AutoRebuild enabled, using the disk drive sled number identified in step 2, on the control computer Ready prompt type

Drive Sleds

1

2

3

4

5

6

7

8

9

10

11

12

 

 

 

 

 

 

 

 

 

 

 

 

Management Card

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ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual

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Contents Diamond Storage Array Class Page Page Contents In-band CLI Over the Fibre Channel Serial Port Configuration Commands Configuring Drives RAID Interleave Parameters Appendix D Specifications Vii Appendix E Warranty ViiiPreface Atto Technology, IncPage Diamond Storage Array features Diamond Storage Array Product OverviewFibre Channel model Scsi modelAdxt Powers ATA to New Levels Diamond Storage Array Technical OverviewATA Interface Engine AIE The interface to each Set up the Ethernet connection Installation InstructionsPhysical setup Connect to EthernetSet up RAID configuration Floor model ComponentsRack mount Components Rack mount cabinets with stationary shelf or tray Physical Set UpSpaced rail pairs in some rackmount cabinets Sliding shelf or tray type systems should neverGeneral instructions Autoconfiguration Connecting a Fibre Channel ArrayManual configuration Fibre Channel connections Bus speed, MB/sec Bus width Max. bus lengths Max. device Connecting a Scsi ArrayTo connect a Scsi array BitsScsi connections Logical numbering Determining Drive and Sled DesignationsPhysical numbering Numbering conventionsRAID Level 10 QuickRAID10 The QuickRAID10 ExamplesUnique serial number for each LUN RAID Level 5 QuickRAID5 with a fullyAtto ExpressNAV Accessing the ArrayCommand Line Interface RS-232 portSnmp Details In-band CLI Over the Fibre ChannelInitiator Host Diamond Array Invalidparameterincdb will be returned Initiator/Host Diamond Storage ArraySerial Port Access Serial port access To use Telnet Ethernet Access Telnet and Snmp ProtocolsTo connect to the Ethernet port To use SnmpType SaveConfiguration restart to reboot the array Traps are generated for the following situationsOpening an ExpressNAV session Atto ExpressNAV Browser-based InterfaceBrowser compatibility Navigating ExpressNAVInformation Sidebar ExpressNAV Pages Logical Units ConfigurationClear Data RebuildCommand Line Interface Use and Guidance Command Line Interface actions and responsesPage Summary of CLI Commands Command Defaults ExampleCommand Defaults Example General Use Commands General CLI commands Ethernet Commands TelnetTimeout TelnetPasswordTelnetUsername Fibre Channel Configuration Commands FcPortName FcPortInfoFcPortList FcWWNameSerialPortHandshake Serial Port Configuration CommandsSerialPortBaudRate SerialPortEchoSerial port CLI commands Diagnostic Commands SMARTData SledFaultLEDTemperature VirtualDriveInfoMaxEnclTempAlrm Maintenance CommandsFcScsiBusyStatus MinEnclTempAlrmMaintenance CLI commands Drive Configuration Commands LUNState DriveWipeIdeTransferRate QuickRAID0RAID5ClearDataStatus RestoreModePagesRAID5ClearData RAIDInterleaveExamples, refer to Information Commands Results on Jbod Just a Bunch of Disks Configuring DrivesRAID Level Hot Spare sleds InterleaveEnhancing performance To set up the Jbod configuration JbodJbod RAID Level Sled-based versus disk-basedTo remove RAID Level 0 groups LUNs virtual drive numbersPage Page Type SaveConfiguration Storage Management To set up RAID Level 1 groupsType SaveConfiguration To remove RAID groupsTo set up RAID Level 1 with Hot Spare sleds Type set QuickRAID 1To set up RAID Level 5 groups Configuring a fully-populated arrayTo set up one RAID Level 5 group with one Hot Spare sled To set up two RAID Level 5 groups with two Hot Spare sleds Type set QuickRAID5 1 Type SaveConfiguration RestartType set QuickRAID5 2 Type SaveConfiguration Restart LUN Type set QuickRAID5 ALL Type SaveConfiguration Restart Removing RAID groupsTo set up RAID Level 10 groups Type set QuickRAID10 0 1 2To set up RAID Level 10 with Hot Spare sleds Type set QuickRAID10 1 Type SaveConfiguration RestartRebuilding RAID Configurations Set AutoRebuild disabled saveconfiguration restart To synchronize mirrored drives manuallyRAID Interleave Parameters To change the RAID Interleave parameterRAID interleave Hardware Maintenance Maintenance Hot Swap Operating Instructions Disk drivesTo replace a blower assembly Power suppliesBlower assemblies Type set QuickRAID1 Type SaveConfiguration Restart Optional Hot Spare SledTo set up two RAID Level 5 groups with Hot Spare sleds Virtual Drive Hot Spare sledsProcedure Copying DrivesCopy drives Updating firmware using the RS-232 serial port Updating FirmwareCd c\diamond\flash Type put ....imaSystem Monitoring and Reporting Power supply monitoring System fault LED and error codesNumber of blinks Windows 2000 special instructions Error messages TroubleshootingCommand Line Interface messages Specific situations and suggestions If LUNs do not display on the host Type FirmwareRestartFactory Default Resetting DefaultsDefault To return to Default settingsCommand Default Reset if default Reset during Chosen Feature Fibre ChannelAppendix B Information Commands Results DriveInfo sled ID drive IDInfo all V80DTESCLUNInfo LUN LunInfoVirtualDriveInfo active planned Virtual Drive ID VirtualDriveInfoSafety compliances EMC specifications Radio and television interferenceFloor mount dimensions Rack mount dimensionsEnvironmental and physical Manufacturer limited warranty Contact Atto Technology, Inc

S-Class specifications

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